Advanced Medical Support Assistant

Veterans Health AdministrationBuffalo, New York

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Job type
Not stated by the source
Department
Department of Veterans Affairs
Salary
USD 49,427–64,255 per year (as published by the source)
Posted
2026-10-13
Applications close
2026-10-23 · Closes today

Description

The Specialty Clinic Call Center Medical Support Assistant provides frontline support for patients by managing high-volume calls, scheduling specialty appointments, and ensuring accurate patient information. This role delivers excellent customer service, coordinates with clinic teams, and follows established workflows to support timely, efficient access to care. Strong communication, attention to detail, and the ability to work in a fast-paced environment are essential.