Director

Vet Customer Experience (VCE)Washington, District of Columbia

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Job type
Not stated by the source
Department
Department of Veterans Affairs
Salary
USD 169,279–197,200 per year (as published by the source)
Posted
2026-10-21
Applications close
2026-10-28 · Closes in 5 days

Description

This position is located in the Veterans Experience Office (VEO), Customer Experience Operations, Customer Communications, and Engagement (CXOCCE). The incumbent serves as Director of Executive Support and Special Initiatives and senior advisor to the VEO Chief of Staff; leads complex programs and initiatives; evaluates program effectiveness; develops strategic recommendations; coordinates with internal and external stakeholders; and supervises staff.