Supervisory IT Specialist (Service Desk Supervisor)
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Federal job from USAJOBS, the U.S. government's official job site, retrieved 2026-10-24. Apply only through the official announcement on USAJOBS, following its instructions. JoRoute is not operated, sponsored, approved or endorsed by OPM or USAJOBS.
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- Job type
- Not stated by the source
- Department
- Department of Justice
- Salary
- USD 143,913–187,093 per year (as published by the source)
- Posted
- 2026-10-13
- Applications close
- 2026-10-28 · Closes in 4 days
Description
This position serves as the Supervisory IT Specialist overseeing the DOJ Civil Division's Office of Information Technology Service Desk. This is the primary customer facing operational lead, focused on customer-centric service delivery to end users who directly support the Division's mission. You will oversee Customer Support operations and IT Service Management and advise the Assistant CIO regarding service delivery issues, problem management and opportunities to enhance customer experience.