Interview Studio

Requirements found

Sales (must) Marketing (must) Excel (must) Salesforce (must) Powerpoint (must) Customer Service (must) Negotiation (must)

What this posting asks for

Level: Not stated — The posting does not state a level or years of experience.

Main responsibilities

• Develop expertise in Natera’s products, services, processes, policies, and teams, as well as competitor offerings, market practices, and payer/reimbursement …
• Develop and execute a comprehensive business plan to acquire and retain clients, aligning with national goals and organizational values.
• Implement sales strategies and marketing plans to maximize pull-through opportunities.
• Build and maintain trusted relationships with physicians and accounts through education, strategic initiatives, and innovative solutions.
• Collaborate with solid tumor-focused COS, ACOS, and Medical Affairs to drive renewals, resolve Missing Information (MI) issues, and optimize revenue.
• Work with Key Opinion Leaders (KOLs) and key stakeholders to develop care pathways, institutional partnerships, and EMR integrations at academic and communit…
• Maintain a positive attitude and a strong understanding of the dynamics involved in organizational growth and change.

Competencies an interviewer will look for

• Problem solving Core
  In the posting: “Collaborate with solid tumor-focused COS, ACOS, and Medical Affairs to drive renewals, resolve Missing Information (MI) issues, and optimize revenue.” · “Demonstrate expertise in oncology, hematology, pathology, molecular diagnostics, and the oncology patient journey while excelling in a fast-paced environment.” · “Minimum of three years of physician sales experience in the diagnostic laboratory industry, preferably in a genetics laboratory.”
  Show it by: Describes a real problem, the options considered and the one chosen; Shows how the cause was found, not just the fix.
• Teamwork and collaboration Core
  In the posting: “The Clinical Genomic Specialist will collaborate closely with oncology team peers to drive unit pull-through across the system, engaging with specialties suc…” · “Collaborate with solid tumor-focused COS, ACOS, and Medical Affairs to drive renewals, resolve Missing Information (MI) issues, and optimize revenue.” · “Skilled in developing and leveraging cross-functional relationships to achieve work goals and objectives.”
  Show it by: Says what they did inside a team, not only what 'we' did; Shows how a disagreement was handled.
• Customer focus Core
  In the posting: “Achieve sales targets by driving new patient adoption, expanding the user base, and acquiring new accounts.” · “Develop and execute a comprehensive business plan to acquire and retain clients, aligning with national goals and organizational values.” · “Execute a strategic territory plan, managing sales performance, new account acquisition, customer retention, and revenue growth.”
  Show it by: Puts the customer's need in their own words; Shows a result for the customer, not only for the company.
• Planning and organisation Core
  In the posting: “Develop and execute a comprehensive business plan to acquire and retain clients, aligning with national goals and organizational values.” · “Execute a strategic territory plan, managing sales performance, new account acquisition, customer retention, and revenue growth.” · “Demonstrate expertise in oncology, hematology, pathology, molecular diagnostics, and the oncology patient journey while excelling in a fast-paced environment.”
  Show it by: Shows how priorities were set when everything was urgent; Mentions deadlines met and how.
• Attention to detail and quality Core
  In the posting: “Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health.” · “Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted intervent…” · “Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits.”
  Show it by: Gives an example of an error caught before it caused harm; Names the check or standard they used.
• Technical skill Core
  In the posting: “Proficient in Microsoft PowerPoint, Excel, Gmail, and Salesforce.com.” · “The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many …”
  Show it by: Names the tools, languages or systems used and how; Explains a technical choice and its trade-off.
• Communication Core
  In the posting: “Excellent communication, negotiation, and customer service skills.” · “Email communications from all other domain names are not from Natera or its employees and are fraudulent.”
  Show it by: Adapts the message to the listener; Gives an example of explaining something clearly in writing or speech.
• Ownership and accountability Core
  In the posting: “effectively work in teams while also being autonomous self-starters with experience in business analysis and a strong understanding of oncology and healthcar…” · “Capable of working independently, managing multiple projects, and prioritizing daily tasks while meeting critical deadlines.”
  Show it by: Takes a task from start to finish without being chased; Owns a mistake and what was changed after it.
• Data and analysis Core
  In the posting: “effectively work in teams while also being autonomous self-starters with experience in business analysis and a strong understanding of oncology and healthcar…” · “The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many …”
  Show it by: Uses a number to describe the situation or the result; Explains what the data showed and what was done with it.
• Stakeholder management Core
  In the posting: “Work with Key Opinion Leaders (KOLs) and key stakeholders to develop care pathways, institutional partnerships, and EMR integrations at academic and communit…” · “Excellent communication, negotiation, and customer service skills.”
  Show it by: Shows how they aligned people with different goals; Explains how they handled a 'no' from someone senior.

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