Instructor & Customer Success Manager (6200)
Recently observed
At a glance: is it worth your time?
- Is it real? Listed on Shield AI's own job board; JoRoute confirmed it 9 hours ago. Ask first: 52% of this employer's listings are over 60 days old. · checked by JoRoute
- What it asks: Manager. "You will ensure customers in Ukraine have the knowledge, skills, and confidence required to safely operate, maintain, and effectively employ our technology." · employer's own words
- Check before applying: Pay not published; typical listed pay across the U.S.: $119k a year. Ask for the range. Kyiv. · pay compared by JoRoute
- Not sure? Ask someone you trust before you spend time on it: send them the one-page brief. They can open it without an account.
- Next: One-page brief: what to ask before you apply · Should I apply?
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- Job type
- Internship
- Department
- Customer Success Management
- Salary
- Not published by the source
- Posted
- 2026-10-19
Description
As the Instructor & Customer Success Manager, you will lead a team responsible for developing and delivering classroom, simulator, flight, maintenance, and scenario-based training for Shield AI products. You will ensure customers in Ukraine have the knowledge, skills, and confidence required to safely operate, maintain, and effectively employ our technology.
You will be responsible for instructor development, training quality, operational readiness, curriculum standards, and customer satisfaction. This is a hands-on leadership position that requires close collaboration with customers, engineering, product, flight operations, business development, and other internal teams. The ideal candidate is an experienced training leader, an effective communicator, and a credible UAS professional who is comfortable operating in dynamic domestic and international environments.

