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What this posting asks for

Level: Lead / staff — The title says "Staff".

Main responsibilities

• Establish and oversee the quality strategy throughout the product development lifecycle for robotaxi products .
• Serve as the Quality organization leader and primary point of contact for the assigned product line or program.
• Lead the Quality Program Team across Technical Quality, Manufacturing Quality, Supplier Quality, and Field Quality for new programs.
• Develop and manage the Program Quality Plan, including timelines, resources, risks, deliverables, and escalation paths.
• Define and drive launch and sustaining quality deliverables, including:
• Launch Risk and Mitigation Plans
• APQP and design reviews
• PPAP and LQP
• Manufacturing process validation
• Quality Control Plans

Competencies an interviewer will look for

• Technical skill Core
  In the posting: “Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the…” · “That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity.” · “We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing fa…”
  Show it by: Names the tools, languages or systems used and how; Explains a technical choice and its trade-off.
• Teamwork and collaboration Core
  In the posting: “The position defines and executes the program-level quality strategy across the full product lifecycle, serves as the primary Quality Point of Contact (POC),…” · “Lead cross-functional reviews of open plant and field issues, drive timely resolution, and incorporate lessons learned into future programs.” · “Eight or more years of project or program management experience and/or experience leading cross-functional teams.”
  Show it by: Says what they did inside a team, not only what 'we' did; Shows how a disagreement was handled.
• Customer focus Core
  In the posting: “Staff Quality Strategic Customer Lead” · “The Staff Quality Strategic Customer Lead is a key member of the Quality Program Management team and serves as the Quality leader for assigned programs.” · “This role ensures product quality outcomes align with customer expectations, regulatory requirements, and business objectives.”
  Show it by: Puts the customer's need in their own words; Shows a result for the customer, not only for the company.
• Planning and organisation Core
  In the posting: “This individual owns the Program Quality Plan and drives customer-focused quality performance from product launch through sustaining production.” · “Serve as the Quality organization leader and primary point of contact for the assigned product line or program.” · “Develop and manage the Program Quality Plan, including timelines, resources, risks, deliverables, and escalation paths.”
  Show it by: Shows how priorities were set when everything was urgent; Mentions deadlines met and how.
• Data and analysis Core
  In the posting: “Manage quality metrics, reporting, performance reviews, and executive escalations.” · “Demonstrated ability to independently resolve complex problems and make data-driven decisions.” · “Strong analytical skills and experience using metrics to manage performance and drive accountability.”
  Show it by: Uses a number to describe the situation or the result; Explains what the data showed and what was done with it.
• Attention to detail and quality Core
  In the posting: “Staff Quality Strategic Customer Lead” · “The Staff Quality Strategic Customer Lead is a key member of the Quality Program Management team and serves as the Quality leader for assigned programs.” · “This role ensures product quality outcomes align with customer expectations, regulatory requirements, and business objectives.”
  Show it by: Gives an example of an error caught before it caused harm; Names the check or standard they used.
• Stakeholder management Core
  In the posting: “This role ensures product quality outcomes align with customer expectations, regulatory requirements, and business objectives.” · “Manage quality metrics, reporting, performance reviews, and executive escalations.” · “Align Engineering, Program Management, Manufacturing, Supplier Quality, and other key stakeholders around program quality priorities.”
  Show it by: Shows how they aligned people with different goals; Explains how they handled a 'no' from someone senior.
• Problem solving Core
  In the posting: “Hands-on experience leading root cause and corrective action activities during builds, including validating interim and permanent corrective actions.” · “Demonstrated ability to independently resolve complex problems and make data-driven decisions.”
  Show it by: Describes a real problem, the options considered and the one chosen; Shows how the cause was found, not just the fix.
• Communication Core
  In the posting: “Proven ability to lead teams and communicate effectively with senior management.” · “Exceptional written and verbal communication skills.”
  Show it by: Adapts the message to the listener; Gives an example of explaining something clearly in writing or speech.
• Ownership and accountability Core
  In the posting: “Demonstrated ability to independently resolve complex problems and make data-driven decisions.” · “Strong analytical skills and experience using metrics to manage performance and drive accountability.”
  Show it by: Takes a task from start to finish without being chased; Owns a mistake and what was changed after it.
• Adaptability and learning Supporting
  In the posting: “A self-directed, results-oriented mindset and the ability to succeed in a fast-paced, rapidly changing environment.”
  Show it by: Describes learning something new quickly and using it; Shows a change of plan and how they adjusted.

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