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Requirements found

Supply Chain Sales Marketing Logistics Compliance Training

What this posting asks for

Level: Manager — The title says "Manager".

Main responsibilities

• Lead, coach, and develop a team of high-performing Account Executives focused on growing existing client relationships.
• Develop and execute strategic account growth plans, identifying and capitalizing on opportunities to expand Flexport's services within key client portfolios.
• Partner cross-functionally with Net New Sales, Operations, and Product teams to ensure seamless client experiences and strategic alignment.
• Analyze team performance data, implement best practices, and optimize sales processes to drive consistent revenue growth and client retention.
• Act as an escalation point for complex client challenges, providing expert guidance and solutions to secure long-term partnerships.
• You should have:
• 7+ years of progressive experience in sales, account management, or business development roles, with a proven track record of exceeding growth targets.
• Expertise in developing and executing strategies for account growth, retention, and upsell within a complex B2B environment.
• Strong understanding of global logistics, supply chain management, or a related complex industry.
• Demonstrated ability to inspire, motivate, and develop sales talent, fostering a culture of continuous improvement and client-centricity.

Competencies an interviewer will look for

• Customer focus Core
  In the posting: “Drive exceptional client growth and empower global trade as a Sales Manager at Flexport.” · “The Sales team at Flexport is at the forefront of redefining global trade, empowering our clients to navigate complex supply chains with ease.” · “As a Sales Manager, you will lead and mentor a high-performing team of Account Executives who are dedicated to maximizing growth within our existing client b…”
  Show it by: Puts the customer's need in their own words; Shows a result for the customer, not only for the company.
• Data and analysis Core
  In the posting: “Analyze team performance data, implement best practices, and optimize sales processes to drive consistent revenue growth and client retention.” · “Global Data Privacy Notice for Job Candidates and Applicants” · “Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data …”
  Show it by: Uses a number to describe the situation or the result; Explains what the data showed and what was done with it.
• Stakeholder management Core
  In the posting: “As a Sales Manager, you will lead and mentor a high-performing team of Account Executives who are dedicated to maximizing growth within our existing client b…” · “Lead, coach, and develop a team of high-performing Account Executives focused on growing existing client relationships.” · “Partner cross-functionally with Net New Sales, Operations, and Product teams to ensure seamless client experiences and strategic alignment.”
  Show it by: Shows how they aligned people with different goals; Explains how they handled a 'no' from someone senior.
• Teamwork and collaboration Core
  In the posting: “This is an opportunity to directly impact Flexport's mission by fostering client success and expanding our footprint in critical markets, tackling challenges…” · “A fast-paced, supportive, and collaborative work environment where innovation and growth are highly valued.”
  Show it by: Says what they did inside a team, not only what 'we' did; Shows how a disagreement was handled.
• Leadership and mentoring Core
  In the posting: “As a Sales Manager, you will lead and mentor a high-performing team of Account Executives who are dedicated to maximizing growth within our existing client b…” · “Lead, coach, and develop a team of high-performing Account Executives focused on growing existing client relationships.”
  Show it by: Describes setting direction or a standard others followed; Names someone they coached and what changed for them.
• Planning and organisation Core
  In the posting: “This is an opportunity to directly impact Flexport's mission by fostering client success and expanding our footprint in critical markets, tackling challenges…” · “A fast-paced, supportive, and collaborative work environment where innovation and growth are highly valued.”
  Show it by: Shows how priorities were set when everything was urgent; Mentions deadlines met and how.
• Adaptability and learning Supporting
  In the posting: “Base salary is just one part of our total rewards package at Flexport, which also includes bonus, equity, and comprehensive benefit offerings such as medical…”
  Show it by: Describes learning something new quickly and using it; Shows a change of plan and how they adjusted.
• Attention to detail and quality Supporting
  In the posting: “A 'compliance first' attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.”
  Show it by: Gives an example of an error caught before it caused harm; Names the check or standard they used.

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