Interview Studio

Requirements found

Scheduling Compliance (must) Budgeting Customer Support Customer Service (must) Training

What this posting asks for

Level: Manager — The title says "Director".

Main responsibilities

• Work Location / Schedule: Hybrid 4 days/week from New York or Los Angeles HQ,
• Ensure that all federal, state, and local payroll taxes are correctly withheld, reported, paid, and filed in compliance with laws and regulations
• Ensure the accurate, timely review and reconciliation of federal, state, and local taxable wages and withholding tax, unemployment tax, and disability insura…
• Lead payroll tax audits, providing an impact assessment, an action plan to achieve audit deliverables, and resolving discrepancies/inquiries
• Manage tax notices by implementing SLAs, root cause analysis, strategic vendor oversight and partnership with local agencies as needed
• Partner with Stock Administrator to manage appropriate tax and earnings associated with the Stock program

Competencies an interviewer will look for

• Teamwork and collaboration Core
  In the posting: “Fosters strong relationships utilizing Reformation Values and by working collaboratively with corporate teams including People, Legal, Accounting & Finance, …” · “Partner with Stock Administrator to manage appropriate tax and earnings associated with the Stock program” · “We’re a mission-based company with offices in LA, NYC and London, as well as a global retail team, which means you’ll get to collaborate with people all arou…”
  Show it by: Says what they did inside a team, not only what 'we' did; Shows how a disagreement was handled.
• Ownership and accountability Core
  In the posting: “The Director of Payroll will be responsible for end to end payroll tax management including oversight and tracking of new location set up, accurate and compl…” · “Owns and oversees end-to-end payroll operations for US and International payroll” · “Owns and oversees end-to-end payroll operations for the US using PayChex, ensuring timely, accurate, and compliant payroll processing.”
  Show it by: Takes a task from start to finish without being chased; Owns a mistake and what was changed after it.
• Leadership and mentoring Core
  In the posting: “This person will provide strategic leadership and governance for US and International payroll operations including Time and Attendance requirements .” · “The Director of Payroll will oversee the payroll team and provide mentorship and guidance in line with Ref Values.” · “Coaches, mentors, and provides leadership development to team members to optimize operational excellence, compliance and customer support.”
  Show it by: Describes setting direction or a standard others followed; Names someone they coached and what changed for them.
• Planning and organisation Core
  In the posting: “Work Location / Schedule: Hybrid 4 days/week from New York or Los Angeles HQ,” · “Reformation is seeking an experienced, strategic, and detail-oriented payroll leader based in the Los Angeles or New York area to design, lead, and optimize …” · “Lead payroll tax audits, providing an impact assessment, an action plan to achieve audit deliverables, and resolving discrepancies/inquiries”
  Show it by: Shows how priorities were set when everything was urgent; Mentions deadlines met and how.
• Attention to detail and quality Core
  In the posting: “Reformation is seeking an experienced, strategic, and detail-oriented payroll leader based in the Los Angeles or New York area to design, lead, and optimize …” · “They will lead the Sox compliance transition to meet public company requirements and will be responsible for determining our overall payroll tech and governa…” · “The Director of Payroll will be responsible for end to end payroll tax management including oversight and tracking of new location set up, accurate and compl…”
  Show it by: Gives an example of an error caught before it caused harm; Names the check or standard they used.
• Stakeholder management Core
  In the posting: “The Director of Payroll will be responsible for end to end payroll tax management including oversight and tracking of new location set up, accurate and compl…” · “Manages payroll vendor relationships, billing and budget” · “Partners with finance to ensure accurate payroll reconciliation”
  Show it by: Shows how they aligned people with different goals; Explains how they handled a 'no' from someone senior.
• Problem solving Core
  In the posting: “Lead payroll tax audits, providing an impact assessment, an action plan to achieve audit deliverables, and resolving discrepancies/inquiries” · “Manage tax notices by implementing SLAs, root cause analysis, strategic vendor oversight and partnership with local agencies as needed”
  Show it by: Describes a real problem, the options considered and the one chosen; Shows how the cause was found, not just the fix.
• Customer focus Core
  In the posting: “Coaches, mentors, and provides leadership development to team members to optimize operational excellence, compliance and customer support.” · “Leads with a Customer Service mindset ensuring our Ref teams receive accurate, timely information as needed.”
  Show it by: Puts the customer's need in their own words; Shows a result for the customer, not only for the company.
• Communication Supporting
  In the posting: “Exceptional communication skills with the ability to influence others”
  Show it by: Adapts the message to the listener; Gives an example of explaining something clearly in writing or speech.
• Data and analysis Supporting
  In the posting: “Manage tax notices by implementing SLAs, root cause analysis, strategic vendor oversight and partnership with local agencies as needed”
  Show it by: Uses a number to describe the situation or the result; Explains what the data showed and what was done with it.

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