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Practising for the listing Technical Sales Representative. Its requirements are filled in below. When you have an answer you like, paste it with your CV in Career Mirror to see which of the job's skills it shows.

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Technical Sales Representative
Do you want to change how the world creates?

At Formlabs, we’re building the tools that make it possible for anyone to bring their ideas to life, from cutting-edge products to life-saving medical devices. Our 3D printing technology powers innovation at more than 50,000 industry leaders worldwide, including Apple, Google, Tesla, New Balance, and NASA. Together, we’re helping everyone design, prototype, and manufacture faster than ever before.

We’re a team of hands-on builders, engineers, and innovators reinventing how the world makes physical things. If you’re ready to shape the future of fabrication, come build it with us.

For our next phase of growth, we are focused on building an exceptional go-to-market team, starting with our Direct Sales team. This team is solutions-focused and tech-savvy - they’re excited about working with prospective customers, developing unique solutions to real-world problems, and identifying and closing sales opportunities. If you enjoy interfacing with clients, understanding and solving their needs, and being the best at what you do, join our team as a Technical Sales Representative on-site in Milwaukee!

Watch this video to learn more about Formlabs and the 3D printing ecosystem we offer from our Chief Revenue Officer, Nick Graham.

Watch this video to learn more about Sydney Fenner's experience on the Technical Sales Team.

In this role you will:

• Understand customer demand to effectively consult & sell cutting-edge additive manufacturing technology using a solution-oriented approach

• Identify sales leads and follow up on inbound sales inquiries by phone and email

• Ensure an amazing customer experience while assessing up-sell and cross-sell potential, with the goal of increasing product usage and satisfaction

• Coordinate regular touch points with customers to better understand their needs and align results to sales growth

• Represent Formlabs at trade shows and onsite customer events

• Collaborate with key decision makers to identify opportunities and develop ideas that deliver sales results

• Become a knowledgeable champion of Formlabs technology through hands-on training & experience with our products

About You:

• Bachelor's degree or equivalent in a STEM-related field

• 0-5 years full-time work experience

• Naturally curious and passionate about a wide variety of topics, especially technology

• A relationship builder who is customer focused and results-oriented

• Able to work independently but enjoy and thrive in a team environment

• Able to effectively communicate with customers via phone, video & email

• Have the ability to handle rejection, learn, and adapt

What do we offer?

• Competitive salary and sales commission system

• Opportunity to qualify & close high-potential inbound sales leads

• Ownership in a cutting edge tech company

• Extensive, continuous sales and technical training

• Industry leading products that you can stand behind

• Fast paced and meaningful work

• A unique and exciting office environment

• Hybrid work - 60% in-office (3 days)

• Comprehensive healthcare coverage (Medical, Dental, Vision)

• Tenure-based paid Sabbatical Leave (up to 6 weeks)

• Flexible Out of Office Plan – Take time when you need it

• Healthy on-site lunches, snacks, beverages, & treats

• Many opt-in culture events across our diverse community

• And of course… unlimited 3D prints

At this time, Formlabs will not sponsor applicants for this position for the following work visas: F1-OPT, STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing.
Compensation:

Equity is a big part of the compensation package at Formlabs - every employee receives equity because everyone contributes to building the company. We have a lot of confidence in the products we’re building and the impact we’re making, and you should too.

This role also has an On-Target Earnings (listed below) which includes a base salary and an uncapped performance-based monthly bonus. The base/bonus split will depend on what level you are hired into, and your level will be determined by your skills, qualifications, experience and expected impact on the organization.

In addition, this is a salaried role, so you will always be paid your base salary on the assumed 40 hours per week as a full-time employee. However, you are also overtime eligible, meaning you will be compensated at time and a half for any additional hours worked over a 40 hour work week. Overtime must be approved by the manager in advance.

The annual pay range for this role is:
$92,000 — $105,000 USD

Requirements found here choose your questions.

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Requirements found

Sales Marketing Training

What this posting asks for

Level: Senior — The posting asks for 5 years of experience.

Main responsibilities

Understand customer demand to effectively consult & sell cutting-edge additive manufacturing technology using a solution-oriented approach
Identify sales leads and follow up on inbound sales inquiries by phone and email
Ensure an amazing customer experience while assessing up-sell and cross-sell potential, with the goal of increasing product usage and satisfaction
Coordinate regular touch points with customers to better understand their needs and align results to sales growth
Represent Formlabs at trade shows and onsite customer events
Collaborate with key decision makers to identify opportunities and develop ideas that deliver sales results
Become a knowledgeable champion of Formlabs technology through hands-on training & experience with our products

Competencies an interviewer will look for

Customer focus Core
In the posting: “This team is solutions-focused and tech-savvy - they’re excited about working with prospective customers, developing unique solutions to real-world problems,…” · “If you enjoy interfacing with clients, understanding and solving their needs, and being the best at what you do, join our team as a Technical Sales Represent…” · “Understand customer demand to effectively consult & sell cutting-edge additive manufacturing technology using a solution-oriented approach”
Show it by: Puts the customer's need in their own words; Shows a result for the customer, not only for the company.
Planning and organisation Core
In the posting: “Fast paced and meaningful work” · “Flexible Out of Office Plan – Take time when you need it” · “The base/bonus split will depend on what level you are hired into, and your level will be determined by your skills, qualifications, experience and expected …”
Show it by: Shows how priorities were set when everything was urgent; Mentions deadlines met and how.
Adaptability and learning Core
In the posting: “Naturally curious and passionate about a wide variety of topics, especially technology” · “Have the ability to handle rejection, learn, and adapt” · “Flexible Out of Office Plan – Take time when you need it”
Show it by: Describes learning something new quickly and using it; Shows a change of plan and how they adjusted.
Ownership and accountability Core
In the posting: “Able to work independently but enjoy and thrive in a team environment” · “Ownership in a cutting edge tech company”
Show it by: Takes a task from start to finish without being chased; Owns a mistake and what was changed after it.
Problem solving Supporting
In the posting: “If you enjoy interfacing with clients, understanding and solving their needs, and being the best at what you do, join our team as a Technical Sales Represent…”
Show it by: Describes a real problem, the options considered and the one chosen; Shows how the cause was found, not just the fix.
Communication Supporting
In the posting: “Able to effectively communicate with customers via phone, video & email”
Show it by: Adapts the message to the listener; Gives an example of explaining something clearly in writing or speech.
Teamwork and collaboration Supporting
In the posting: “Collaborate with key decision makers to identify opportunities and develop ideas that deliver sales results”
Show it by: Says what they did inside a team, not only what 'we' did; Shows how a disagreement was handled.

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Practice questions

Tell me about yourself. Dedicated step-by-step practice.
If an interviewer asks something improper How to respond to questions about age, family, origin or health.
Built from this posting (8):
Describe a time you went out of your way to solve a customer's problem. From this posting
You have three urgent tasks due today and time to finish only two. How do you decide? From this posting
Describe a time your plans changed suddenly. How did you adjust? From this posting
Tell me about a task you took from start to finish without anyone asking you to. From this posting
How have you used sales in your work? Walk me through one real example. From this posting
Tell me about a problem you solved using marketing. From this posting
Tell me about a time you helped someone on your team get better at their work. From this posting
Tell me about a difficult problem you solved at work. How did you find the cause? From this posting
This posting reads as Healthcare: its questions come first.
Tell me about a time you cared for a patient or family member who was upset or afraid. Healthcare
You notice a medication or chart detail that does not look right. What do you do? Healthcare
Describe a time you worked with doctors, nurses or other staff to solve a problem for a patient. Healthcare
How do you protect patient privacy in your daily work? Healthcare
Your shift is short-staffed and several patients need you at once. How do you prioritise? Healthcare
Tell me about a time a procedure or system changed and you had to adapt quickly. Healthcare
Describe a time you explained a care instruction to a patient so they could follow it at home. Healthcare
A patient's family member is angry and blames you for a delay. What do you do? Healthcare
Tell me about a sale or agreement you are proud of.
Describe a time you handled an upset customer or colleague.
Tell me about a time you had several deadlines at once. How did you decide what to do first?
Give an example of a mistake you caught before it caused a problem.
Tell me about a time you taught someone how to do something.
Describe a time you took the lead without being asked.
Tell me about a time you had to explain something complicated in simple terms.
Describe a process you improved.
Do you have any questions for us?
Why do you want to work here?
Why is there a gap in your employment? Difficult question
Why did you leave your last job? Difficult question
Why are you changing careers? Difficult question
What is your greatest weakness? Difficult question
What are your salary expectations? Difficult question
You seem overqualified for this role. Why do you want it? Difficult question
Improper-question practice: How old are you? / Do you have children? / Where are you from originally?
A customer is angry about a delay you did not cause. What do you do?
How do you keep track of many open customer requests?
Tell me about a time you could not give a customer what they wanted.
You find that the inventory count does not match the system. What do you do?
Tell me about a time a shipment or delivery went wrong.
How do you make sure safety rules are followed on a busy shift?
Two managers ask you to book the same room at the same time. What do you do?
How have you used spreadsheets in your work?
Tell me about a time you had to enter or check a lot of data accurately.
A prospect says your price is too high. How do you respond?
How do you keep your pipeline organised?
Tell me about a technical problem you solved on your own.
You find a bug right before a release. What do you do?
Walk me through how you would check whether a report's numbers are right.