Interview Studio

Requirements found

Sales (must) Customer Service Marketing Training Social Media (must) Scheduling

What this posting asks for

Level: Lead / staff — The title says "Lead".

Main responsibilities

• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year revenue …
• Proactively construct upfront and joint business plans with top clients
• Establish mutually beneficial relationships with new clients, educating them on Reddit and the Reddit ads platform
• Leverage agency and client direct relationships to identify new buyers of Reddit advertising products
• Leverage data from internal and external sources to inform client strategies and pitch proposals
• Consistently meet deadlines for all projects, ensuring that clients receive the highest level of customer service
• Own client meetings from agenda to final presentation, instilling confidence and setting all interactions up for success by appropriately setting client expe…
• Act as the primary point of contact for clients to communicate major platform updates, releases, changes, and/or opportunities that will deepen or expand the…
• Provide strategic, proactive, and consultative advice to clients in order to uplevel and grow the relationship
• Persistently explore and uncover the needs of your clients, leveraging deep product knowledge to align their goals with new and unique opportunities on the p…

Competencies an interviewer will look for

• Teamwork and collaboration Core
  In the posting: “Collaborate with Account Management and Ad Operations to meet and exceed clients’ marketing goals” · “Shape Reddit’s ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders” · “Collaborate closely with other Client Partners and Account Managers to craft a cohesive strategy across shared accounts”
  Show it by: Says what they did inside a team, not only what 'we' did; Shows how a disagreement was handled.
• Customer focus Core
  In the posting: “We're looking for an experienced seller to join the Restaurants & Drinks vertical of our Large Customer Sales team in Chicago.” · “As a Lead Client Partner, you will be responsible for forming relationships with key brands and agencies while ensuring they meet their business objectives u…” · “Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year revenue …”
  Show it by: Puts the customer's need in their own words; Shows a result for the customer, not only for the company.
• Planning and organisation Core
  In the posting: “Consistently meet deadlines for all projects, ensuring that clients receive the highest level of customer service” · “Experience owning partnerships with complex enterprise tech organizations” · “Family Planning Support”
  Show it by: Shows how priorities were set when everything was urgent; Mentions deadlines met and how.
• Stakeholder management Core
  In the posting: “Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year revenue …” · “Shape Reddit’s ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders” · “Provide thought leadership and act as a Reddit evangelist with partners and at industry events”
  Show it by: Shows how they aligned people with different goals; Explains how they handled a 'no' from someone senior.
• Communication Core
  In the posting: “Own client meetings from agenda to final presentation, instilling confidence and setting all interactions up for success by appropriately setting client expe…” · “Act as the primary point of contact for clients to communicate major platform updates, releases, changes, and/or opportunities that will deepen or expand the…”
  Show it by: Adapts the message to the listener; Gives an example of explaining something clearly in writing or speech.
• Leadership and mentoring Core
  In the posting: “Provide thought leadership and act as a Reddit evangelist with partners and at industry events” · “Share your industry, client, and product expertise by mentoring and training other team members”
  Show it by: Describes setting direction or a standard others followed; Names someone they coached and what changed for them.
• Data and analysis Core
  In the posting: “Leverage data from internal and external sources to inform client strategies and pitch proposals” · “Shape Reddit’s ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders”
  Show it by: Uses a number to describe the situation or the result; Explains what the data showed and what was done with it.
• Ownership and accountability Supporting
  In the posting: “We will use this information to evaluate your application for employment or an independent contractor role, as applicable.”
  Show it by: Takes a task from start to finish without being chased; Owns a mistake and what was changed after it.
• Adaptability and learning Supporting
  In the posting: “Flexible Vacation (please use them!) & Reddit Global Days Off”
  Show it by: Describes learning something new quickly and using it; Shows a change of plan and how they adjusted.
• Attention to detail and quality Supporting
  In the posting: “We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies.”
  Show it by: Gives an example of an error caught before it caused harm; Names the check or standard they used.

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