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Practising for the listing Ecommerce Site Merchandising Associate. Its requirements are filled in below. When you have an answer you like, paste it with your CV in Career Mirror to see which of the job's skills it shows.

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Ecommerce Site Merchandising Associate
Who We Are:

Being naked is the #1 most sustainable option. We're #2.

Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025 , Circular by 2030 , and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal , and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it.

We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA . We innovate across categories like accessories , swimwear , and sleepwear , and we reach millions of people with campaigns like this , this and this .

None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong.

And starting right now, we want to do all that with you.

Work Location/ Schedule: Culver City, CA / 4 days per week in office

Site Merchandising Associate

Reformation is looking for a Site Content Associate on the Ecommerce Strategy & Operations team to create a strong user experience on Reformation.com by executing site content updates including homepage, creative landing pages, navigation and on-site search, monitoring performance, and optimizing the user journey across our entire site. The ideal candidate is highly cross-functional, creative, and comfortable using data to set strategy and optimize performance.

What You’ll Do:

• Create a strong user experience on thereformation.com by executing homepage updates, monitoring performance and optimizing content

• Seamlessly execute updates to homepage and global top header banner in collaboration with the Creative and Creative Merchandising teams

• Report on homepage performance and suggest improvements

• Create localized content for international regions and segmented content for various customer groups as needed

• Create creative landing pages with inputs from the Creative and Creative Merchandising teams to develop compelling digital storytelling of the brand and increase customer engagement

• Partner with the Creative team to build creative landing pages for special projects, collabs, big launches etc.

• Update curated collection pages and category shops

• Analyze the performance of landing pages and share results with cross-functional teams to increase engagement

• On-site search optimization

• Report on on-site search performance weekly and share trends and findings with cross-functional partners

• Optimize results and sorting for top searched terms and null search results

• Optimize on-page elements (H1, meta, page titles, etc.) for rankings

• Perform testing of new search tools

• Report on navigation performance and suggest strategies to help customers with product discovery

• Own updates to top nav and sub nav based on user search, purchase trends, and seasonal shifts

• Maintain reporting and synthesize insights on navigation click analysis with recommended changes

• Own updates to other areas of site content, including:

• Header banners, USPs (PDP, footer, cart), size guides

• Store pages

• Sustainability pages

• Seamlessly execute seasonal sales, special projects / collab launches, vintage launches, and seasonal refreshes of the site

• Support site merchandising

• Collaborate with the Digital Product and Tech teams to develop and test new features and capabilities

What You’ll Need:

• BA/BS degree required in business, economics, marketing, or a related field

• 2-4 years of relevant experience

• Experience with Ecommerce platforms or CMS platforms

• Experience with Salesforce Commerce Cloud is a plus

• A strong attention to detail

• Entrepreneurial, creative and scrappy mindset

• Strong analytical skills and comfort with reporting; ability to turn data into actionable insights

• Excellent cross-functional communicator - proven ability to manage timelines and work cross-functionally across creative, tech, and merchandising teams

Who You Are:

• You have an eye for detail, and you are known to execute, analyze, refine and repeat

• You love being hands-on and solving problems - you don’t see this as a task; it’s a passion

• You thrive in a fast-paced, results-oriented environment

• You have strong organization and communication skills

• You own your work, take initiative, and have the ability to prioritize multiple projects

Compensation:

At Reformation, we believe in transparency and equity when it comes to compensation. For this role, the anticipated base salary range is $60,000 - $70,000 + 5% bonus eligibility, depending on a variety of factors, including but not limited to relevant experience, skills, qualifications, and internal compensation equity.

This role may also be eligible for an annual discretionary bonus based on a range of factors, including company performance, department goals, and individual contributions. Bonus amounts and eligibility are not guaranteed and are determined at the company’s discretion.

Please note that compensation decisions are made thoughtfully and may vary from the listed range to reflect individual circumstances and evolving business needs. Our total rewards package also includes benefits, perks, and opportunities for growth that contribute to overall compensation.

Benefits & Perks:

• Eligible employees get employer-sponsored private medical, dental, and vision insurance, as well as commuter benefits to help support your travel to and from work.

• We offer competitive paid time off policies including vacation, sick leave, and company holidays for eligible employees.

• We offer retirement planning support for eligible employees, including the option to invest in Environmental Social Governance-aligned (fancy way to say sustainable) funds.

• We’re a mission-based company with offices in LA, NYC and London, as well as a global retail team, which means you’ll get to collaborate with people all around the world.

• You’ll get access to fertility care support through Carrot , and up to a $5,000 USD reimbursement for related fertility expenses after 1 year of employment.

• We care about the causes our employees care about so we donate to community efforts on a yearly basis.

• We offer a clothing discount, culture events (like our annual Ref Values week and Volunteer Time Off), you know, all the meaningful and fun stuff!

Reformation is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws.

If you require accommodations during the application or interview process, please let us know. We’re here to ensure you have what you need to show up as your best self.

Still don’t know if you should apply? We get it— studies show that many women and individuals from historically underrepresented communities hold back from applying unless they meet every single requirement. At Reformation, we’re all about growth, not gatekeeping. If you’re passionate about the role and excited about making fashion more sustainable, we’d love to hear from you. If this role doesn’t totally excite you, consider applying to our general application.

Want some more?! - Sustainability , Forbes , Fast Company

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Requirements found

Scheduling Sales Marketing (must) Salesforce (nice)

What this posting asks for

Level: Entry level — The title says "Associate".

Main responsibilities

Work Location/ Schedule: Culver City, CA / 4 days per week in office
Create a strong user experience on thereformation.com by executing homepage updates, monitoring performance and optimizing content
Report on homepage performance and suggest improvements
Create localized content for international regions and segmented content for various customer groups as needed
Create creative landing pages with inputs from the Creative and Creative Merchandising teams to develop compelling digital storytelling of the brand and incr…
Partner with the Creative team to build creative landing pages for special projects, collabs, big launches etc.
Analyze the performance of landing pages and share results with cross-functional teams to increase engagement
Report on on-site search performance weekly and share trends and findings with cross-functional partners
Optimize results and sorting for top searched terms and null search results
Optimize on-page elements (H1, meta, page titles, etc.) for rankings

Competencies an interviewer will look for

Teamwork and collaboration Core
In the posting: “The ideal candidate is highly cross-functional, creative, and comfortable using data to set strategy and optimize performance.” · “Seamlessly execute updates to homepage and global top header banner in collaboration with the Creative and Creative Merchandising teams” · “Partner with the Creative team to build creative landing pages for special projects, collabs, big launches etc.”
Show it by: Says what they did inside a team, not only what 'we' did; Shows how a disagreement was handled.
Customer focus Core
In the posting: “Reformation is looking for a Site Content Associate on the Ecommerce Strategy & Operations team to create a strong user experience on Reformation.com by exec…” · “Create a strong user experience on thereformation.com by executing homepage updates, monitoring performance and optimizing content” · “Create localized content for international regions and segmented content for various customer groups as needed”
Show it by: Puts the customer's need in their own words; Shows a result for the customer, not only for the company.
Planning and organisation Core
In the posting: “Work Location/ Schedule: Culver City, CA / 4 days per week in office” · “You thrive in a fast-paced, results-oriented environment” · “You have strong organization and communication skills”
Show it by: Shows how priorities were set when everything was urgent; Mentions deadlines met and how.
Data and analysis Core
In the posting: “The ideal candidate is highly cross-functional, creative, and comfortable using data to set strategy and optimize performance.” · “Analyze the performance of landing pages and share results with cross-functional teams to increase engagement” · “Maintain reporting and synthesize insights on navigation click analysis with recommended changes”
Show it by: Uses a number to describe the situation or the result; Explains what the data showed and what was done with it.
Communication Core
In the posting: “Excellent cross-functional communicator - proven ability to manage timelines and work cross-functionally across creative, tech, and merchandising teams” · “You have strong organization and communication skills”
Show it by: Adapts the message to the listener; Gives an example of explaining something clearly in writing or speech.
Attention to detail and quality Core
In the posting: “Perform testing of new search tools” · “A strong attention to detail”
Show it by: Gives an example of an error caught before it caused harm; Names the check or standard they used.
Problem solving Supporting
In the posting: “You love being hands-on and solving problems - you don’t see this as a task;”
Show it by: Describes a real problem, the options considered and the one chosen; Shows how the cause was found, not just the fix.
Stakeholder management Supporting
In the posting: “Report on on-site search performance weekly and share trends and findings with cross-functional partners”
Show it by: Shows how they aligned people with different goals; Explains how they handled a 'no' from someone senior.

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Practice questions

Tell me about yourself. Dedicated step-by-step practice.
If an interviewer asks something improper How to respond to questions about age, family, origin or health.
Built from this posting (8):
Describe a time you worked with another team to deliver something. What was your part? From this posting
Describe a time you went out of your way to solve a customer's problem. From this posting
You have three urgent tasks due today and time to finish only two. How do you decide? From this posting
Tell me about a time you used data or numbers to make a decision. From this posting
How have you used marketing in your work? Walk me through one real example. From this posting
Tell me about a problem you solved using scheduling. From this posting
Tell me about a difficult problem you solved at work. How did you find the cause? From this posting
Tell me about a time you had to get agreement from people who wanted different things. From this posting
Two managers ask you to book the same room at the same time. What do you do?
Tell me about a sale or agreement you are proud of.
How do you keep your pipeline organised?
Describe a time you handled an upset customer or colleague.
Tell me about a time you had several deadlines at once. How did you decide what to do first?
Give an example of a mistake you caught before it caused a problem.
Tell me about a time you taught someone how to do something.
Describe a time you took the lead without being asked.
Tell me about a time you had to explain something complicated in simple terms.
Describe a process you improved.
Do you have any questions for us?
Why do you want to work here?
Why is there a gap in your employment? Difficult question
Why did you leave your last job? Difficult question
Why are you changing careers? Difficult question
What is your greatest weakness? Difficult question
What are your salary expectations? Difficult question
You seem overqualified for this role. Why do you want it? Difficult question
Improper-question practice: How old are you? / Do you have children? / Where are you from originally?
A customer is angry about a delay you did not cause. What do you do?
How do you keep track of many open customer requests?
Tell me about a time you could not give a customer what they wanted.
You find that the inventory count does not match the system. What do you do?
Tell me about a time a shipment or delivery went wrong.
How do you make sure safety rules are followed on a busy shift?
How have you used spreadsheets in your work?
Tell me about a time you had to enter or check a lot of data accurately.
A prospect says your price is too high. How do you respond?
Tell me about a technical problem you solved on your own.
You find a bug right before a release. What do you do?
Walk me through how you would check whether a report's numbers are right.