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Requirements found
Figma (must) Marketing (must) Compliance (must) Sales (nice) Onboarding (must)
What this posting asks for
Level: Senior — The posting asks for 7+ years of experience.
Main responsibilities
- Help Figma grow and innovate by delivering strategic research and recommendations and materially influencing the vision and strategy for Figma Design
- Partner closely with product leaders to identify opportunities, generate strategy, and define success
- Break down complex business challenges into clear research plans; own the end to end research process and leverage strong storytelling skills to deliver mean…
- Translate research insights into a compelling narrative that shapes product roadmap priorities
- Advocate for the role of Research as a strategic partner in the business process
- We'd love to hear from you if you have:
- 7+ years of experience in UX research or user insights at a high growth B2B SaaS company
- Expertise in utilizing a variety of research methodologies, including both qualitative and quantitative techniques, to address product challenges spanning fr…
- Demonstrated success in identifying assumptions that underpin key challenges, prioritizing the most critical assumptions, and creating right sized research a…
- A proven track record of gaining buy in from executive stakeholders and cross disciplinary partners, transcending mere research mechanics and findings to art…
Competencies an interviewer will look for
- Technical skill Core
In the posting: “Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI.” · “Partnering with Product, Design, and Engineering, you'll bring a deep passion for research and strategy, pushing the envelope with AI-led experiences and lad…” · “2+ years in product design, user centric product management, product development, and/or front end engineering”
Show it by: Names the tools, languages or systems used and how; Explains a technical choice and its trade-off. - Planning and organisation Core
In the posting: “Translate research insights into a compelling narrative that shapes product roadmap priorities” · “Demonstrated success in identifying assumptions that underpin key challenges, prioritizing the most critical assumptions, and creating right sized research a…” · “parental leave and reproductive or family planning support;”
Show it by: Shows how priorities were set when everything was urgent; Mentions deadlines met and how. - Data and analysis Core
In the posting: “Translate research insights into a compelling narrative that shapes product roadmap priorities” · “7+ years of experience in UX research or user insights at a high growth B2B SaaS company” · “Expertise in utilizing a variety of research methodologies, including both qualitative and quantitative techniques, to address product challenges spanning fr…”
Show it by: Uses a number to describe the situation or the result; Explains what the data showed and what was done with it. - Stakeholder management Core
In the posting: “Partnering with Product, Design, and Engineering, you'll bring a deep passion for research and strategy, pushing the envelope with AI-led experiences and lad…” · “Help Figma grow and innovate by delivering strategic research and recommendations and materially influencing the vision and strategy for Figma Design” · “A proven track record of gaining buy in from executive stakeholders and cross disciplinary partners, transcending mere research mechanics and findings to art…”
Show it by: Shows how they aligned people with different goals; Explains how they handled a 'no' from someone senior. - Adaptability and learning Core
In the posting: “We believe in hiring smart, curious people who are excited to learn and develop their skills.” · “Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave.”
Show it by: Describes learning something new quickly and using it; Shows a change of plan and how they adjusted. - Attention to detail and quality Core
In the posting: “Expertise in utilizing a variety of research methodologies, including both qualitative and quantitative techniques, to address product challenges spanning fr…” · “Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements o…”
Show it by: Gives an example of an error caught before it caused harm; Names the check or standard they used. - Communication Supporting
In the posting: “Ensuring all written communication be compatible with screen readers”
Show it by: Adapts the message to the listener; Gives an example of explaining something clearly in writing or speech. - Teamwork and collaboration Supporting
In the posting: “If you're excited to shape the future of design and collaboration, join us!”
Show it by: Says what they did inside a team, not only what 'we' did; Shows how a disagreement was handled. - Ownership and accountability Supporting
In the posting: “own the end to end research process and leverage strong storytelling skills to deliver meaningful impact to Figma's businesses”
Show it by: Takes a task from start to finish without being chased; Owns a mistake and what was changed after it.
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Read the interview answer library
Strong sample answers to every practice question below, with why they work and the mistakes that cost points. Nothing to type.
Interview journey 25 questions in groups of 5, a new random order each time, then the HR Perspective analysis; no account needed.
HR Perspective question bank Browse 53 prompts with topic filters, answer criteria and follow-up practice.
Practice questions
- Tell me about yourself. Dedicated step-by-step practice.
- If an interviewer asks something improper How to respond to questions about age, family, origin or health.
- Built from this posting (8):
- Walk me through a piece of work where you used your strongest technical skill. What exactly did you do? From this posting
- You have three urgent tasks due today and time to finish only two. How do you decide? From this posting
- Tell me about a time you used data or numbers to make a decision. From this posting
- Tell me about a time you had to get agreement from people who wanted different things. From this posting
- How have you used figma in your work? Walk me through one real example. From this posting
- Tell me about a problem you solved using marketing. From this posting
- Tell me about a time you helped someone on your team get better at their work. From this posting
- Tell me about a time you had to explain something complex to someone outside your field. From this posting
- This posting reads as Product management: its questions come first.
- Tell me about a product decision you made based on what users told you. Product management
- You have ten feature requests and capacity for three. How do you choose? Product management
- Describe a time you had to say no to a senior stakeholder. Product management
- How do you decide whether a feature you launched worked? Product management
- Tell me about a launch that involved several teams. What was your role? Product management
- A key feature is late and the launch date is fixed. What do you do? Product management
- How do you write requirements so that engineers and designers build the right thing? Product management
- Tell me about a product failure you were responsible for. Product management
- Tell me about a sale or agreement you are proud of.
- Describe a time you handled an upset customer or colleague.
- Tell me about a time you had several deadlines at once. How did you decide what to do first?
- Give an example of a mistake you caught before it caused a problem.
- Tell me about a time you taught someone how to do something.
- Describe a time you took the lead without being asked.
- Tell me about a time you had to explain something complicated in simple terms.
- Describe a process you improved.
- Do you have any questions for us?
- Why do you want to work here?
- Why is there a gap in your employment? Difficult question
- Why did you leave your last job? Difficult question
- Why are you changing careers? Difficult question
- What is your greatest weakness? Difficult question
- What are your salary expectations? Difficult question
- You seem overqualified for this role. Why do you want it? Difficult question
- Improper-question practice: How old are you? / Do you have children? / Where are you from originally?
- A customer is angry about a delay you did not cause. What do you do?
- How do you keep track of many open customer requests?
- Tell me about a time you could not give a customer what they wanted.
- You find that the inventory count does not match the system. What do you do?
- Tell me about a time a shipment or delivery went wrong.
- How do you make sure safety rules are followed on a busy shift?
- Two managers ask you to book the same room at the same time. What do you do?
- How have you used spreadsheets in your work?
- Tell me about a time you had to enter or check a lot of data accurately.
- A prospect says your price is too high. How do you respond?
- How do you keep your pipeline organised?
- Tell me about a technical problem you solved on your own.
- You find a bug right before a release. What do you do?
- Walk me through how you would check whether a report's numbers are right.

