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Requirements found
Training (nice) Compliance Excel (nice) Sql (nice) Recruiting (nice)
What this posting asks for
Level: Mid level — The posting asks for 4+ years of experience.
Main responsibilities
- Work Location: This is a remote position, open to candidates who reside in: Atlanta, Georgia; Chicago, Illinois; Dallas, Texas; Louisville, Kentucky; Minneap…
- Pay Transparency: The base pay for this role is: $64,832 - $85,092 per year. You are also eligible for employee benefits, participation in Oscar's unlimited …
- Contribute as a subject matter expert for Oscars COB reimbursement policies
- Respond to internal and external inquiries and disputes regarding COB policies
- Use knowledge gained through research and claims review to ideate COB opportunities. Translate into business requirements; submit to and collaborate with int…
- Ingest information from internal and external partners regarding adverse claim outcomes; collaborate with partners to scope, size, prioritize items and deliv…
- Use insights from partner submissions, process monitoring, etc., work with the team to proactively identify thematic areas of opportunity to solve COB problems.
- Perpetuate a culture of transparency and collaboration by keeping stakeholders well informed of progress, status changes, blockers, completion, etc.; field q…
- Support Oscar run state objectives by providing speedy research, root cause analysis, training, etc. whenever issues are escalated and assigned by leadership.
- Analyze, investigate and confirm if dual coverage exists for Oscar membership
Competencies an interviewer will look for
- Problem solving Core
In the posting: “This role is responsible for investigating and verifying proper payment of Oscar medical and pharmacy claims.” · “Use insights from partner submissions, process monitoring, etc., work with the team to proactively identify thematic areas of opportunity to solve COB problems.” · “Support Oscar run state objectives by providing speedy research, root cause analysis, training, etc.”
Show it by: Describes a real problem, the options considered and the one chosen; Shows how the cause was found, not just the fix. - Teamwork and collaboration Core
In the posting: “submit to and collaborate with internal partners to effectuate change.” · “collaborate with partners to scope, size, prioritize items and deliver COB solutions.” · “Perpetuate a culture of transparency and collaboration by keeping stakeholders well informed of progress, status changes, blockers, completion, etc.;”
Show it by: Says what they did inside a team, not only what 'we' did; Shows how a disagreement was handled. - Planning and organisation Core
In the posting: “collaborate with partners to scope, size, prioritize items and deliver COB solutions.” · “Experience in a professional healthcare claims organization” · “Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) …”
Show it by: Shows how priorities were set when everything was urgent; Mentions deadlines met and how. - Data and analysis Core
In the posting: “Use insights from partner submissions, process monitoring, etc., work with the team to proactively identify thematic areas of opportunity to solve COB problems.” · “Support Oscar run state objectives by providing speedy research, root cause analysis, training, etc.” · “Analyze, investigate and confirm if dual coverage exists for Oscar membership”
Show it by: Uses a number to describe the situation or the result; Explains what the data showed and what was done with it. - Stakeholder management Core
In the posting: “submit to and collaborate with internal partners to effectuate change.” · “Ingest information from internal and external partners regarding adverse claim outcomes;” · “collaborate with partners to scope, size, prioritize items and deliver COB solutions.”
Show it by: Shows how they aligned people with different goals; Explains how they handled a 'no' from someone senior. - Attention to detail and quality Core
In the posting: “Utilize data analysis skills and tools to develop accurate, quantitative analyses of payment issues” · “Compliance with all applicable laws and regulations”
Show it by: Gives an example of an error caught before it caused harm; Names the check or standard they used. - Technical skill Supporting
In the posting: “2+ years of experience working with large data sets using excel or a database language, preferably SQL.”
Show it by: Names the tools, languages or systems used and how; Explains a technical choice and its trade-off. - Leadership and mentoring Supporting
In the posting: “whenever issues are escalated and assigned by leadership.”
Show it by: Describes setting direction or a standard others followed; Names someone they coached and what changed for them. - Adaptability and learning Supporting
In the posting: “however, our approach to work may adapt over time.”
Show it by: Describes learning something new quickly and using it; Shows a change of plan and how they adjusted.
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Read the interview answer library
Strong sample answers to every practice question below, with why they work and the mistakes that cost points. Nothing to type.
Interview journey 25 questions in groups of 5, a new random order each time, then the HR Perspective analysis; no account needed.
HR Perspective question bank Browse 53 prompts with topic filters, answer criteria and follow-up practice.
Practice questions
- Tell me about yourself. Dedicated step-by-step practice.
- If an interviewer asks something improper How to respond to questions about age, family, origin or health.
- Built from this posting (8):
- Tell me about a difficult problem you solved at work. How did you find the cause? From this posting
- Describe a time you worked with another team to deliver something. What was your part? From this posting
- You have three urgent tasks due today and time to finish only two. How do you decide? From this posting
- Tell me about a time you used data or numbers to make a decision. From this posting
- How have you used training in your work? Walk me through one real example. From this posting
- Tell me about a problem you solved using compliance. From this posting
- Walk me through a piece of work where you used your strongest technical skill. What exactly did you do? From this posting
- Tell me about a time you helped someone on your team get better at their work. From this posting
- This posting reads as Healthcare: its questions come first.
- How do you protect patient privacy in your daily work? Healthcare
- Tell me about a time you cared for a patient or family member who was upset or afraid. Healthcare
- You notice a medication or chart detail that does not look right. What do you do? Healthcare
- Describe a time you worked with doctors, nurses or other staff to solve a problem for a patient. Healthcare
- Your shift is short-staffed and several patients need you at once. How do you prioritise? Healthcare
- Tell me about a time a procedure or system changed and you had to adapt quickly. Healthcare
- Describe a time you explained a care instruction to a patient so they could follow it at home. Healthcare
- A patient's family member is angry and blames you for a delay. What do you do? Healthcare
- How have you used spreadsheets in your work?
- Walk me through how you would check whether a report's numbers are right.
- Describe a time you handled an upset customer or colleague.
- Tell me about a time you had several deadlines at once. How did you decide what to do first?
- Give an example of a mistake you caught before it caused a problem.
- Tell me about a time you taught someone how to do something.
- Describe a time you took the lead without being asked.
- Tell me about a time you had to explain something complicated in simple terms.
- Describe a process you improved.
- Do you have any questions for us?
- Why do you want to work here?
- Why is there a gap in your employment? Difficult question
- Why did you leave your last job? Difficult question
- Why are you changing careers? Difficult question
- What is your greatest weakness? Difficult question
- What are your salary expectations? Difficult question
- You seem overqualified for this role. Why do you want it? Difficult question
- Improper-question practice: How old are you? / Do you have children? / Where are you from originally?
- A customer is angry about a delay you did not cause. What do you do?
- How do you keep track of many open customer requests?
- Tell me about a time you could not give a customer what they wanted.
- You find that the inventory count does not match the system. What do you do?
- Tell me about a time a shipment or delivery went wrong.
- How do you make sure safety rules are followed on a busy shift?
- Two managers ask you to book the same room at the same time. What do you do?
- Tell me about a time you had to enter or check a lot of data accurately.
- Tell me about a sale or agreement you are proud of.
- A prospect says your price is too high. How do you respond?
- How do you keep your pipeline organised?
- Tell me about a technical problem you solved on your own.
- You find a bug right before a release. What do you do?

