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Practising for the listing Seasonal Store Associate, Hurstbourne. Its requirements are filled in below. When you have an answer you like, paste it with your CV in Career Mirror to see which of the job's skills it shows.

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Seasonal Store Associate, Hurstbourne
Liquor Barn, Party Mart, and DEP'S (BRS) is a wholly owned subsidiary of GoPuff. An operated retail chain of spirits, beer, wine, and party goods in the Commonwealth of Kentucky. We offer 23 retail locations across the state, including Louisville, Lexington, Danville, Bowling Green, Elizabethtown, Owensboro, and Northern Kentucky, with a delivery radius reaching 80% of Kentucky residents.

A Store Associate is responsible for providing excellent customer service while driving sales through BRS products. A Store Associate builds a relationship with customers while providing the ultimate shopper experience through sales, customer support, and cashier responsibilities.

Store Associate 
Full-Time/ Part-Time 
 
Overview
Liquor Barn, Party Mart, and DEP'S (BRS) is a wholly owned subsidiary of GoPuff. An operated retail chain of spirits, beer, wine, and party goods in the Commonwealth of Kentucky. We offer 23 retail locations across the state, including Louisville, Lexington, Danville, Bowling Green, Elizabethtown, Owensboro, and Northern Kentucky, with a delivery radius reaching 80% of Kentucky residents.
A Store Associate is responsible for providing excellent customer service while driving sales through BRS products. A Store Associate builds a relationship with customers while providing the ultimate shopper experience through sales, customer support, and cashier responsibilities.
 
Responsibilities
Includes, but are not limited to:
Provide excellent customer service by greeting and establishing rapport with customers while informing them of BRS products and services
Knowledge of BRS products to provide customers with recommendations
Drive sales in all departments
Replenish and maintain inventory
Perform cashier functions and adhere to minor policy while completing customer transactions
Operating scanners, cash registers, and other electronics
Follow proper age verification policies
Accepting payments, such as cash, checks, and credit cards
Ensuring all prices and quantities are accurate and providing a customer receipt
Processing refunds and exchanges
Balance register drawer
Bagging or boxing purchases to ensure safe transport
Following all BRS procedures regarding coupons and gift cards
Maintain store safety standards
Store cleanliness and assist in maintaining standards on the sales floor, stock room, lockers, and bathrooms
Assist in promotions and setup of BRS events
 
Additional Duties may include for eligibility:
Observe BRS vehicle policies and procedure guidelines
Maintain all safety standards for BRS deliveries
Delivery items to customers
Following delivery driving routes and time schedules
Inform manager of vehicle operating condition problems
 
 
 
Qualifications
21 years of age or older
Valid Driver’s License preferred 
Proof of Insurance
Ability to work a flexible schedule as business requires (nights, weekends and holidays)
Desire to continually develop retail sales skills and knowledge of product and services
One year as a store associate or customer service representative
Prior experience in a team environment requiring professional communication skills
Strong interpersonal skills necessary for establishing customer and team relationships
Ability to demonstrate a positive and engaging attitude and demeanor
High School Diploma or equivalent
 
This job requires the ability to perform the following:
Frequently standing and moving in an assigned location safely and efficiently
Carrying or lifting items weighing up to 50 pounds
Handling objects, products, and equipment safely
Bending, kneeling
 
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job.

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.

And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

Like what you’re hearing? Then join us on Team Blue.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

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Requirements found

Customer Service Sales Customer Support Scheduling

What this posting asks for

Level: Entry level — The title says "Associate".

Main responsibilities

Includes, but are not limited to:
Provide excellent customer service by greeting and establishing rapport with customers while informing them of BRS products and services
Knowledge of BRS products to provide customers with recommendations
Drive sales in all departments
Replenish and maintain inventory
Perform cashier functions and adhere to minor policy while completing customer transactions
Operating scanners, cash registers, and other electronics
Follow proper age verification policies
Accepting payments, such as cash, checks, and credit cards
Ensuring all prices and quantities are accurate and providing a customer receipt

Competencies an interviewer will look for

Customer focus Core
In the posting: “A Store Associate is responsible for providing excellent customer service while driving sales through BRS products.” · “A Store Associate builds a relationship with customers while providing the ultimate shopper experience through sales, customer support, and cashier responsib…” · “Provide excellent customer service by greeting and establishing rapport with customers while informing them of BRS products and services”
Show it by: Puts the customer's need in their own words; Shows a result for the customer, not only for the company.
Attention to detail and quality Core
In the posting: “Ensuring all prices and quantities are accurate and providing a customer receipt” · “Maintain store safety standards” · “Store cleanliness and assist in maintaining standards on the sales floor, stock room, lockers, and bathrooms”
Show it by: Gives an example of an error caught before it caused harm; Names the check or standard they used.
Planning and organisation Core
In the posting: “Following delivery driving routes and time schedules” · “Ability to work a flexible schedule as business requires (nights, weekends and holidays)”
Show it by: Shows how priorities were set when everything was urgent; Mentions deadlines met and how.
Technical skill Supporting
In the posting: “Handling objects, products, and equipment safely”
Show it by: Names the tools, languages or systems used and how; Explains a technical choice and its trade-off.
Communication Supporting
In the posting: “Prior experience in a team environment requiring professional communication skills”
Show it by: Adapts the message to the listener; Gives an example of explaining something clearly in writing or speech.
Adaptability and learning Supporting
In the posting: “Ability to work a flexible schedule as business requires (nights, weekends and holidays)”
Show it by: Describes learning something new quickly and using it; Shows a change of plan and how they adjusted.

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Practice questions

Tell me about yourself. Dedicated step-by-step practice.
If an interviewer asks something improper How to respond to questions about age, family, origin or health.
Built from this posting (8):
Describe a time you went out of your way to solve a customer's problem. From this posting
Tell me about a time you caught an error before it reached a customer or a report. From this posting
You have three urgent tasks due today and time to finish only two. How do you decide? From this posting
How have you used customer service in your work? Walk me through one real example. From this posting
Tell me about a problem you solved using sales. From this posting
Walk me through a piece of work where you used your strongest technical skill. What exactly did you do? From this posting
Tell me about a time you had to explain something complex to someone outside your field. From this posting
Describe a time your plans changed suddenly. How did you adjust? From this posting
A customer is angry about a delay you did not cause. What do you do?
Tell me about a time you could not give a customer what they wanted.
Two managers ask you to book the same room at the same time. What do you do?
Tell me about a sale or agreement you are proud of.
Describe a time you handled an upset customer or colleague.
Tell me about a time you had several deadlines at once. How did you decide what to do first?
Give an example of a mistake you caught before it caused a problem.
Tell me about a time you taught someone how to do something.
Describe a time you took the lead without being asked.
Tell me about a time you had to explain something complicated in simple terms.
Describe a process you improved.
Do you have any questions for us?
Why do you want to work here?
Why is there a gap in your employment? Difficult question
Why did you leave your last job? Difficult question
Why are you changing careers? Difficult question
What is your greatest weakness? Difficult question
What are your salary expectations? Difficult question
You seem overqualified for this role. Why do you want it? Difficult question
Improper-question practice: How old are you? / Do you have children? / Where are you from originally?
How do you keep track of many open customer requests?
You find that the inventory count does not match the system. What do you do?
Tell me about a time a shipment or delivery went wrong.
How do you make sure safety rules are followed on a busy shift?
How have you used spreadsheets in your work?
Tell me about a time you had to enter or check a lot of data accurately.
A prospect says your price is too high. How do you respond?
How do you keep your pipeline organised?
Tell me about a technical problem you solved on your own.
You find a bug right before a release. What do you do?
Walk me through how you would check whether a report's numbers are right.