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Requirements found

Recruiting Sales (must) Marketing

What this posting asks for

Level: Manager — The title says "Head of".

Main responsibilities

• Set the vision, strategy, and operating model for Strategic Accounts Solutions Architecture, aligning the team’s priorities with Stripe’s user, product, and …
• Recruit, lead, coach, and retain a world-class team of senior Solutions Architects supporting Stripe’s strategic, key, and major accounts.
• Partner with account leaders to develop and execute technical account strategies that deepen customer relationships, unlock new use cases, and drive durable …
• Lead from the front in the team’s most complex and high-impact engagements, including architecture workshops, executive briefings, solution design, technical…
• Serve as a trusted technical advisor to senior executives, product leaders, and engineering leaders at the world’s largest and most innovative companies.
• Build a close, durable partnership with Stripe Product and Engineering teams; synthesize patterns from strategic accounts, influence product priorities, and …
• Create mechanisms for senior architects to share technical insights, reusable patterns, and field learnings across Stripe.
• Establish a culture of technical excellence, curiosity, accountability, experimentation, and continuous learning.
• Champion AI-enabled ways of working across the team, using AI to improve insight generation, solution development, team productivity, and the quality and spe…
• Develop talent through clear expectations, thoughtful coaching, meaningful feedback, and opportunities for architects to expand their technical, commercial, …

Competencies an interviewer will look for

• Technical skill Core
  In the posting: “The Solutions Architecture team partners with Stripe’s users to design and build transformative solutions that unlock growth, modernize business models, and …” · “We work with executives, product leaders, and engineering teams at the world’s largest and most innovative companies, helping them translate ambitious strate…” · “Strategic Accounts Solutions Architecture serves Stripe’s most complex and consequential users.”
  Show it by: Names the tools, languages or systems used and how; Explains a technical choice and its trade-off.
• Teamwork and collaboration Core
  In the posting: “This leader will set the vision for the team, develop exceptional technical talent, and work closely with account leadership to deepen and grow Stripe’s most…” · “Partner with account leaders to develop and execute technical account strategies that deepen customer relationships, unlock new use cases, and drive durable …” · “Collaborate closely with Sales, Customer Success, Professional Services, Technical Account Management, Partnerships, Marketing, Product, and Engineering to d…”
  Show it by: Says what they did inside a team, not only what 'we' did; Shows how a disagreement was handled.
• Leadership and mentoring Core
  In the posting: “The Head of Strategic Accounts, Solutions Architecture will lead a team of senior architects who are trusted partners to strategic, key, and major accounts.” · “This leader will set the vision for the team, develop exceptional technical talent, and work closely with account leadership to deepen and grow Stripe’s most…” · “This is a highly technical, hands-on leadership role.”
  Show it by: Describes setting direction or a standard others followed; Names someone they coached and what changed for them.
• Customer focus Core
  In the posting: “The team combines deep technical expertise, commercial judgment, and customer empathy to solve problems that often have no established playbook.” · “They will also build a strong partnership with Product and Engineering, turning insights from leading-edge customer engagements into the next wave of innovat…” · “Partner with account leaders to develop and execute technical account strategies that deepen customer relationships, unlock new use cases, and drive durable …”
  Show it by: Puts the customer's need in their own words; Shows a result for the customer, not only for the company.
• Planning and organisation Core
  In the posting: “Set the vision, strategy, and operating model for Strategic Accounts Solutions Architecture, aligning the team’s priorities with Stripe’s user, product, and …” · “synthesize patterns from strategic accounts, influence product priorities, and help translate customer needs into scalable capabilities for all Stripe users.” · “Build processes and metrics that measure the team’s impact on customer outcomes, account growth, product influence, and organizational effectiveness.”
  Show it by: Shows how priorities were set when everything was urgent; Mentions deadlines met and how.
• Data and analysis Core
  In the posting: “They will also build a strong partnership with Product and Engineering, turning insights from leading-edge customer engagements into the next wave of innovat…” · “Create mechanisms for senior architects to share technical insights, reusable patterns, and field learnings across Stripe.” · “Champion AI-enabled ways of working across the team, using AI to improve insight generation, solution development, team productivity, and the quality and spe…”
  Show it by: Uses a number to describe the situation or the result; Explains what the data showed and what was done with it.
• Adaptability and learning Core
  In the posting: “They will be AI-enabled in how they lead and operate, highly curious about new technologies and business models, and committed to helping their team and Stri…” · “Establish a culture of technical excellence, curiosity, accountability, experimentation, and continuous learning.” · “Exceptional curiosity and learning agility, including a strong desire to explore new technologies, business models, and ways of working.”
  Show it by: Describes learning something new quickly and using it; Shows a change of plan and how they adjusted.
• Attention to detail and quality Core
  In the posting: “Champion AI-enabled ways of working across the team, using AI to improve insight generation, solution development, team productivity, and the quality and spe…” · “An AI-enabled approach to leadership and problem-solving, with practical experience using AI tools to increase the quality, speed, or scale of work.” · “Sound judgment and the ability to lead through ambiguity, balance competing priorities, and make high-quality decisions in fast-moving environments.”
  Show it by: Gives an example of an error caught before it caused harm; Names the check or standard they used.
• Stakeholder management Core
  In the posting: “The Solutions Architecture team partners with Stripe’s users to design and build transformative solutions that unlock growth, modernize business models, and …” · “We work with executives, product leaders, and engineering teams at the world’s largest and most innovative companies, helping them translate ambitious strate…” · “The Head of Strategic Accounts, Solutions Architecture will lead a team of senior architects who are trusted partners to strategic, key, and major accounts.”
  Show it by: Shows how they aligned people with different goals; Explains how they handled a 'no' from someone senior.
• Problem solving Core
  In the posting: “The team combines deep technical expertise, commercial judgment, and customer empathy to solve problems that often have no established playbook.” · “An AI-enabled approach to leadership and problem-solving, with practical experience using AI tools to increase the quality, speed, or scale of work.”
  Show it by: Describes a real problem, the options considered and the one chosen; Shows how the cause was found, not just the fix.
• Communication Supporting
  In the posting: “Strong executive presence and communication skills, with the ability to make complex technical and business topics clear to audiences at every level.”
  Show it by: Adapts the message to the listener; Gives an example of explaining something clearly in writing or speech.
• Ownership and accountability Supporting
  In the posting: “Establish a culture of technical excellence, curiosity, accountability, experimentation, and continuous learning.”
  Show it by: Takes a task from start to finish without being chased; Owns a mistake and what was changed after it.

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