Interview Studio

Requirements found

Customer Service Logistics Training Excel Compliance Google Sheets (must) Jira (must)

What this posting asks for

Level: Mid level — The posting asks for 2+ years of experience.

Main responsibilities

• Identify and inform management of compliance issues, safety risks, and improvement opportunities through the process of doing daily, weekly, and monthly audits
• Facilitate incident investigation process
• Lead and participate in any investigations involving workplace incidents involving equipment and employees, along with investigations related to fleet safety.
• Conduct risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions. Recommend appropriate risk mitigation measures to M…
• Ensure compliance with all RTR Safety Program expectations and applicable federal and state law.
• Maintain required paperwork to comply with RTR’s standards.
• Facilitate access to immediate aid for associates, visitors, vendors, or guests that need assistance or medical attention.
• Maintain accurate daily, weekly and monthly metrics to report to onsite management teams.
• Document safety incident information in RTR’s OSHA 300 log and 300a in a timely manner.
• Perform safety observations and audits.

Competencies an interviewer will look for

• Technical skill Core
  In the posting: “dive in, roll up your sleeves to help in any situation, make tools available, remove obstacles for associates to excel in their roles, have empathy and compa…” · “Lead and participate in any investigations involving workplace incidents involving equipment and employees, along with investigations related to fleet safety.” · “Conduct risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions.”
  Show it by: Names the tools, languages or systems used and how; Explains a technical choice and its trade-off.
• Problem solving Core
  In the posting: “Facilitate incident investigation process” · “Lead and participate in any investigations involving workplace incidents involving equipment and employees, along with investigations related to fleet safety.” · “Ability to quickly recognize, diagnose and solve for challenges for associates in partnership with leadership”
  Show it by: Describes a real problem, the options considered and the one chosen; Shows how the cause was found, not just the fix.
• Leadership and mentoring Core
  In the posting: “This will include conducting training and coaching associates on observed work habits in support of this effort.” · “dive in, roll up your sleeves to help in any situation, make tools available, remove obstacles for associates to excel in their roles, have empathy and compa…” · “Ability to quickly recognize, diagnose and solve for challenges for associates in partnership with leadership”
  Show it by: Describes setting direction or a standard others followed; Names someone they coached and what changed for them.
• Customer focus Core
  In the posting: “At Rent the Runway, our mission is to make women feel empowered and self-confident every single day by combining best in class technology, logistics, and cus…” · “Since our launch in 2009, we’ve developed proprietary technology, a one-of-a-kind reverse logistics operation, stores of the future, a viral brand, relations…” · “Align with the company's core values to ensure a world class customer experience”
  Show it by: Puts the customer's need in their own words; Shows a result for the customer, not only for the company.
• Attention to detail and quality Core
  In the posting: “The Safety Coordinator serves as a designated safety representative of the assigned dream fulfillment center (DFC), coordinating and implementing all areas o…” · “You will influence behavior and inspire commitment on the part of all personnel in complying with RTR’s safety standards and maintaining a safe work environm…” · “A Safety Coordinator is a servant leader;”
  Show it by: Gives an example of an error caught before it caused harm; Names the check or standard they used.
• Stakeholder management Core
  In the posting: “You will influence behavior and inspire commitment on the part of all personnel in complying with RTR’s safety standards and maintaining a safe work environm…” · “Facilitate access to immediate aid for associates, visitors, vendors, or guests that need assistance or medical attention.” · “Align with the company's core values to ensure a world class customer experience”
  Show it by: Shows how they aligned people with different goals; Explains how they handled a 'no' from someone senior.
• Data and analysis Core
  In the posting: “Conduct risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions.” · “Maintain accurate daily, weekly and monthly metrics to report to onsite management teams.”
  Show it by: Uses a number to describe the situation or the result; Explains what the data showed and what was done with it.
• Adaptability and learning Core
  In the posting: “Must be flexible regarding shifts as safety incidents can happen at any time.” · “Universal Paid Parental Leave for both parents + flexible return to work program - because we know your newest family member(s) deserve your undivided attent…”
  Show it by: Describes learning something new quickly and using it; Shows a change of plan and how they adjusted.
• Communication Supporting
  In the posting: “Strong written and verbal communication;”
  Show it by: Adapts the message to the listener; Gives an example of explaining something clearly in writing or speech.
• Teamwork and collaboration Supporting
  In the posting: “Partner with the security team to ensure that the security team is aware of RTR’s safety policies.”
  Show it by: Says what they did inside a team, not only what 'we' did; Shows how a disagreement was handled.

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