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Practising for the listing Director of Product, Provider Data Management. Its requirements are filled in below. When you have an answer you like, paste it with your CV in Career Mirror to see which of the job's skills it shows.

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Director of Product, Provider Data Management
Hi, we're Oscar. We're hiring a Director of Product, Provider Data Management to join our Product team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

The Network pillar enables Oscar to build, maintain, and operate a high-quality provider network that members can access with confidence. Accurate, timely, and reliable provider data is foundational to that work: it affects how providers are brought into the network, credentialed, contracted, represented in directories, and made ready to serve members and process claims.

The Director of Product Management, Provider Data Management, will own the product strategy, roadmap, and delivery across the end-to-end provider-data lifecycle. This includes provider ingestion, reconciliation and data pipeline capabilities; credentialing workflows; the path from contract signature to claim-ready status; provider data maintenance; provider data quality; and the reliable distribution of provider data to downstream systems and experiences.

In this role, you will manage and develop a team of Product Managers and partner closely with Engineering, Design, Data Science, Network Management, Network Operations, Provider Servicing, Credentialing, Contracting, and other downstream stakeholders. You will translate complex operational needs into scalable products and data-platform capabilities that make provider data trustworthy, explainable, and easier to manage at scale.

You will turn fragmented, business-critical provider-data workflows into a reliable platform that directly improves network readiness, claims outcomes, and member/provider experience.

You will report into a Vice President, Product Management.

Work Location:

This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid

Pay Transparency:

The base pay for this role is: $218,592.00 - $286,902.00 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, company equity grants and annual performance bonuses.

Responsibilities:

• Define and communicate a clear multi-year product vision and strategy for Provider Data Management, aligned to Network business priorities and Oscar’s broader operating strategy.

• Own the product portfolio spanning provider ingestion, provider data reconciliation, provider pipeline, credentialing, contract-to-claim-ready workflows, provider-data maintenance, and downstream distribution.

• Establish measurable outcomes for provider-data accuracy, time from contract signature to claim readiness, incorrect denials for credentialed entities, downstream configuration issues, and operational efficiency.

• Establish clear data governance, ownership, quality standards, lineage, and controls for provider data across its lifecycle.

• Lead, coach, and develop a team of Product Managers; establish effective product practices, decision-making forums, and operating rhythms across the portfolio.

• Serve as a hands-on product leader: develop and empower the Product Management team while personally leading the portfolio’s most consequential strategic, technical, and cross-functional decisions.

• Partner closely with the Director of Network Management and Provider Servicing to translate network strategy, operating policies, frontline needs, and service insights into scalable product capabilities.

• Partner with Claims and downstream teams to reduce provider-data-related incorrect denials involving credentialed entities.

• Own product strategy, portfolio prioritization, and delivery decisions for Provider Data Management; partner closely with the Director of Network Management and Provider Servicing on business policies, operational requirements, change readiness, and adoption.

• Partner with Engineering and Data Science teams to set direction for data models, ingestion and ETL pipelines, entity and relationship logic, data-quality controls, lineage, reconciliation logic, and platform reliability.

• Drive the modernization and simplification of fragmented workflows, reducing manual intervention, downstream configuration defects, and time required to identify and resolve provider-data issues.

• Make complex data decisions transparent to operational partners by improving explainability, visibility, and operator control over how provider data is reconciled, maintained, and surfaced.

• Ensure appropriate self-service capabilities enable business operators to safely manage approved configuration and workflow changes without unnecessary engineering intervention.

• Build alignment among senior leaders and cross-functional stakeholders; clearly communicate strategy, tradeoffs, risks, progress, and results.

• Use qualitative insight and quantitative analysis to prioritize investments, evaluate performance, and evolve product strategy.

• Compliance with all applicable laws and regulations.

• Other duties as assigned.

Requirements:

• 10+ years of product management experience, including ownership of complex, multi-team product areas.

• 5+ years of people-management experience, including coaching, performance management, and development of Product Managers.

• Experience leading strategy and execution for technically complex products with significant data, platform, systems-integration, or operational-workflow components.

• Demonstrated ability to define meaningful product and operational metrics, use data to make decisions, and deliver measurable outcomes.

• Experience partnering effectively with engineering, data, design, operations, and senior business leaders in a highly cross-functional environment.

• Strong communication and stakeholder-management skills, with the ability to explain technical concepts and tradeoffs to varied audiences.

• Ability to set direction amid ambiguity, make principled prioritization decisions, and deliver results across interdependent teams.

• Experience with provider-facing healthcare products or payer-provider operations.

• Familiarity with provider directory management, credentialing, claims processing and disputes, provider onboarding, and/or provider servicing.

Bonus points:

• Experience with provider-facing healthcare products or payer-provider operations.

• Experience with provider directory management, credentialing, contracting, claims processing and disputes, provider onboarding, and/or provider servicing, healthcare operations, or another similarly regulated and operationally complex domain.

• Experience leading a product portfolio through significant modernization, consolidation, or reliability improvement.

• Demonstrated success building scalable operational tools and self-service capabilities that reduce manual work while maintaining appropriate controls.

• Experience developing product strategy that contributes to broader company strategy and business performance.

Required Travel:

• Up to 5%

This is an authentic Oscar Health job opportunity.

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.

Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Privacy Policy .

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Requirements found

Scheduling (must) Compliance Onboarding (must) Recruiting (must)

What this posting asks for

Level: Manager — The title says "Director".

Main responsibilities

This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-offi…
The base pay for this role is: $218,592.00 - $286,902.00 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation p…
Define and communicate a clear multi-year product vision and strategy for Provider Data Management, aligned to Network business priorities and Oscar’s broade…
Own the product portfolio spanning provider ingestion, provider data reconciliation, provider pipeline, credentialing, contract-to-claim-ready workflows, pro…
Establish measurable outcomes for provider-data accuracy, time from contract signature to claim readiness, incorrect denials for credentialed entities, downs…
Establish clear data governance, ownership, quality standards, lineage, and controls for provider data across its lifecycle.
Lead, coach, and develop a team of Product Managers; establish effective product practices, decision-making forums, and operating rhythms across the portfolio.
Serve as a hands-on product leader: develop and empower the Product Management team while personally leading the portfolio’s most consequential strategic, te…
Partner closely with the Director of Network Management and Provider Servicing to translate network strategy, operating policies, frontline needs, and servic…
Partner with Claims and downstream teams to reduce provider-data-related incorrect denials involving credentialed entities.

Competencies an interviewer will look for

Technical skill Core
In the posting: “In this role, you will manage and develop a team of Product Managers and partner closely with Engineering, Design, Data Science, Network Management, Network …” · “Partner with Engineering and Data Science teams to set direction for data models, ingestion and ETL pipelines, entity and relationship logic, data-quality co…” · “Ensure appropriate self-service capabilities enable business operators to safely manage approved configuration and workflow changes without unnecessary engin…”
Show it by: Names the tools, languages or systems used and how; Explains a technical choice and its trade-off.
Communication Core
In the posting: “Define and communicate a clear multi-year product vision and strategy for Provider Data Management, aligned to Network business priorities and Oscar’s broade…” · “clearly communicate strategy, tradeoffs, risks, progress, and results.” · “Strong communication and stakeholder-management skills, with the ability to explain technical concepts and tradeoffs to varied audiences.”
Show it by: Adapts the message to the listener; Gives an example of explaining something clearly in writing or speech.
Teamwork and collaboration Core
In the posting: “Serve as a hands-on product leader: develop and empower the Product Management team while personally leading the portfolio’s most consequential strategic, te…” · “Partner with Claims and downstream teams to reduce provider-data-related incorrect denials involving credentialed entities.” · “Partner with Engineering and Data Science teams to set direction for data models, ingestion and ETL pipelines, entity and relationship logic, data-quality co…”
Show it by: Says what they did inside a team, not only what 'we' did; Shows how a disagreement was handled.
Ownership and accountability Core
In the posting: “The Director of Product Management, Provider Data Management, will own the product strategy, roadmap, and delivery across the end-to-end provider-data lifecy…” · “Own the product portfolio spanning provider ingestion, provider data reconciliation, provider pipeline, credentialing, contract-to-claim-ready workflows, pro…” · “Establish clear data governance, ownership, quality standards, lineage, and controls for provider data across its lifecycle.”
Show it by: Takes a task from start to finish without being chased; Owns a mistake and what was changed after it.
Planning and organisation Core
In the posting: “This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week.” · “Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule.” · “Define and communicate a clear multi-year product vision and strategy for Provider Data Management, aligned to Network business priorities and Oscar’s broade…”
Show it by: Shows how priorities were set when everything was urgent; Mentions deadlines met and how.
Data and analysis Core
In the posting: “We're hiring a Director of Product, Provider Data Management to join our Product team.” · “Accurate, timely, and reliable provider data is foundational to that work: it affects how providers are brought into the network, credentialed, contracted, r…” · “The Director of Product Management, Provider Data Management, will own the product strategy, roadmap, and delivery across the end-to-end provider-data lifecy…”
Show it by: Uses a number to describe the situation or the result; Explains what the data showed and what was done with it.
Attention to detail and quality Core
In the posting: “The Network pillar enables Oscar to build, maintain, and operate a high-quality provider network that members can access with confidence.” · “Accurate, timely, and reliable provider data is foundational to that work: it affects how providers are brought into the network, credentialed, contracted, r…” · “provider data quality;”
Show it by: Gives an example of an error caught before it caused harm; Names the check or standard they used.
Stakeholder management Core
In the posting: “In this role, you will manage and develop a team of Product Managers and partner closely with Engineering, Design, Data Science, Network Management, Network …” · “Make complex data decisions transparent to operational partners by improving explainability, visibility, and operator control over how provider data is recon…” · “Build alignment among senior leaders and cross-functional stakeholders;”
Show it by: Shows how they aligned people with different goals; Explains how they handled a 'no' from someone senior.
Leadership and mentoring Core
In the posting: “Lead, coach, and develop a team of Product Managers;” · “5+ years of people-management experience, including coaching, performance management, and development of Product Managers.”
Show it by: Describes setting direction or a standard others followed; Names someone they coached and what changed for them.
Adaptability and learning Core
In the posting: “Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule.” · “Ability to set direction amid ambiguity, make principled prioritization decisions, and deliver results across interdependent teams.”
Show it by: Describes learning something new quickly and using it; Shows a change of plan and how they adjusted.
Problem solving Supporting
In the posting: “Drive the modernization and simplification of fragmented workflows, reducing manual intervention, downstream configuration defects, and time required to iden…”
Show it by: Describes a real problem, the options considered and the one chosen; Shows how the cause was found, not just the fix.

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Practice questions

Tell me about yourself. Dedicated step-by-step practice.
If an interviewer asks something improper How to respond to questions about age, family, origin or health.
Built from this posting (8):
Walk me through a piece of work where you used your strongest technical skill. What exactly did you do? From this posting
Tell me about a time you had to explain something complex to someone outside your field. From this posting
Describe a time you worked with another team to deliver something. What was your part? From this posting
Tell me about a task you took from start to finish without anyone asking you to. From this posting
How have you used scheduling in your work? Walk me through one real example. From this posting
Tell me about a problem you solved using onboarding. From this posting
Tell me about a time you helped someone on your team get better at their work. From this posting
Tell me about a difficult problem you solved at work. How did you find the cause? From this posting
This posting reads as Product management: its questions come first.
Tell me about a product decision you made based on what users told you. Product management
You have ten feature requests and capacity for three. How do you choose? Product management
Describe a time you had to say no to a senior stakeholder. Product management
How do you decide whether a feature you launched worked? Product management
Tell me about a launch that involved several teams. What was your role? Product management
A key feature is late and the launch date is fixed. What do you do? Product management
How do you write requirements so that engineers and designers build the right thing? Product management
Tell me about a product failure you were responsible for. Product management
Two managers ask you to book the same room at the same time. What do you do?
Describe a time you handled an upset customer or colleague.
Tell me about a time you had several deadlines at once. How did you decide what to do first?
Give an example of a mistake you caught before it caused a problem.
Tell me about a time you taught someone how to do something.
Describe a time you took the lead without being asked.
Tell me about a time you had to explain something complicated in simple terms.
Describe a process you improved.
Do you have any questions for us?
Why do you want to work here?
Why is there a gap in your employment? Difficult question
Why did you leave your last job? Difficult question
Why are you changing careers? Difficult question
What is your greatest weakness? Difficult question
What are your salary expectations? Difficult question
You seem overqualified for this role. Why do you want it? Difficult question
Improper-question practice: How old are you? / Do you have children? / Where are you from originally?
A customer is angry about a delay you did not cause. What do you do?
How do you keep track of many open customer requests?
Tell me about a time you could not give a customer what they wanted.
You find that the inventory count does not match the system. What do you do?
Tell me about a time a shipment or delivery went wrong.
How do you make sure safety rules are followed on a busy shift?
How have you used spreadsheets in your work?
Tell me about a time you had to enter or check a lot of data accurately.
Tell me about a sale or agreement you are proud of.
A prospect says your price is too high. How do you respond?
How do you keep your pipeline organised?
Tell me about a technical problem you solved on your own.
You find a bug right before a release. What do you do?
Walk me through how you would check whether a report's numbers are right.