Interview Studio

Requirements found

Inventory (must) Excel Tableau Supervising Compliance Training Scheduling (must)

What this posting asks for

Level: Senior — The posting asks for 5+ years of experience.

Main responsibilities

• Lead day-to-day work direction for ICQA Cycle Counters and Specialist I associates, including task assignment, productivity monitoring, and coaching
• develop and implement corrective action plans
• Analyze operational trends and build reporting tools using advanced Excel capabilities and tableau capabilities
• Plan physical inventory events including planning, execution, and reconciliation
• Improve inventory-related processes and collaborate with department leaders to enhance KPI performance
• Ensure safety, food-safety, and compliance standards are upheld at all times
• Communicate performance results and systemic issues to leadership with clear documentation and recommendations

Competencies an interviewer will look for

• Problem solving Core
  In the posting: “The ICQA Specialist II will be responsible for overall inventory accuracy and managing shrinkage , including investigating customer complaint cases related t…” · “Conduct advanced inventory discrepancy research and root cause analysis;” · “Strong investigative and analytical skills with the ability to interpret complex data”
  Show it by: Describes a real problem, the options considered and the one chosen; Shows how the cause was found, not just the fix.
• Leadership and mentoring Core
  In the posting: “Lead day-to-day work direction for ICQA Cycle Counters and Specialist I associates, including task assignment, productivity monitoring, and coaching” · “Supervise execution of cycle counts, bin audits, and quality checks to ensure operational accuracy and compliance” · “Communicate performance results and systemic issues to leadership with clear documentation and recommendations”
  Show it by: Describes setting direction or a standard others followed; Names someone they coached and what changed for them.
• Planning and organisation Core
  In the posting: “Plan physical inventory events including planning, execution, and reconciliation” · “Proven ability to work effectively under pressure, handle multiple priorities, and meet deadlines in a fast-paced environment” · “Ability to work shift schedules , including nights, weekends and holidays as business needs”
  Show it by: Shows how priorities were set when everything was urgent; Mentions deadlines met and how.
• Data and analysis Core
  In the posting: “Conduct advanced inventory discrepancy research and root cause analysis;” · “Analyze operational trends and build reporting tools using advanced Excel capabilities and tableau capabilities” · “Facilitate training for warehouse associates on operational SOPs to improve inventory related metrics”
  Show it by: Uses a number to describe the situation or the result; Explains what the data showed and what was done with it.
• Attention to detail and quality Core
  In the posting: “The ICQA Specialist II will be responsible for overall inventory accuracy and managing shrinkage , including investigating customer complaint cases related t…” · “Supervise execution of cycle counts, bin audits, and quality checks to ensure operational accuracy and compliance” · “Ensure safety, food-safety, and compliance standards are upheld at all times”
  Show it by: Gives an example of an error caught before it caused harm; Names the check or standard they used.
• Communication Core
  In the posting: “Communicate performance results and systemic issues to leadership with clear documentation and recommendations” · “Excellent verbal and written communication skills”
  Show it by: Adapts the message to the listener; Gives an example of explaining something clearly in writing or speech.
• Technical skill Supporting
  In the posting: “Analyze operational trends and build reporting tools using advanced Excel capabilities and tableau capabilities”
  Show it by: Names the tools, languages or systems used and how; Explains a technical choice and its trade-off.
• Teamwork and collaboration Supporting
  In the posting: “Improve inventory-related processes and collaborate with department leaders to enhance KPI performance”
  Show it by: Says what they did inside a team, not only what 'we' did; Shows how a disagreement was handled.
• Customer focus Supporting
  In the posting: “The ICQA Specialist II will be responsible for overall inventory accuracy and managing shrinkage , including investigating customer complaint cases related t…”
  Show it by: Puts the customer's need in their own words; Shows a result for the customer, not only for the company.
• Adaptability and learning Supporting
  In the posting: “Must demonstrate reliability, adaptability, and resilience in high-volume operational settings”
  Show it by: Describes learning something new quickly and using it; Shows a change of plan and how they adjusted.

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