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Requirements found
Figma (must) Marketing (must) Compliance (must) Sales (nice) Onboarding (must)
What this posting asks for
Level: Senior — The posting asks for 7+ years of experience.
Main responsibilities
- Scope and run focused research in quick sprints, using sound methods to answer the questions most likely to change a product decision
- Turn findings into specific recommendations a designer or PM can act on, working through tradeoffs and helping the team put them into practice
- Present product recommendations to cross-functional teams and senior leadership, telling the story behind the data, not just reporting insights
- Rotate across product areas and teams as needed, building credibility and relationships quickly without being embedded long-term
- Contribute beyond research studies by using our products, joining design reviews, and helping teams recognize when they have enough information to act
- Bring clarity to ambiguous problems, challenge assumptions, and adjust the scope or approach as you learn
- Experiment with tools, templates, and workflows to make research faster and sharper
- We'd love to hear from you if you have:
- 7+ years of experience in research at high-growth product organizations, UX/design agencies, or strategic consultancies focused on digital experiences
- Proficiency in mixed methods research, including qualitative approaches such as interviews and quantitative approaches such as surveys and data analysis
Competencies an interviewer will look for
- Technical skill Core
In the posting: “Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI.” · “Familiarity with researching design tools, developer tools, creative software, or other products people use to build things” · “A background in product design, product management, or engineering”
Show it by: Names the tools, languages or systems used and how; Explains a technical choice and its trade-off. - Communication Core
In the posting: “Beyond individual studies, you bring a clear point of view on what to build or change, tailor your communication to your audience, and are willing to challen…” · “Strong product judgment, with examples of specific recommendations you made and how they shaped the product, backed by strong communication and storytelling …” · “Ensuring all written communication be compatible with screen readers”
Show it by: Adapts the message to the listener; Gives an example of explaining something clearly in writing or speech. - Planning and organisation Core
In the posting: “7+ years of experience in research at high-growth product organizations, UX/design agencies, or strategic consultancies focused on digital experiences” · “A scrappy, flexible approach, adapting to changing priorities and tight timelines while maintaining sound research methods, including active use of AI tools …” · “parental leave and reproductive or family planning support;”
Show it by: Shows how priorities were set when everything was urgent; Mentions deadlines met and how. - Data and analysis Core
In the posting: “You bring strong opinions about what makes a great experience, grounded in the needs of the people using it, spot connections across product areas, and combi…” · “Present product recommendations to cross-functional teams and senior leadership, telling the story behind the data, not just reporting insights” · “Proficiency in mixed methods research, including qualitative approaches such as interviews and quantitative approaches such as surveys and data analysis”
Show it by: Uses a number to describe the situation or the result; Explains what the data showed and what was done with it. - Adaptability and learning Core
In the posting: “You'll rotate across product areas, ramp up quickly, and build relationships as you go, energized by unfamiliar products and ambiguous problems and ready to …” · “You bring strong opinions about what makes a great experience, grounded in the needs of the people using it, spot connections across product areas, and combi…” · “Bring clarity to ambiguous problems, challenge assumptions, and adjust the scope or approach as you learn”
Show it by: Describes learning something new quickly and using it; Shows a change of plan and how they adjusted. - Teamwork and collaboration Core
In the posting: “If you're excited to shape the future of design and collaboration, join us!” · “Present product recommendations to cross-functional teams and senior leadership, telling the story behind the data, not just reporting insights”
Show it by: Says what they did inside a team, not only what 'we' did; Shows how a disagreement was handled. - Attention to detail and quality Core
In the posting: “A scrappy, flexible approach, adapting to changing priorities and tight timelines while maintaining sound research methods, including active use of AI tools …” · “Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements o…”
Show it by: Gives an example of an error caught before it caused harm; Names the check or standard they used. - Leadership and mentoring Supporting
In the posting: “Present product recommendations to cross-functional teams and senior leadership, telling the story behind the data, not just reporting insights”
Show it by: Describes setting direction or a standard others followed; Names someone they coached and what changed for them. - Stakeholder management Supporting
In the posting: “Strong product judgment, with examples of specific recommendations you made and how they shaped the product, backed by strong communication and storytelling …”
Show it by: Shows how they aligned people with different goals; Explains how they handled a 'no' from someone senior.
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Read the interview answer library
Strong sample answers to every practice question below, with why they work and the mistakes that cost points. Nothing to type.
Interview journey 25 questions in groups of 5, a new random order each time, then the HR Perspective analysis; no account needed.
HR Perspective question bank Browse 53 prompts with topic filters, answer criteria and follow-up practice.
Practice questions
- Tell me about yourself. Dedicated step-by-step practice.
- If an interviewer asks something improper How to respond to questions about age, family, origin or health.
- Built from this posting (8):
- Walk me through a piece of work where you used your strongest technical skill. What exactly did you do? From this posting
- Tell me about a time you had to explain something complex to someone outside your field. From this posting
- You have three urgent tasks due today and time to finish only two. How do you decide? From this posting
- Tell me about a time you used data or numbers to make a decision. From this posting
- How have you used figma in your work? Walk me through one real example. From this posting
- Tell me about a problem you solved using marketing. From this posting
- Tell me about a time you helped someone on your team get better at their work. From this posting
- Tell me about a time you had to get agreement from people who wanted different things. From this posting
- This posting reads as Software engineering: its questions come first.
- Tell me about the hardest bug you have tracked down. How did you find the cause? Software engineering
- Describe a technical design decision you made and the trade-off behind it. Software engineering
- Tell me about a time you disagreed with a teammate in a code review. Software engineering
- Production is down and you are the first engineer to notice. What do you do in the first 30 minutes? Software engineering
- How do you decide what to test before you ship a change? Software engineering
- Walk me through a feature you built from start to finish. What tools and languages did you use? Software engineering
- Tell me about a time you helped a less experienced engineer get unstuck. Software engineering
- Your estimate for a feature turns out to be badly wrong halfway through. What do you do? Software engineering
- Tell me about a sale or agreement you are proud of.
- Describe a time you handled an upset customer or colleague.
- Tell me about a time you had several deadlines at once. How did you decide what to do first?
- Give an example of a mistake you caught before it caused a problem.
- Tell me about a time you taught someone how to do something.
- Describe a time you took the lead without being asked.
- Tell me about a time you had to explain something complicated in simple terms.
- Describe a process you improved.
- Do you have any questions for us?
- Why do you want to work here?
- Why is there a gap in your employment? Difficult question
- Why did you leave your last job? Difficult question
- Why are you changing careers? Difficult question
- What is your greatest weakness? Difficult question
- What are your salary expectations? Difficult question
- You seem overqualified for this role. Why do you want it? Difficult question
- Improper-question practice: How old are you? / Do you have children? / Where are you from originally?
- A customer is angry about a delay you did not cause. What do you do?
- How do you keep track of many open customer requests?
- Tell me about a time you could not give a customer what they wanted.
- You find that the inventory count does not match the system. What do you do?
- Tell me about a time a shipment or delivery went wrong.
- How do you make sure safety rules are followed on a busy shift?
- Two managers ask you to book the same room at the same time. What do you do?
- How have you used spreadsheets in your work?
- Tell me about a time you had to enter or check a lot of data accurately.
- A prospect says your price is too high. How do you respond?
- How do you keep your pipeline organised?
- Tell me about a technical problem you solved on your own.
- You find a bug right before a release. What do you do?
- Walk me through how you would check whether a report's numbers are right.

