Interview Studio

Requirements found

Scheduling Training Supervising (must) Google Sheets (must) Data Entry (must) Microsoft Office (must) Spanish (nice)

What this posting asks for

Level: Manager — The title says "Manager".

Main responsibilities

• Respectfully communicate with all co-workers. Ensure effective employee relations with all departments in the facility.
• Provide employee instructions to provide advice on how to properly perform their task (QA checks, cleaning equipment, expectations, etc.).
• Respectfully support and follow direction from all managers about line product integrity
• Work towards continuous improvement in all areas. Ensure all actions better the business of HelloFresh and do not break any company policies.
• Maintaining accurate documentation regarding GMPs, HACCP, processing analysis and environmental monitoring
• Coach QA & Sanitation employees to follow company policies and procedures
• Train new employees on standard operating procedures
• Performs duties of workers supervised, as needed
• Ensure that the daily workload is equally distributed based priority and ability
• Reports defective materials or questionable conditions QA Manager

Competencies an interviewer will look for

• Communication Core
  In the posting: “Respectfully communicate with all co-workers.” · “Maintaining accurate documentation regarding GMPs, HACCP, processing analysis and environmental monitoring” · “Communications: expresses ideas and thoughts clearly and with tact and diplomacy.”
  Show it by: Adapts the message to the listener; Gives an example of explaining something clearly in writing or speech.
• Leadership and mentoring Core
  In the posting: “Coach QA & Sanitation employees to follow company policies and procedures” · “Performs duties of workers supervised, as needed” · “Completes tasks as directed with minimum supervision”
  Show it by: Describes setting direction or a standard others followed; Names someone they coached and what changed for them.
• Planning and organisation Core
  In the posting: “Schedule: Thursday through Sunday, 6:30 PM–5:30 AM” · “The FSQA Supervisor’s performance is evaluated by their leadership of the QA employees, productivity and prioritization of their designated team, quality/qua…” · “Time Management: maintaining momentum and keeping employees on task to meet goals and deadlines”
  Show it by: Shows how priorities were set when everything was urgent; Mentions deadlines met and how.
• Data and analysis Core
  In the posting: “Maintaining accurate documentation regarding GMPs, HACCP, processing analysis and environmental monitoring” · “Occasionally required to inspect products or surfaces using tools such as thermometer, gas analyzers, food scales, gas analyzer, etc., as needed” · “must be able to use a computer and type/data entry using computer programs (Microsoft Office, Google Sheets)”
  Show it by: Uses a number to describe the situation or the result; Explains what the data showed and what was done with it.
• Attention to detail and quality Core
  In the posting: “Quality Area Manager” · “The Quality Area Manager will lead our QA and Sanitation teams to ensure Good Manufacturing Practices (GMPs) and sanitation meet our high-quality standards t…” · “Maintaining accurate documentation regarding GMPs, HACCP, processing analysis and environmental monitoring”
  Show it by: Gives an example of an error caught before it caused harm; Names the check or standard they used.
• Technical skill Core
  In the posting: “Provide employee instructions to provide advice on how to properly perform their task (QA checks, cleaning equipment, expectations, etc.).” · “Expected to successfully obtain certification as a power material handling equipment operator”
  Show it by: Names the tools, languages or systems used and how; Explains a technical choice and its trade-off.
• Problem solving Supporting
  In the posting: “This position provides guidance to employees by coordinating work and resolving problems.”
  Show it by: Describes a real problem, the options considered and the one chosen; Shows how the cause was found, not just the fix.
• Customer focus Supporting
  In the posting: “The Quality Area Manager will lead our QA and Sanitation teams to ensure Good Manufacturing Practices (GMPs) and sanitation meet our high-quality standards t…”
  Show it by: Puts the customer's need in their own words; Shows a result for the customer, not only for the company.
• Adaptability and learning Supporting
  In the posting: “Sometimes able to work flexible days.”
  Show it by: Describes learning something new quickly and using it; Shows a change of plan and how they adjusted.

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