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Requirements found
Project Management (must) Excel (must) Google Sheets (must) Javascript (must)
What this posting asks for
Level: Mid level — The posting asks for 2+ years of experience.
Main responsibilities
- Own high priority project work as necessary.
- Support 3rd party vendors with tools and guidance to coordinate delivery between sites and customers
- Develop models and methodologies to monitor success of multiple facets of the business (facility capacity, machinery usage, labor, production, etc.)
- Help team to structure project work and deliver clear, data-driven recommendations
- Drive project work from strategy to project recommendation and partner with CI team for implementation with the fulfillment teams.
- Develop V1.0 of tools and reporting to support efficiency and quality improvements at the plants
- Partner with operations technology team as business lead in the development of technology-driven applications to implement in the plants
Competencies an interviewer will look for
- Technical skill Core
In the posting: “Develop models and methodologies to monitor success of multiple facets of the business (facility capacity, machinery usage, labor, production, etc.)” · “Completion of a four-year degree program in a related field: Science, Technology, Engineering, and Math Preferred” · “strong capabilities in Excel, Google Sheets and Google Scripts.”
Show it by: Names the tools, languages or systems used and how; Explains a technical choice and its trade-off. - Teamwork and collaboration Core
In the posting: “Sometimes referred to as Home Chef’s operations “SWAT” team, the Ops Ex team works on cross-functional initiatives that help to define the future state of th…” · “Drive project work from strategy to project recommendation and partner with CI team for implementation with the fulfillment teams.” · “Collaboration with operations technology team”
Show it by: Says what they did inside a team, not only what 'we' did; Shows how a disagreement was handled. - Customer focus Core
In the posting: “Support 3rd party vendors with tools and guidance to coordinate delivery between sites and customers” · “Excellent communication skills, with experience creating buy in with a range of stakeholders such as hourly employees, customers, suppliers, and executives” · “Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!”
Show it by: Puts the customer's need in their own words; Shows a result for the customer, not only for the company. - Planning and organisation Core
In the posting: “Sometimes referred to as Home Chef’s operations “SWAT” team, the Ops Ex team works on cross-functional initiatives that help to define the future state of th…” · “The Ops Ex team is a key partner to the fulfillment team, creating and maintaining technologically-driven tools to enable more efficient processes, and servi…” · “The Analyst Is responsible for supporting the priorities and expectations of the team, delivering strategic recommendations, and acting as a key subject matt…”
Show it by: Shows how priorities were set when everything was urgent; Mentions deadlines met and how. - Data and analysis Core
In the posting: “The Operations Excellence Analyst helps lead the strategy function, and the ‘digital SWAT’ function, which runs KPI reporting, demand forecasting, procuremen…” · “The Analyst Is responsible for supporting the priorities and expectations of the team, delivering strategic recommendations, and acting as a key subject matt…” · “Includes analysis, project management, and strategic recommendations”
Show it by: Uses a number to describe the situation or the result; Explains what the data showed and what was done with it. - Adaptability and learning Core
In the posting: “Skilled at dealing with ambiguity and working in a fast-paced environment” · “Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses” · “We approach ambiguous problems, prepared to dive in, get curious, and learn more.”
Show it by: Describes learning something new quickly and using it; Shows a change of plan and how they adjusted. - Stakeholder management Core
In the posting: “The team prides themselves on being great problem solvers and thought partners.” · “Support 3rd party vendors with tools and guidance to coordinate delivery between sites and customers” · “Excellent communication skills, with experience creating buy in with a range of stakeholders such as hourly employees, customers, suppliers, and executives”
Show it by: Shows how they aligned people with different goals; Explains how they handled a 'no' from someone senior. - Ownership and accountability Core
In the posting: “Drive project work from strategy to project recommendation and partner with CI team for implementation with the fulfillment teams.” · “We take ownership.”
Show it by: Takes a task from start to finish without being chased; Owns a mistake and what was changed after it. - Attention to detail and quality Core
In the posting: “Develop V1.0 of tools and reporting to support efficiency and quality improvements at the plants” · “Ability to understand the big picture as well as exceptional attention to detail”
Show it by: Gives an example of an error caught before it caused harm; Names the check or standard they used. - Communication Supporting
In the posting: “Excellent communication skills, with experience creating buy in with a range of stakeholders such as hourly employees, customers, suppliers, and executives”
Show it by: Adapts the message to the listener; Gives an example of explaining something clearly in writing or speech.
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Read the interview answer library
Strong sample answers to every practice question below, with why they work and the mistakes that cost points. Nothing to type.
Interview journey 25 questions in groups of 5, a new random order each time, then the HR Perspective analysis; no account needed.
HR Perspective question bank Browse 53 prompts with topic filters, answer criteria and follow-up practice.
Practice questions
- Tell me about yourself. Dedicated step-by-step practice.
- If an interviewer asks something improper How to respond to questions about age, family, origin or health.
- Built from this posting (7):
- Walk me through a piece of work where you used your strongest technical skill. What exactly did you do? From this posting
- Describe a time you worked with another team to deliver something. What was your part? From this posting
- Describe a time you went out of your way to solve a customer's problem. From this posting
- You have three urgent tasks due today and time to finish only two. How do you decide? From this posting
- How have you used project management in your work? Walk me through one real example. From this posting
- Tell me about a problem you solved using excel. From this posting
- Tell me about a time you had to explain something complex to someone outside your field. From this posting
- This posting reads as Data analysis: its questions come first.
- How do you check that a query or spreadsheet you built gives the right answer? Data analysis
- Tell me about an analysis that changed a decision. Data analysis
- Describe a time you found that the data you were given was wrong. Data analysis
- A manager asks you for 'the numbers' by tomorrow with no further detail. What do you do? Data analysis
- What makes a dashboard useful, and how have you built one? Data analysis
- Tell me about a time you explained a statistical result to people without a data background. Data analysis
- Sales dropped 15% last month. How would you find out why? Data analysis
- Describe a new tool or technique you learned to finish a piece of work. Data analysis
- How have you used spreadsheets in your work?
- Describe a time you handled an upset customer or colleague.
- Tell me about a time you had several deadlines at once. How did you decide what to do first?
- Give an example of a mistake you caught before it caused a problem.
- Tell me about a time you taught someone how to do something.
- Describe a time you took the lead without being asked.
- Tell me about a time you had to explain something complicated in simple terms.
- Describe a process you improved.
- Do you have any questions for us?
- Why do you want to work here?
- Why is there a gap in your employment? Difficult question
- Why did you leave your last job? Difficult question
- Why are you changing careers? Difficult question
- What is your greatest weakness? Difficult question
- What are your salary expectations? Difficult question
- You seem overqualified for this role. Why do you want it? Difficult question
- Improper-question practice: How old are you? / Do you have children? / Where are you from originally?
- A customer is angry about a delay you did not cause. What do you do?
- How do you keep track of many open customer requests?
- Tell me about a time you could not give a customer what they wanted.
- You find that the inventory count does not match the system. What do you do?
- Tell me about a time a shipment or delivery went wrong.
- How do you make sure safety rules are followed on a busy shift?
- Two managers ask you to book the same room at the same time. What do you do?
- Tell me about a time you had to enter or check a lot of data accurately.
- Tell me about a sale or agreement you are proud of.
- A prospect says your price is too high. How do you respond?
- How do you keep your pipeline organised?
- Tell me about a technical problem you solved on your own.
- You find a bug right before a release. What do you do?
- Walk me through how you would check whether a report's numbers are right.

