Interview Studio

Requirements found

Project Management Marketing (must) Onboarding Recruiting Compliance

What this posting asks for

Level: Mid level — The posting asks for 3+ years of experience.

Main responsibilities

• Launch new Via services, taking ownership of the People Operations workstreams required to ensure new operations are staffed, supported, and ready to begin s…
• Manage comprehensive People Operations launch project plans across multiple concurrent deployments, including key milestones, dependencies, risks, and timelines
• Coordinate critical workforce readiness activities — hiring and onboarding, payroll and benefits implementation, HR systems, employee documentation, policies…
• Serve as a key People Operations partner to local operational leaders and employees throughout the launch process, identifying and resolving complex or time-…
• Provide guidance following service launch to help stabilize new operations, address workforce and operational challenges, and support the transition into ste…
• Identify opportunities to improve and standardize Via’s launch processes, developing scalable tools, processes, and best practices that can be applied across…

Competencies an interviewer will look for

• Teamwork and collaboration Core
  In the posting: “This is a fast-paced, highly cross-functional role that combines project management, problem-solving, and operational execution.” · “Coordinate critical workforce readiness activities — hiring and onboarding, payroll and benefits implementation, HR systems, employee documentation, policies…” · “An excellent communicator who builds strong relationships across employees, operational leaders, cross-functional partners, and senior stakeholders”
  Show it by: Says what they did inside a team, not only what 'we' did; Shows how a disagreement was handled.
• Ownership and accountability Core
  In the posting: “As a People Operations Launch Specialist , you will help launch new Via deployments and take ownership of the People Operations work required to ensure our t…” · “Launch new Via services, taking ownership of the People Operations workstreams required to ensure new operations are staffed, supported, and ready to begin s…” · “Effective at managing multiple complex, time-sensitive projects at once — taking ownership, working independently, and driving stakeholders toward deadlines”
  Show it by: Takes a task from start to finish without being chased; Owns a mistake and what was changed after it.
• Planning and organisation Core
  In the posting: “This is a fast-paced, highly cross-functional role that combines project management, problem-solving, and operational execution.” · “Effective at managing multiple complex, time-sensitive projects at once — taking ownership, working independently, and driving stakeholders toward deadlines” · “Highly organized and meticulous, with exceptional attention to detail and follow-through, and an eye for risks and dependencies before they become problems”
  Show it by: Shows how priorities were set when everything was urgent; Mentions deadlines met and how.
• Attention to detail and quality Core
  In the posting: “Launch new Via services, taking ownership of the People Operations workstreams required to ensure new operations are staffed, supported, and ready to begin s…” · “Coordinate critical workforce readiness activities — hiring and onboarding, payroll and benefits implementation, HR systems, employee documentation, policies…” · “Highly organized and meticulous, with exceptional attention to detail and follow-through, and an eye for risks and dependencies before they become problems”
  Show it by: Gives an example of an error caught before it caused harm; Names the check or standard they used.
• Stakeholder management Core
  In the posting: “With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.” · “Effective at managing multiple complex, time-sensitive projects at once — taking ownership, working independently, and driving stakeholders toward deadlines” · “An excellent communicator who builds strong relationships across employees, operational leaders, cross-functional partners, and senior stakeholders”
  Show it by: Shows how they aligned people with different goals; Explains how they handled a 'no' from someone senior.
• Problem solving Core
  In the posting: “This is a fast-paced, highly cross-functional role that combines project management, problem-solving, and operational execution.” · “Serve as a key People Operations partner to local operational leaders and employees throughout the launch process, identifying and resolving complex or time-…”
  Show it by: Describes a real problem, the options considered and the one chosen; Shows how the cause was found, not just the fix.
• Communication Core
  In the posting: “Coordinate critical workforce readiness activities — hiring and onboarding, payroll and benefits implementation, HR systems, employee documentation, policies…” · “An excellent communicator who builds strong relationships across employees, operational leaders, cross-functional partners, and senior stakeholders”
  Show it by: Adapts the message to the listener; Gives an example of explaining something clearly in writing or speech.
• Adaptability and learning Core
  In the posting: “A strong problem solver who is comfortable in ambiguity and builds creative, practical solutions where no playbook exists” · “Adaptable and entrepreneurial, moving easily between strategic planning and the details required to keep a launch on track, while continuously improving proc…”
  Show it by: Describes learning something new quickly and using it; Shows a change of plan and how they adjusted.
• Data and analysis Supporting
  In the posting: “Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data…”
  Show it by: Uses a number to describe the situation or the result; Explains what the data showed and what was done with it.

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