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Requirements found

Sales Scheduling Training Marketing Recruiting (must)

What this posting asks for

Level: Manager — The title says "Manager".

Main responsibilities

• Own end-to-end delivery of complex, enterprise-scale programs for Strategic and Global customers, driving execution from planning through deployment, accepta…
• Lead multiple high-impact programs simultaneously, maintaining disciplined control over scope, timeline, dependencies, and risk in dynamic environments.
• Partner closely with Product and Engineering to translate customer and regulatory requirements into executable delivery plans, making informed tradeoffs when…
• Serve as a trusted program lead for customers and internal stakeholders—bringing clarity, confidence, and calm leadership in high-stakes situations.
• Drive alignment across Sales, PSO, Engineering, Product, and external partners, ensuring teams are focused on the work that matters most.
• Lead program-level change management, adapting plans as requirements evolve while maintaining momentum and accountability.
• Communicate complex technical and operational topics with precision—tailoring messaging for executive, technical, and frontline audiences.
• Contribute to a team-first culture by mentoring peers, sharing lessons learned, and raising the bar for program execution across the organization.
• Operate with ownership and sound judgment, bringing clarity and calm to ambiguous, high-pressure situations.

Competencies an interviewer will look for

• Technical skill Core
  In the posting: “We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software.” · “You’ll own programs end-to-end—partnering with customers, product, engineering, and delivery teams to translate complex requirements into clear plans and suc…” · “Partner closely with Product and Engineering to translate customer and regulatory requirements into executable delivery plans, making informed tradeoffs when…”
  Show it by: Names the tools, languages or systems used and how; Explains a technical choice and its trade-off.
• Communication Core
  In the posting: “Communicate complex technical and operational topics with precision—tailoring messaging for executive, technical, and frontline audiences.” · “Excellent communication skills, with the ability to translate complex technical concepts for executive, technical, and customer audiences.” · “Builds trust with customers and cross-functional partners through clear communication, proactive risk management, and consistent execution.”
  Show it by: Adapts the message to the listener; Gives an example of explaining something clearly in writing or speech.
• Ownership and accountability Core
  In the posting: “Here, you’ll take ownership and drive real change.” · “You’ll own programs end-to-end—partnering with customers, product, engineering, and delivery teams to translate complex requirements into clear plans and suc…” · “Success in this role comes from a strong sense of ownership, disciplined execution, and a genuine connection to Axon’s mission to protect life.”
  Show it by: Takes a task from start to finish without being chased; Owns a mistake and what was changed after it.
• Customer focus Core
  In the posting: “We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.” · “Travel: 30-50% (domestic) - onsite with Enterprise customers” · “As a Senior Technical Program Manager at Axon, you will lead the delivery of complex, enterprise-scale deployments for our Strategic Enterprise customers tha…”
  Show it by: Puts the customer's need in their own words; Shows a result for the customer, not only for the company.
• Planning and organisation Core
  In the posting: “Life at Axon is fast-paced, challenging and meaningful.” · “This role operates in high-visibility, mission-critical environments where priorities evolve and judgment matters.” · “Own end-to-end delivery of complex, enterprise-scale programs for Strategic and Global customers, driving execution from planning through deployment, accepta…”
  Show it by: Shows how priorities were set when everything was urgent; Mentions deadlines met and how.
• Adaptability and learning Core
  In the posting: “You’ll bring structure to ambiguity, maintain composure under pressure, and drive alignment across diverse stakeholders—balancing customer needs, product cap…” · “Lead program-level change management, adapting plans as requirements evolve while maintaining momentum and accountability.” · “Ability to operate effectively in ambiguous, fast-moving environments, making sound decisions without complete information.”
  Show it by: Describes learning something new quickly and using it; Shows a change of plan and how they adjusted.
• Attention to detail and quality Core
  In the posting: “We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software.” · “Communicate complex technical and operational topics with precision—tailoring messaging for executive, technical, and frontline audiences.” · “Experience identifying and implementing process improvements that improve delivery quality and customer outcomes.”
  Show it by: Gives an example of an error caught before it caused harm; Names the check or standard they used.
• Stakeholder management Core
  In the posting: “You’ll bring structure to ambiguity, maintain composure under pressure, and drive alignment across diverse stakeholders—balancing customer needs, product cap…” · “Serve as a trusted program lead for customers and internal stakeholders—bringing clarity, confidence, and calm leadership in high-stakes situations.” · “Drive alignment across Sales, PSO, Engineering, Product, and external partners, ensuring teams are focused on the work that matters most.”
  Show it by: Shows how they aligned people with different goals; Explains how they handled a 'no' from someone senior.
• Problem solving Core
  In the posting: “If you thrive on solving complex problems at scale and delivering technology that makes a real-world impact, this role is for you.” · “Analytical and problem-solving skills, with a bias toward practical, scalable solutions.”
  Show it by: Describes a real problem, the options considered and the one chosen; Shows how the cause was found, not just the fix.
• Leadership and mentoring Core
  In the posting: “Serve as a trusted program lead for customers and internal stakeholders—bringing clarity, confidence, and calm leadership in high-stakes situations.” · “Contribute to a team-first culture by mentoring peers, sharing lessons learned, and raising the bar for program execution across the organization.”
  Show it by: Describes setting direction or a standard others followed; Names someone they coached and what changed for them.
• Teamwork and collaboration Supporting
  In the posting: “Builds trust with customers and cross-functional partners through clear communication, proactive risk management, and consistent execution.”
  Show it by: Says what they did inside a team, not only what 'we' did; Shows how a disagreement was handled.

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