Interview Studio

Requirements found

Agile Sales (must) Marketing Tableau Salesforce Training (must) Recruiting

What this posting asks for

Level: Manager — The title says "Manager".

Main responsibilities

• We are looking for a Senior Manager of AMS Deal Desk to join our team. This is a hybrid or remote role, reporting to the Director of Deal Desk in the WW GTM …
• What you’ll do (Role Expectations)
• Partner directly with Sales and Sales Leadership to structure non-standard, high-value, complex, and profitable deals.
• Uphold pricing policies, revenue recognition standards, and corporate governance best practices.
• Collaborate cross-functionally across Sales, Legal, Finance, Product, and Operations to eliminate operational bottlenecks and obtain complete deal approvals.
• Develop and enhance team playbooks while continuously driving process optimization and reducing operational friction to support growth and scale
• Lead, mentor, and empower a high-performing team of Deal Managers to establish subject-matter expertise on premier opportunities and ensure successful execution

Competencies an interviewer will look for

• Problem solving Core
  In the posting: “We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the …” · “You are a problem-solver who seeks out challenges and is energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.” · “Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment probl…”
  Show it by: Describes a real problem, the options considered and the one chosen; Shows how the cause was found, not just the fix.
• Teamwork and collaboration Core
  In the posting: “We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with…” · “Collaborate cross-functionally across Sales, Legal, Finance, Product, and Operations to eliminate operational bottlenecks and obtain complete deal approvals.” · “You are a high-trust collaborator who is ambitious for the team, embraces a challenge culture through ongoing feedback, and knows that candor delivered with …”
  Show it by: Says what they did inside a team, not only what 'we' did; Shows how a disagreement was handled.
• Leadership and mentoring Core
  In the posting: “As a Senior Manager of Deal Desk, you will be an essential part of the operations team, guiding Sales and Sales Leadership on the execution of high-value, co…” · “Partner directly with Sales and Sales Leadership to structure non-standard, high-value, complex, and profitable deals.” · “Lead, mentor, and empower a high-performing team of Deal Managers to establish subject-matter expertise on premier opportunities and ensure successful execution”
  Show it by: Describes setting direction or a standard others followed; Names someone they coached and what changed for them.
• Customer focus Core
  In the posting: “Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure.” · “The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applicati…” · “Driven by deep customer obsession, we are committed to the mission, outcome, and to each other.”
  Show it by: Puts the customer's need in their own words; Shows a result for the customer, not only for the company.
• Data and analysis Core
  In the posting: “The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applicati…” · “Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in…” · “This is a hybrid or remote role, reporting to the Director of Deal Desk in the WW GTM Operations department.”
  Show it by: Uses a number to describe the situation or the result; Explains what the data showed and what was done with it.
• Attention to detail and quality Core
  In the posting: “Partner directly with Sales and Sales Leadership to structure non-standard, high-value, complex, and profitable deals.” · “Uphold pricing policies, revenue recognition standards, and corporate governance best practices.” · “You operate with urgency, maintaining a relentless focus on execution and delivering high-impact results quickly without sacrificing quality to win for the c…”
  Show it by: Gives an example of an error caught before it caused harm; Names the check or standard they used.
• Planning and organisation Core
  In the posting: “Ability to thrive and adapt creatively and successfully to constant change in a fast-paced and team-oriented sales environment” · “Experience scaling a Deal Desk organization”
  Show it by: Shows how priorities were set when everything was urgent; Mentions deadlines met and how.
• Adaptability and learning Core
  In the posting: “Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment probl…” · “Ability to thrive and adapt creatively and successfully to constant change in a fast-paced and team-oriented sales environment”
  Show it by: Describes learning something new quickly and using it; Shows a change of plan and how they adjusted.
• Technical skill Supporting
  In the posting: “Demonstrate strong AI fluency by leveraging coding assistants, LLMs, and Generative AI tools to accelerate troubleshooting, solution design, automation, and …”
  Show it by: Names the tools, languages or systems used and how; Explains a technical choice and its trade-off.
• Communication Supporting
  In the posting: “Effective communication skills with the ability to breakdown complex deal structures into a digestible format”
  Show it by: Adapts the message to the listener; Gives an example of explaining something clearly in writing or speech.
• Ownership and accountability Supporting
  In the posting: “We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with…”
  Show it by: Takes a task from start to finish without being chased; Owns a mistake and what was changed after it.

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