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What this posting asks for

Level: Mid level — The posting asks for 3 years of experience.

Main responsibilities

• Drive technical issues to closure by working with internal and field engineers to build customer test environments, identify and track root cause to resolve …

Competencies an interviewer will look for

• Technical skill Core
  In the posting: “The Rubrik Engineering team is comprised of people who produce extraordinary results.” · “As part of the Rubrik Engineering team, you will work closely with product managers, designers, and other engineers to define the next generation of products…” · “Will investigate, triage, and debug hardware/system level issues down to component – hard drive, Network, Platform components and to the firmware level.”
  Show it by: Names the tools, languages or systems used and how; Explains a technical choice and its trade-off.
• Customer focus Core
  In the posting: “Drive technical issues to closure by working with internal and field engineers to build customer test environments, identify and track root cause to resolve …” · “1 year of experience validating firmware, software deliverables of customer products and reporting bugs, as well as testing on various server firmware and dr…” · “Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driv…”
  Show it by: Puts the customer's need in their own words; Shows a result for the customer, not only for the company.
• Planning and organisation Core
  In the posting: “1 year of experience planning schedules, drafting SOP’s, and writing up test instructions.” · “(This includes test bed setup and testing and planning and estimating the duration for test phases).” · “Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally.”
  Show it by: Shows how priorities were set when everything was urgent; Mentions deadlines met and how.
• Data and analysis Core
  In the posting: “Will work with Rubrik’s operations team and Server OEMs to develop, support, and sustain Rubrik’s Cloud Data Management appliances.” · “1 year of experience validating firmware, software deliverables of customer products and reporting bugs, as well as testing on various server firmware and dr…” · “Rubrik (NYSE: RBRK) is the Security and AI Operations Company, delivering one platform built at the intersection of data, identity, and AI.”
  Show it by: Uses a number to describe the situation or the result; Explains what the data showed and what was done with it.
• Adaptability and learning Core
  In the posting: “We are looking for individuals who are comfortable with ambiguity and excited by the prospect of a challenge.” · “Qualify Network adapters from Mellanox, Broadcom, and Intel, which can be integrated for sustaining Rubrik appliances.” · “1 year of experience testing x86 server hardware with network adapters of different speeds and different disk controllers.”
  Show it by: Describes learning something new quickly and using it; Shows a change of plan and how they adjusted.
• Attention to detail and quality Core
  In the posting: “1 year of experience testing x86 server hardware with network adapters of different speeds and different disk controllers.” · “(This includes test bed setup and testing and planning and estimating the duration for test phases).” · “1 year of experience validating firmware, software deliverables of customer products and reporting bugs, as well as testing on various server firmware and dr…”
  Show it by: Gives an example of an error caught before it caused harm; Names the check or standard they used.
• Problem solving Core
  In the posting: “Will investigate, triage, and debug hardware/system level issues down to component – hard drive, Network, Platform components and to the firmware level.” · “Drive technical issues to closure by working with internal and field engineers to build customer test environments, identify and track root cause to resolve …”
  Show it by: Describes a real problem, the options considered and the one chosen; Shows how the cause was found, not just the fix.
• Teamwork and collaboration Supporting
  In the posting: “As part of the Rubrik Engineering team, you will work closely with product managers, designers, and other engineers to define the next generation of products…”
  Show it by: Says what they did inside a team, not only what 'we' did; Shows how a disagreement was handled.
• Ownership and accountability Supporting
  In the posting: “We believe in empowering our teams, giving engineers autonomy and responsibility, not just tasks.”
  Show it by: Takes a task from start to finish without being chased; Owns a mistake and what was changed after it.

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