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Requirements found

Quality Assurance Scheduling Compliance Inventory Excel Supply Chain

What this posting asks for

Level: Manager — The title says "Manager".

Main responsibilities

• The Manager of Quality Assurance is responsible for driving product compliance and quality consistency across core QA processes — care label approvals, third…
• What You’ll Do:
• Overseas Inspection & Audit Management (~65%): Review 3rd-party reports (QIMA, Intertek, Baak, etc.). You will release passing shipments, troubleshoot workma…
• Care Label Compliance (~12%): Verify vendor-submitted labels against BOM, PIM, and Tech Packs. You’ll identify discrepancies, request vendor corrections, and…
• Fabric & Garment Testing (~11%): Manage the end-to-end testing process. This includes reviewing overseas fabric reports, processing internal test requests (p…
• Planning & QC Capacity (~2%): Track TOP/Tech sample arrivals and build weekly QC capacity vs. demand charts to ensure the team stays ahead of incoming volume.
• Returns & Escalation Analysis (~4%): Partner with Merch/Production to investigate high-return items. You’ll coordinate inventory pulls, conduct measurement c…
• Special Call-Outs (~2%): Investigate escalated issues from Import Production, coordinate re-audits, and ensure vendors implement corrective actions to close …
• What You’ll Need:
• Experience: 4–6 years in Apparel Quality Control, QA, or Production. Experience must include managing offshore vendor quality through third-party inspection …

Competencies an interviewer will look for

• Problem solving Core
  In the posting: “The Manager of Quality Assurance is responsible for driving product compliance and quality consistency across core QA processes — care label approvals, third…” · “You will release passing shipments, troubleshoot workmanship/measurement issues for failures, and hold shipments missing approved TOP samples.” · “Returns & Escalation Analysis (~4%): Partner with Merch/Production to investigate high-return items.”
  Show it by: Describes a real problem, the options considered and the one chosen; Shows how the cause was found, not just the fix.
• Communication Core
  In the posting: “This is a report-driven role: you are managing quality outcomes mainly through analysis and vendor communication, not physical warehouse inspection.” · “You are the key communication link between overseas vendors, third-party inspection partners, internal QC, and the Production, Tech Services, Fabric, and Mer…” · “This is a report-based function — you are managing quality outcomes through analysis and vendor communication.”
  Show it by: Adapts the message to the listener; Gives an example of explaining something clearly in writing or speech.
• Teamwork and collaboration Core
  In the posting: “Returns & Escalation Analysis (~4%): Partner with Merch/Production to investigate high-return items.” · “A Clear Communicator: You can provide concise, actionable feedback to overseas vendors and internal cross-functional partners.” · “We’re a mission-based company with offices in LA, NYC and London, as well as a global retail team, which means you’ll get to collaborate with people all arou…”
  Show it by: Says what they did inside a team, not only what 'we' did; Shows how a disagreement was handled.
• Planning and organisation Core
  In the posting: “Work Location/ Schedule: Onsite, 5 days - Vernon HQ” · “You’ll also manage the 3-week audit plan and follow up on unscheduled vendor audits.” · “Planning & QC Capacity (~2%): Track TOP/Tech sample arrivals and build weekly QC capacity vs.”
  Show it by: Shows how priorities were set when everything was urgent; Mentions deadlines met and how.
• Data and analysis Core
  In the posting: “This is a report-driven role: you are managing quality outcomes mainly through analysis and vendor communication, not physical warehouse inspection.” · “This is a report-based function — you are managing quality outcomes through analysis and vendor communication.” · “Returns & Escalation Analysis (~4%): Partner with Merch/Production to investigate high-return items.”
  Show it by: Uses a number to describe the situation or the result; Explains what the data showed and what was done with it.
• Attention to detail and quality Core
  In the posting: “The Role: Quality Assurance Manager - Women’s Apparel” · “The Manager of Quality Assurance is responsible for driving product compliance and quality consistency across core QA processes — care label approvals, third…” · “This is a report-driven role: you are managing quality outcomes mainly through analysis and vendor communication, not physical warehouse inspection.”
  Show it by: Gives an example of an error caught before it caused harm; Names the check or standard they used.
• Stakeholder management Core
  In the posting: “This is a report-driven role: you are managing quality outcomes mainly through analysis and vendor communication, not physical warehouse inspection.” · “You are the key communication link between overseas vendors, third-party inspection partners, internal QC, and the Production, Tech Services, Fabric, and Mer…” · “This is a report-based function — you are managing quality outcomes through analysis and vendor communication.”
  Show it by: Shows how they aligned people with different goals; Explains how they handled a 'no' from someone senior.
• Ownership and accountability Core
  In the posting: “Fabric & Garment Testing (~11%): Manage the end-to-end testing process.” · “You make sound judgment calls independently, balancing quality and timelines — and you own those decisions.”
  Show it by: Takes a task from start to finish without being chased; Owns a mistake and what was changed after it.
• Technical skill Supporting
  In the posting: “System Skills: Intermediate Excel proficiency (vlookups, pivot tables).”
  Show it by: Names the tools, languages or systems used and how; Explains a technical choice and its trade-off.

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