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Requirements found
Scheduling Marketing Excel (nice) Power Bi (nice) Salesforce (nice) Sales (nice)
What this posting asks for
Level: Manager — The title says "Manager".
No list of duties was found. Paste the full posting, including its "Responsibilities" or "What you'll do" part.
Competencies an interviewer will look for
- Technical skill Core
In the posting: “Tech Management: Direct tech escalations, manage user access requests, and oversee EDI/API integrations and UAT testing to ensure seamless platform operations.” · “Overseeing EDI/API integrations, UAT testing, and system escalations.” · “Proficient with MS Excel, Power BI, and Salesforce.”
Show it by: Names the tools, languages or systems used and how; Explains a technical choice and its trade-off. - Customer focus Core
In the posting: “This role bridges the gap between high-level account strategy and operational execution—partnering closely with LTL Procurement and mixed TL/LTL operations t…” · “Executive Customer Engagement & Value Delivery” · “Value Proposition Ownership: Ensure program value propositions are consistently communicated, validated, and delivered across all customer touchpoints.”
Show it by: Puts the customer's need in their own words; Shows a result for the customer, not only for the company. - Data and analysis Core
In the posting: “Deep-Dive Analytics: Perform deep-dive program analyses to identify cost, service, and efficiency insights;” · “translate raw data into actionable strategic initiatives (e.g., mode conversions, lane optimization, pooling, and drop trailer strategies).” · “Financial & Margin Management: Review margins, monitor DTO queues, and analyze accessorial trends to eliminate avoidable costs and drive profitability.”
Show it by: Uses a number to describe the situation or the result; Explains what the data showed and what was done with it. - Stakeholder management Core
In the posting: “Network & Strategy Alignment: Drive overarching LTL strategy across procurement and operations, acting as the subject-matter expert to align daily execution …” · “Executive Customer Engagement & Value Delivery” · “Relationship Expansion: Strengthen executive-level relationships, engage new stakeholders, and position the company as an indispensable strategic partner.”
Show it by: Shows how they aligned people with different goals; Explains how they handled a 'no' from someone senior. - Problem solving Core
In the posting: “Network Health Governance: Monitor systemic operational issues (e.g., chronic offender carriers or troubled lanes) to resolve root-cause delays and missed pi…” · “Has managed account margins, tracking accessorials, and resolving systemic operational issues.”
Show it by: Describes a real problem, the options considered and the one chosen; Shows how the cause was found, not just the fix. - Communication Core
In the posting: “Value Proposition Ownership: Ensure program value propositions are consistently communicated, validated, and delivered across all customer touchpoints.” · “Business Reviews (MBR/QBR): Build high-impact presentation materials and lead Monthly and Quarterly Business Reviews to showcase performance, key wins, and f…”
Show it by: Adapts the message to the listener; Gives an example of explaining something clearly in writing or speech. - Ownership and accountability Core
In the posting: “While relying on Operations Account Managers (OAMs) and execution teams for daily freight movement, the SAM remains fully accountable for program outcomes.” · “Value Proposition Ownership: Ensure program value propositions are consistently communicated, validated, and delivered across all customer touchpoints.”
Show it by: Takes a task from start to finish without being chased; Owns a mistake and what was changed after it. - Planning and organisation Core
In the posting: “Schedule: Full Time” · “Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 40…”
Show it by: Shows how priorities were set when everything was urgent; Mentions deadlines met and how. - Attention to detail and quality Core
In the posting: “Tech Management: Direct tech escalations, manage user access requests, and oversee EDI/API integrations and UAT testing to ensure seamless platform operations.” · “Overseeing EDI/API integrations, UAT testing, and system escalations.”
Show it by: Gives an example of an error caught before it caused harm; Names the check or standard they used.
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Read the interview answer library
Strong sample answers to every practice question below, with why they work and the mistakes that cost points. Nothing to type.
Interview journey 25 questions in groups of 5, a new random order each time, then the HR Perspective analysis; no account needed.
HR Perspective question bank Browse 53 prompts with topic filters, answer criteria and follow-up practice.
Practice questions
- Tell me about yourself. Dedicated step-by-step practice.
- If an interviewer asks something improper How to respond to questions about age, family, origin or health.
- Built from this posting (7):
- Walk me through a piece of work where you used your strongest technical skill. What exactly did you do? From this posting
- Describe a time you went out of your way to solve a customer's problem. From this posting
- Tell me about a time you used data or numbers to make a decision. From this posting
- Tell me about a time you had to get agreement from people who wanted different things. From this posting
- How have you used scheduling in your work? Walk me through one real example. From this posting
- Tell me about a problem you solved using marketing. From this posting
- Tell me about a time you helped someone on your team get better at their work. From this posting
- This posting reads as Data analysis: its questions come first.
- How do you check that a query or spreadsheet you built gives the right answer? Data analysis
- Tell me about an analysis that changed a decision. Data analysis
- Describe a time you found that the data you were given was wrong. Data analysis
- A manager asks you for 'the numbers' by tomorrow with no further detail. What do you do? Data analysis
- What makes a dashboard useful, and how have you built one? Data analysis
- Tell me about a time you explained a statistical result to people without a data background. Data analysis
- Sales dropped 15% last month. How would you find out why? Data analysis
- Describe a new tool or technique you learned to finish a piece of work. Data analysis
- Two managers ask you to book the same room at the same time. What do you do?
- How have you used spreadsheets in your work?
- Tell me about a sale or agreement you are proud of.
- How do you keep your pipeline organised?
- Describe a time you handled an upset customer or colleague.
- Tell me about a time you had several deadlines at once. How did you decide what to do first?
- Give an example of a mistake you caught before it caused a problem.
- Tell me about a time you taught someone how to do something.
- Describe a time you took the lead without being asked.
- Tell me about a time you had to explain something complicated in simple terms.
- Describe a process you improved.
- Do you have any questions for us?
- Why do you want to work here?
- Why is there a gap in your employment? Difficult question
- Why did you leave your last job? Difficult question
- Why are you changing careers? Difficult question
- What is your greatest weakness? Difficult question
- What are your salary expectations? Difficult question
- You seem overqualified for this role. Why do you want it? Difficult question
- Improper-question practice: How old are you? / Do you have children? / Where are you from originally?
- A customer is angry about a delay you did not cause. What do you do?
- How do you keep track of many open customer requests?
- Tell me about a time you could not give a customer what they wanted.
- You find that the inventory count does not match the system. What do you do?
- Tell me about a time a shipment or delivery went wrong.
- How do you make sure safety rules are followed on a busy shift?
- Tell me about a time you had to enter or check a lot of data accurately.
- A prospect says your price is too high. How do you respond?
- Tell me about a technical problem you solved on your own.
- You find a bug right before a release. What do you do?
- Walk me through how you would check whether a report's numbers are right.

