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Practising for the listing FSQA Program Compliance Specialist. Its requirements are filled in below. When you have an answer you like, paste it with your CV in Career Mirror to see which of the job's skills it shows.

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FSQA Program Compliance Specialist
Founded in 2013, Home Chef is the leading meal solutions company with both a retail and online presence. Available online at homechef.com and in retail at more than 2,100 Kroger grocery stores, Home Chef is committed to inspiring and enabling more people to cook simple, delicious meals, no matter how busy they are.

In 2023, Home Chef introduced a new brand, Tempo ! Tempo features a rotating selection of ready-to-heat meals delivered directly to your door. These meals are better-for-you versions of familiar favorites, designed to save you time and reduce stress while maintaining a healthy lifestyle. Our Tempo menu includes options that are protein-packed, fiber-rich, calorie and carb conscious, keto-friendly, and dietitian-approved.

Similar to our recipes, we recognize that variety is the spice of life, and therefore, our employees also bring their uniqueness and color to our fantastic team. We’re eager to work with humble team players and pragmatic next-level thinkers to innovate on Home Chef’s offerings.

The FSQA Program Compliance Specialist supports Home Chef’s Food Safety & Quality Management Systems by ensuring compliance programs, audit readiness activities, and food safety documentation are consistently executed across all facilities. This role focuses on maintaining SQF program compliance, supporting corrective and preventive action (CAPA) processes, managing compliance reporting, and driving continuous improvement initiatives across the FSQA network.

The FSQA Program Compliance Specialist partners closely with Site FSQA teams, Operations, Customer Service, and cross-functional stakeholders to monitor compliance performance, support audit preparedness, analyze customer complaint trends, and maintain food safety and quality documentation systems. This role also supports annual calibration programs, Tempo project rollouts, and network-wide FSQA compliance initiatives.

Detailed Responsibilities

Program Compliance & Audit Readiness:

• Support implementation, maintenance, and continuous improvement of the Home Chef Food Safety & Quality Management System across all facilities.

• Support annual third-party audits and maintain SQF program documentation, including food safety fundamentals and food safety plans.

• Partner with Site FSQA Managers, Operations, and key stakeholders to ensure compliance with Home Chef FSQA programs and regulatory requirements.

• Support execution of internal audit programs and ensure timely completion of corrective and preventive actions (CAPAs).

• Track, monitor, and report on network compliance metrics, audit findings, and corrective action effectiveness.

• Support audit readiness activities, compliance documentation management, and continuous improvement initiatives across the network.

CAPA Management & Continuous Improvement:

• Participate in root cause analysis investigations and support implementation of corrective and preventive actions related to food safety and quality issues.

• Monitor compliance performance trends and identify opportunities for process improvement through data analysis and evaluation of recurring issues.

• Support site error rate discussions and provide recommendations to improve FSQA program effectiveness.

• Collaborate with Site FSQA teams and Operations partners to support FSQA management reviews and verification activities.

Customer Complaints & Trend Analysis:

• Analyze FSQA data and trends including customer complaints, illness trends, hold management, environmental monitoring, Tempo reporting, and receiving data.

• Support customer complaint management processes and reporting through Tempo, Core FM, and related systems.

• Provide reporting visibility and recommendations to management when unacceptable FSQA trends or risks are identified.

Document Control & Program Support:

• Support document control processes to ensure compliance records, SOPs, forms, and FSQA documentation are maintained and audit ready.

• Coordinate annual equipment calibration tracking and follow-up activities across facilities.

• Support rollout and implementation of Tempo projects, FSQA program updates, and compliance initiatives.

• Maintain compliance trackers, reporting tools, and supporting documentation related to FSQA programs.

Training & Cross-Functional Support:

• Support development and maintenance of FSQA onboarding and training materials for FSQA and QC team members.

• Maintain site FSQA training trackers and support compliance-related training initiatives.

• Collaborate with Customer Service, Site FSQA teams, and Operations to support network FSQA objectives and continuous improvement efforts.

• Assist with special projects, labeling needs, and cross-functional FSQA initiatives as needed.

General Responsibilities:

• Follow facility GMPs and help enforce policies throughout the facility.

• Support the efforts of the company to maintain our food safety system (SQF) and quality programs.

• Maintain compliance documentation and support audit readiness across all facilities.

This position requires 25% travel

Qualifications

The requirements listed below are representative of the knowledge, skill, and/or ability needed for this role. Reasonable accommodations may be made to enable individuals with disabilities.

• Bachelor’s degree in Food Science, Microbiology, or related field preferred or 1-3 years experience in quality assurance, food safety, food manufacturing, or food distribution (A Master’s degree will be considered in lieu of experience)

• Familiarity with statistical process control (SPC), root cause analysis (RCA), change management, and supporting/maintaining food safety management systems (exposure to ISO, GFSI, SQF, or FDA/USDA audits)

• Strong technical aptitude for digital organization, utilizing advanced spreadsheet formulas. Google Apps Script, and creating AI-driven applications to streamline workflows

• Excellent interpersonal and presentation skills with a proven ability to build rapport and collaborate across cross-functional teams

• High adaptable, detail- and data-oriented, and proactive problem solver who anticipates downstream consequences of work in a fast-paced, autonomous environment

• Willingness to travel 25% of the time and be on-call a minimum of one weekend a month; potential for nights/weekends and some holidays depending on business needs

More About Us

Perks and benefits

• Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!

• Medical, dental, vision, life and disability insurance available

• Paid holidays, sick time and vacation time

• 401k program

• Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses

How We Work Together

We are humble team players.
We are warm and gracious with team members and customers. We seek feedback to improve ourselves - and respectfully listen to and accept input.

We are pragmatic next-level thinkers.
We come up with novel and unique ideas. We explore new strategies to avoid being constrained by conventional thinking.

We take ownership.
We approach ambiguous problems, prepared to dive in, get curious, and learn more. We are results-driven, always challenging ourselves to exceed goals.

Be at Home at Home Chef

We all show up authentically at Home Chef. Our team includes individuals with a variety of identities, backgrounds, and perspectives. You can trust that you’ll be able to bring your whole self to an inclusive and enjoyable workplace.

We welcome people of all races, colors, religions, national origin or ancestry, sex (including sexual identity), age, physical or mental disabilities, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged/sealed convictions, or any other legally recognized protected basis under federal, state, or local law.

Home Chef is committed to the full inclusion of all qualified individuals. As part of this commitment, Home Chef will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, or to receive other benefits and privileges of employment, please contact our People team at hr@homechef.com .

Home Chef offers the base salary range as posted below, with the exact offer depending on factors such as geographic location, experience, skills, and internal equity. While compensation is within the provided range, it is not typical for offers to be made at the upper end. In addition to base salary, Home Chef provides a comprehensive benefits package, including healthcare coverage, 401k match, and paid time off.

Illinois Pay Range
$63,000 — $70,000 USD

To view the California Applicant Notice click here

Requirements found here choose your questions.

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Requirements found

Compliance (must) Customer Service Training Onboarding Quality Assurance (nice)

What this posting asks for

Level: Mid level — The posting asks for 3 years of experience.

Main responsibilities

Support implementation, maintenance, and continuous improvement of the Home Chef Food Safety & Quality Management System across all facilities.
Support annual third-party audits and maintain SQF program documentation, including food safety fundamentals and food safety plans.
Partner with Site FSQA Managers, Operations, and key stakeholders to ensure compliance with Home Chef FSQA programs and regulatory requirements.
Support execution of internal audit programs and ensure timely completion of corrective and preventive actions (CAPAs).
Track, monitor, and report on network compliance metrics, audit findings, and corrective action effectiveness.
Support audit readiness activities, compliance documentation management, and continuous improvement initiatives across the network.
Participate in root cause analysis investigations and support implementation of corrective and preventive actions related to food safety and quality issues.
Monitor compliance performance trends and identify opportunities for process improvement through data analysis and evaluation of recurring issues.
Support site error rate discussions and provide recommendations to improve FSQA program effectiveness.
Collaborate with Site FSQA teams and Operations partners to support FSQA management reviews and verification activities.

Competencies an interviewer will look for

Communication Core
In the posting: “The FSQA Program Compliance Specialist supports Home Chef’s Food Safety & Quality Management Systems by ensuring compliance programs, audit readiness activit…” · “The FSQA Program Compliance Specialist partners closely with Site FSQA teams, Operations, Customer Service, and cross-functional stakeholders to monitor comp…” · “Support annual third-party audits and maintain SQF program documentation, including food safety fundamentals and food safety plans.”
Show it by: Adapts the message to the listener; Gives an example of explaining something clearly in writing or speech.
Teamwork and collaboration Core
In the posting: “The FSQA Program Compliance Specialist partners closely with Site FSQA teams, Operations, Customer Service, and cross-functional stakeholders to monitor comp…” · “Partner with Site FSQA Managers, Operations, and key stakeholders to ensure compliance with Home Chef FSQA programs and regulatory requirements.” · “Collaborate with Site FSQA teams and Operations partners to support FSQA management reviews and verification activities.”
Show it by: Says what they did inside a team, not only what 'we' did; Shows how a disagreement was handled.
Customer focus Core
In the posting: “The FSQA Program Compliance Specialist partners closely with Site FSQA teams, Operations, Customer Service, and cross-functional stakeholders to monitor comp…” · “Customer Complaints & Trend Analysis:” · “Analyze FSQA data and trends including customer complaints, illness trends, hold management, environmental monitoring, Tempo reporting, and receiving data.”
Show it by: Puts the customer's need in their own words; Shows a result for the customer, not only for the company.
Data and analysis Core
In the posting: “This role focuses on maintaining SQF program compliance, supporting corrective and preventive action (CAPA) processes, managing compliance reporting, and dri…” · “The FSQA Program Compliance Specialist partners closely with Site FSQA teams, Operations, Customer Service, and cross-functional stakeholders to monitor comp…” · “Track, monitor, and report on network compliance metrics, audit findings, and corrective action effectiveness.”
Show it by: Uses a number to describe the situation or the result; Explains what the data showed and what was done with it.
Adaptability and learning Core
In the posting: “High adaptable, detail- and data-oriented, and proactive problem solver who anticipates downstream consequences of work in a fast-paced, autonomous environment” · “Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses” · “We approach ambiguous problems, prepared to dive in, get curious, and learn more.”
Show it by: Describes learning something new quickly and using it; Shows a change of plan and how they adjusted.
Attention to detail and quality Core
In the posting: “The FSQA Program Compliance Specialist supports Home Chef’s Food Safety & Quality Management Systems by ensuring compliance programs, audit readiness activit…” · “This role focuses on maintaining SQF program compliance, supporting corrective and preventive action (CAPA) processes, managing compliance reporting, and dri…” · “The FSQA Program Compliance Specialist partners closely with Site FSQA teams, Operations, Customer Service, and cross-functional stakeholders to monitor comp…”
Show it by: Gives an example of an error caught before it caused harm; Names the check or standard they used.
Stakeholder management Core
In the posting: “The FSQA Program Compliance Specialist partners closely with Site FSQA teams, Operations, Customer Service, and cross-functional stakeholders to monitor comp…” · “Partner with Site FSQA Managers, Operations, and key stakeholders to ensure compliance with Home Chef FSQA programs and regulatory requirements.” · “Collaborate with Site FSQA teams and Operations partners to support FSQA management reviews and verification activities.”
Show it by: Shows how they aligned people with different goals; Explains how they handled a 'no' from someone senior.
Technical skill Core
In the posting: “Coordinate annual equipment calibration tracking and follow-up activities across facilities.” · “Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!”
Show it by: Names the tools, languages or systems used and how; Explains a technical choice and its trade-off.
Problem solving Core
In the posting: “Participate in root cause analysis investigations and support implementation of corrective and preventive actions related to food safety and quality issues.” · “Familiarity with statistical process control (SPC), root cause analysis (RCA), change management, and supporting/maintaining food safety management systems (…”
Show it by: Describes a real problem, the options considered and the one chosen; Shows how the cause was found, not just the fix.
Ownership and accountability Core
In the posting: “High adaptable, detail- and data-oriented, and proactive problem solver who anticipates downstream consequences of work in a fast-paced, autonomous environment” · “We take ownership.”
Show it by: Takes a task from start to finish without being chased; Owns a mistake and what was changed after it.
Planning and organisation Core
In the posting: “Strong technical aptitude for digital organization, utilizing advanced spreadsheet formulas.” · “High adaptable, detail- and data-oriented, and proactive problem solver who anticipates downstream consequences of work in a fast-paced, autonomous environment”
Show it by: Shows how priorities were set when everything was urgent; Mentions deadlines met and how.

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Practice questions

Tell me about yourself. Dedicated step-by-step practice.
If an interviewer asks something improper How to respond to questions about age, family, origin or health.
Built from this posting (6):
Tell me about a time you had to explain something complex to someone outside your field. From this posting
Describe a time you worked with another team to deliver something. What was your part? From this posting
Describe a time you went out of your way to solve a customer's problem. From this posting
Tell me about a time you used data or numbers to make a decision. From this posting
How have you used compliance in your work? Walk me through one real example. From this posting
Tell me about a problem you solved using customer service. From this posting
This posting reads as Healthcare: its questions come first.
How do you protect patient privacy in your daily work? Healthcare
Tell me about a time you cared for a patient or family member who was upset or afraid. Healthcare
You notice a medication or chart detail that does not look right. What do you do? Healthcare
Describe a time you worked with doctors, nurses or other staff to solve a problem for a patient. Healthcare
Your shift is short-staffed and several patients need you at once. How do you prioritise? Healthcare
Tell me about a time a procedure or system changed and you had to adapt quickly. Healthcare
Describe a time you explained a care instruction to a patient so they could follow it at home. Healthcare
A patient's family member is angry and blames you for a delay. What do you do? Healthcare
A customer is angry about a delay you did not cause. What do you do?
You find a bug right before a release. What do you do?
Describe a time you handled an upset customer or colleague.
Tell me about a time you had several deadlines at once. How did you decide what to do first?
Give an example of a mistake you caught before it caused a problem.
Tell me about a time you taught someone how to do something.
Describe a time you took the lead without being asked.
Tell me about a time you had to explain something complicated in simple terms.
Describe a process you improved.
Do you have any questions for us?
Why do you want to work here?
Why is there a gap in your employment? Difficult question
Why did you leave your last job? Difficult question
Why are you changing careers? Difficult question
What is your greatest weakness? Difficult question
What are your salary expectations? Difficult question
You seem overqualified for this role. Why do you want it? Difficult question
Improper-question practice: How old are you? / Do you have children? / Where are you from originally?
How do you keep track of many open customer requests?
Tell me about a time you could not give a customer what they wanted.
You find that the inventory count does not match the system. What do you do?
Tell me about a time a shipment or delivery went wrong.
How do you make sure safety rules are followed on a busy shift?
Two managers ask you to book the same room at the same time. What do you do?
How have you used spreadsheets in your work?
Tell me about a time you had to enter or check a lot of data accurately.
Tell me about a sale or agreement you are proud of.
A prospect says your price is too high. How do you respond?
How do you keep your pipeline organised?
Tell me about a technical problem you solved on your own.
Walk me through how you would check whether a report's numbers are right.