Interview Studio

Requirements found

Marketing (must) Training Sales (must) Recruiting (must) Writing (must) Budgeting (must)

What this posting asks for

Level: Lead / staff — The title says "Lead".

Main responsibilities

• Own the planning and execution of Ramp’s customer programs, including the calendar, goals, cross-functional responsibilities, and results.
• Lead Ramp’s Customer Advisory Board, recruiting members, developing programming and building relationships that deepen customer engagement and advocacy.
• Run the Know Your Customer program, helping Ramp employees get to know our customers’ businesses by recruiting participating customers and coordinating emplo…
• Develop customer launch and co-marketing programs. Work with customers’ executive, Communications, and Marketing teams to shape the partnership. Secure custo…
• Build and scale customer reference and advocacy programs, creating the systems that connect the right customers to relevant sales and marketing opportunities.
• Partner closely with Events to recruit and prepare customer speakers for Ramp events, conferences, and executive forums.
• Coordinate customer participation in the Times Square billboard and help customers make use of that visibility.
• Coordinate customer asks across Sales, account teams, PMM, Comms, Events, and Customer Marketing. Maintain a shared record of commitments, approvals, and rec…
• WHAT YOU NEED
• You’ve built or significantly scaled customer programs at a high-growth B2B company, including personally recruiting, hosting and maintaining relationships w…

Competencies an interviewer will look for

• Communication Core
  In the posting: “You’ll build trusted relationships with CFOs, senior finance leadership, and customers’ Communications and Marketing teams, creating opportunities that are v…” · “Run the Know Your Customer program, helping Ramp employees get to know our customers’ businesses by recruiting participating customers and coordinating emplo…” · “Work with customers’ executive, Communications, and Marketing teams to shape the partnership.”
  Show it by: Adapts the message to the listener; Gives an example of explaining something clearly in writing or speech.
• Ownership and accountability Core
  In the posting: “At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.” · “This is a hands-on role with meaningful ownership.” · “Own the planning and execution of Ramp’s customer programs, including the calendar, goals, cross-functional responsibilities, and results.”
  Show it by: Takes a task from start to finish without being chased; Owns a mistake and what was changed after it.
• Customer focus Core
  In the posting: “The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp.” · “Across ABM, Product Marketing and Customer Marketing, we shape how Ramp shows up for enterprise buyers, create campaigns that open doors, and equip Sales wit…” · “Our customer programs deepen those relationships through peer connections, executive engagement and partnerships that create value for customers and new oppo…”
  Show it by: Puts the customer's need in their own words; Shows a result for the customer, not only for the company.
• Planning and organisation Core
  In the posting: “You’ll set program plans, prioritize competing requests, and build the playbooks and systems that keep customer engagement coordinated.” · “Own the planning and execution of Ramp’s customer programs, including the calendar, goals, cross-functional responsibilities, and results.” · “Group Retirement Plan with employer match (RRSP + DPSP)”
  Show it by: Shows how priorities were set when everything was urgent; Mentions deadlines met and how.
• Data and analysis Core
  In the posting: “The problems are high-stakes, data-dense, and unforgiving.” · “You’ll partner closely with Customer Marketing, Product, Sales, account teams, Creative, and Events to bring customer insight into Ramp, help buyers hear fro…” · “Systems thinking: experience building intake, readiness and permission standards, workflows, and reporting that other teams actually use.”
  Show it by: Uses a number to describe the situation or the result; Explains what the data showed and what was done with it.
• Stakeholder management Core
  In the posting: “Our customer programs deepen those relationships through peer connections, executive engagement and partnerships that create value for customers and new oppo…” · “Work with customers’ executive, Communications, and Marketing teams to shape the partnership.” · “Partner closely with Events to recruit and prepare customer speakers for Ramp events, conferences, and executive forums.”
  Show it by: Shows how they aligned people with different goals; Explains how they handled a 'no' from someone senior.
• Teamwork and collaboration Core
  In the posting: “Own the planning and execution of Ramp’s customer programs, including the calendar, goals, cross-functional responsibilities, and results.” · “Strong cross-functional partnership with PMM, Events, Creative, Sales, account teams, and Growth Marketing, including aligning responsibilities and resolving…”
  Show it by: Says what they did inside a team, not only what 'we' did; Shows how a disagreement was handled.
• Leadership and mentoring Core
  In the posting: “You’ll build trusted relationships with CFOs, senior finance leadership, and customers’ Communications and Marketing teams, creating opportunities that are v…” · “You’re credible with Fortune 500 C-suite and VP-level customers and comfortable working directly with GTM and company leadership.”
  Show it by: Describes setting direction or a standard others followed; Names someone they coached and what changed for them.
• Attention to detail and quality Core
  In the posting: “AI fluency and practical automation skills that reduce manual work while maintaining sound judgment, accurate records, and customer trust.” · “Systems thinking: experience building intake, readiness and permission standards, workflows, and reporting that other teams actually use.”
  Show it by: Gives an example of an error caught before it caused harm; Names the check or standard they used.
• Technical skill Supporting
  In the posting: “Centralized home-office equipment ordering”
  Show it by: Names the tools, languages or systems used and how; Explains a technical choice and its trade-off.
• Problem solving Supporting
  In the posting: “Strong cross-functional partnership with PMM, Events, Creative, Sales, account teams, and Growth Marketing, including aligning responsibilities and resolving…”
  Show it by: Describes a real problem, the options considered and the one chosen; Shows how the cause was found, not just the fix.

Read from the posting's own words by fixed rules — no AI service. Nothing you paste is sent anywhere or stored.