Interview Studio

Requirements found

Sales Marketing Project Management

What this posting asks for

Level: Lead / staff — The title says "Lead".

Main responsibilities

• Tour Lifecycle Management
• Manage the day-to-day performance of active touring shows from booking through post-event
• Coordinate cross-functional execution across Client Success, Marketing, Product, Operations, Finance, and Business Operations
• Monitor concert lifecycle health and proactively identify opportunities or risks impacting show performance
• Ensure clients & promoters receive consistent communication and support throughout the touring lifecycle
• Coordinate onsale readiness across internal and external stakeholders
• Support promoters and venue partners before, during, and after onsales
• Track onsale performance and document learnings to improve future events
• Assist with onsite support for key events and strategic client meetings as needed
• Pipeline & Performance Reporting

Competencies an interviewer will look for

• Customer focus Core
  In the posting: “This role partners closely with promoters, client venues, Client Success, Marketing, Product, Business Operations, and Sales to ensure every booked show is p…” · “This role serves as a driver of excellence for the portfolio of Concert tours —driving onsale readiness, monitoring performance, managing pipeline visibility…” · “Coordinate cross-functional execution across Client Success, Marketing, Product, Operations, Finance, and Business Operations”
  Show it by: Puts the customer's need in their own words; Shows a result for the customer, not only for the company.
• Planning and organisation Core
  In the posting: “This role partners closely with promoters, client venues, Client Success, Marketing, Product, Business Operations, and Sales to ensure every booked show is p…” · “Strong project management and organizational skills with the ability to manage multiple concurrent events” · “Ability to thrive in a fast-paced, cross-functional environment with shifting priorities”
  Show it by: Shows how priorities were set when everything was urgent; Mentions deadlines met and how.
• Data and analysis Core
  In the posting: “The Lead ensures consistent execution across the touring portfolio while providing the leader of the department with the insights, reporting, and operational…” · “Pipeline & Performance Reporting” · “Prepare recurring performance dashboards, client updates, and executive reporting”
  Show it by: Uses a number to describe the situation or the result; Explains what the data showed and what was done with it.
• Stakeholder management Core
  In the posting: “This role partners closely with promoters, client venues, Client Success, Marketing, Product, Business Operations, and Sales to ensure every booked show is p…” · “Coordinate onsale readiness across internal and external stakeholders” · “Support promoters and venue partners before, during, and after onsales”
  Show it by: Shows how they aligned people with different goals; Explains how they handled a 'no' from someone senior.
• Communication Core
  In the posting: “Ensure clients & promoters receive consistent communication and support throughout the touring lifecycle” · “Excellent communication and relationship management skills”
  Show it by: Adapts the message to the listener; Gives an example of explaining something clearly in writing or speech.
• Teamwork and collaboration Core
  In the posting: “Coordinate cross-functional execution across Client Success, Marketing, Product, Operations, Finance, and Business Operations” · “Ability to thrive in a fast-paced, cross-functional environment with shifting priorities”
  Show it by: Says what they did inside a team, not only what 'we' did; Shows how a disagreement was handled.
• Problem solving Supporting
  In the posting: “Escalate strategic issues while independently resolving operational challenges”
  Show it by: Describes a real problem, the options considered and the one chosen; Shows how the cause was found, not just the fix.
• Ownership and accountability Supporting
  In the posting: “Escalate strategic issues while independently resolving operational challenges”
  Show it by: Takes a task from start to finish without being chased; Owns a mistake and what was changed after it.
• Adaptability and learning Supporting
  In the posting: “Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely”
  Show it by: Describes learning something new quickly and using it; Shows a change of plan and how they adjusted.

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