Interview Studio

Requirements found

Team Leadership Compliance (must) Onboarding Budgeting Writing Python (nice)

What this posting asks for

Level: Manager — The title says "Head of".

Main responsibilities

• Help us build an inclusive community that will change the face of 3D printing.

Competencies an interviewer will look for

• Communication Core
  In the posting: “Strategy & Roadmap: Define and drive a combined infrastructure and security roadmap that balances reliability, risk, cost, and user experience — and explain …” · “Documentation & Continuity: Maintain current diagrams, inventories, runbooks, and on-call/escalation coverage so no system depends on a single person’s knowl…” · “Communication: Translate technical risk into clear business decisions for executives, and write clear policies, runbooks, and recommendations.”
  Show it by: Adapts the message to the listener; Gives an example of explaining something clearly in writing or speech.
• Ownership and accountability Core
  In the posting: “As the Head of Information Technology (IT) at Formlabs, you will own the foundation the whole company runs on: our global network, on-premise servers, endpoi…” · “Security Program: Own Formlabs’ cybersecurity program end to end: policy, risk register, vulnerability and patch management, endpoint protection, email and S…” · “Staffing Model & Services: Provide leadership on how the team is staffed and which services it relies on — deciding what to build in-house versus source from…”
  Show it by: Takes a task from start to finish without being chased; Owns a mistake and what was changed after it.
• Leadership and mentoring Core
  In the posting: “This is a single, combined leadership role — where you will lead as a player-coach.” · “Team Leadership: Lead, coach, and develop a team of 7 across network, systems, help desk, and cybersecurity.” · “Set clear priorities, build strong technical leadership within the team, and grow the team’s automation and scripting skills.”
  Show it by: Describes setting direction or a standard others followed; Names someone they coached and what changed for them.
• Data and analysis Core
  In the posting: “As the Head of Information Technology (IT) at Formlabs, you will own the foundation the whole company runs on: our global network, on-premise servers, endpoi…” · “You will join the Systems team, which enables every Formlabs team with enterprise applications, infrastructure, data, AI, and security.” · “Security Program: Own Formlabs’ cybersecurity program end to end: policy, risk register, vulnerability and patch management, endpoint protection, email and S…”
  Show it by: Uses a number to describe the situation or the result; Explains what the data showed and what was done with it.
• Attention to detail and quality Core
  In the posting: “Network & Connectivity: Own our Cisco Meraki estate across four countries — SD-WAN and site-to-site VPN, firewalls, segmentation, Wi-Fi, ISP circuits, cloud …” · “Service Mindset: You care how employees experience IT, measure service quality, and lead a help desk with the same rigor as a network.” · “Controls & Compliance: Experience with frameworks such as NIST CSF, ISO 27001, or SOC 2, and with IT general controls in an audit-ready environment.”
  Show it by: Gives an example of an error caught before it caused harm; Names the check or standard they used.
• Stakeholder management Core
  In the posting: “Staffing Model & Services: Provide leadership on how the team is staffed and which services it relies on — deciding what to build in-house versus source from…” · “Vendors & Budget: Own the infrastructure and security vendor portfolio and budget — contracts, renewals, licensing, and hardware refresh plans — and make cle…” · “Vendor Management: Proven ability to design a team’s staffing and sourcing model, and to select, negotiate with, and hold managed service providers accountable.”
  Show it by: Shows how they aligned people with different goals; Explains how they handled a 'no' from someone senior.
• Technical skill Core
  In the posting: “Familiarity with GCP and AWS security fundamentals (IAM, logging, network controls).” · “Scripting/automation skills (Python, PowerShell, Terraform, or similar) and hands-on use of AI tools in IT or security operations.”
  Show it by: Names the tools, languages or systems used and how; Explains a technical choice and its trade-off.
• Customer focus Core
  In the posting: “As the Head of Information Technology (IT) at Formlabs, you will own the foundation the whole company runs on: our global network, on-premise servers, endpoi…” · “Strategy & Roadmap: Define and drive a combined infrastructure and security roadmap that balances reliability, risk, cost, and user experience — and explain …”
  Show it by: Puts the customer's need in their own words; Shows a result for the customer, not only for the company.
• Planning and organisation Core
  In the posting: “Set clear priorities, build strong technical leadership within the team, and grow the team’s automation and scripting skills.” · “Flexible Out of Office Plan – Take time when you need it”
  Show it by: Shows how priorities were set when everything was urgent; Mentions deadlines met and how.
• Adaptability and learning Supporting
  In the posting: “Flexible Out of Office Plan – Take time when you need it”
  Show it by: Describes learning something new quickly and using it; Shows a change of plan and how they adjusted.

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