Interview Studio

Requirements found

Scheduling (must) Logistics (must) Training (must) Customer Service (must) Supply Chain (must) Microsoft Office (nice) Sales (nice)

What this posting asks for

Level: Entry level — The posting asks for 1 years of experience.

Main responsibilities

• Work Arrangement: Hybrid (3 days in-office, 2 days remote)
• Manage the day-to-day transportation execution and shipment lifecycle for the Cummins account using Uber Freight's Transportation Management System (TMS).
• Coordinate shipment planning, carrier assignments, pickups, and deliveries to ensure freight moves efficiently and meets customer expectations.
• Monitor shipments proactively, identify potential delays or service disruptions, and take appropriate action to resolve issues.
• Build and maintain strong working relationships with carriers, customers, and internal operational teams.
• Communicate professionally and proactively with customers, carriers, and internal stakeholders regarding shipment status, exceptions, and service updates.
• Monitor carrier, shipper, and receiver performance to identify recurring challenges and recommend improvements.
• Support continuous improvement initiatives focused on transportation efficiency, cost savings, and customer satisfaction.
• Collaborate with cross-functional teams to resolve operational challenges and ensure consistent service delivery.
• Assist with training and supporting customer or vendor users on TMS processes and account-specific workflows as needed.

Competencies an interviewer will look for

• Problem solving Core
  In the posting: “As part of our Managed Transportation team, you will coordinate with carriers, customers, and internal partners to execute shipments, resolve transportation …” · “This opportunity is ideal for someone who enjoys problem-solving, managing multiple priorities, building relationships, and taking ownership in a fast-paced …” · “Monitor shipments proactively, identify potential delays or service disruptions, and take appropriate action to resolve issues.”
  Show it by: Describes a real problem, the options considered and the one chosen; Shows how the cause was found, not just the fix.
• Ownership and accountability Core
  In the posting: “This opportunity is ideal for someone who enjoys problem-solving, managing multiple priorities, building relationships, and taking ownership in a fast-paced …” · “Demonstrated ability to collaborate across teams, take ownership of responsibilities, and proactively resolve operational challenges.” · “A customer-first mindset with a commitment to reliability, accountability, and continuous improvement.”
  Show it by: Takes a task from start to finish without being chased; Owns a mistake and what was changed after it.
• Customer focus Core
  In the posting: “Uber Freight is seeking a detail-oriented, customer-focused Logistics Specialist to support our Cummins account in Rogers, AR .” · “In this role, you will play an important part in managing daily transportation operations, ensuring shipments move efficiently, service expectations are met,…” · “As part of our Managed Transportation team, you will coordinate with carriers, customers, and internal partners to execute shipments, resolve transportation …”
  Show it by: Puts the customer's need in their own words; Shows a result for the customer, not only for the company.
• Planning and organisation Core
  In the posting: “This opportunity is ideal for someone who enjoys problem-solving, managing multiple priorities, building relationships, and taking ownership in a fast-paced …” · “Schedule: Monday–Friday, standard business hours” · “Coordinate shipment planning, carrier assignments, pickups, and deliveries to ensure freight moves efficiently and meets customer expectations.”
  Show it by: Shows how priorities were set when everything was urgent; Mentions deadlines met and how.
• Data and analysis Core
  In the posting: “We bring together the technology, people, and transportation capacity they need, using real‑time data from millions of shipments to guide smarter decisions.” · “We collect and process personal data in accordance with applicable data protection laws.” · “For detailed information on how we handle candidate data, please review our Candidate Privacy Notice .”
  Show it by: Uses a number to describe the situation or the result; Explains what the data showed and what was done with it.
• Attention to detail and quality Core
  In the posting: “Uber Freight is seeking a detail-oriented, customer-focused Logistics Specialist to support our Cummins account in Rogers, AR .” · “Schedule: Monday–Friday, standard business hours” · “Leverage TMS tools to optimize shipment routing, consolidate orders when appropriate, and maintain accurate transportation records.”
  Show it by: Gives an example of an error caught before it caused harm; Names the check or standard they used.
• Stakeholder management Core
  In the posting: “As part of our Managed Transportation team, you will coordinate with carriers, customers, and internal partners to execute shipments, resolve transportation …” · “Communicate professionally and proactively with customers, carriers, and internal stakeholders regarding shipment status, exceptions, and service updates.” · “Assist with training and supporting customer or vendor users on TMS processes and account-specific workflows as needed.”
  Show it by: Shows how they aligned people with different goals; Explains how they handled a 'no' from someone senior.
• Communication Core
  In the posting: “Communicate professionally and proactively with customers, carriers, and internal stakeholders regarding shipment status, exceptions, and service updates.” · “Strong communication, organizational, and time-management skills.”
  Show it by: Adapts the message to the listener; Gives an example of explaining something clearly in writing or speech.
• Teamwork and collaboration Core
  In the posting: “Collaborate with cross-functional teams to resolve operational challenges and ensure consistent service delivery.” · “Demonstrated ability to collaborate across teams, take ownership of responsibilities, and proactively resolve operational challenges.”
  Show it by: Says what they did inside a team, not only what 'we' did; Shows how a disagreement was handled.
• Adaptability and learning Supporting
  In the posting: “Ability to prioritize competing demands, adapt to changing operational needs, and maintain attention to detail.”
  Show it by: Describes learning something new quickly and using it; Shows a change of plan and how they adjusted.

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