Interview Studio

Requirements found

Sales (must) Marketing Negotiation (nice) Customer Support (nice)

What this posting asks for

Level: Manager — The title says "Manager".

Main responsibilities

• Grow and build the enterprise sales function within Starlink
• Meet your revenue targets – you should always be looking for opportunities for Starlink to make an impact and always be closing
• Identify and secure new enterprise customers directly. This requires the establishment of relationships with the key decision makers and influencers in the v…
• Identify and lead large enterprise sales efforts for business and private sector operations
• Identify opportunities for alternative go-to-market strategies and be able to defend them internally
• Work in partnership with our market access, account management, finance and legal teams
• Gather customer requirements and work with the product engineering team to iterate on and improve Starlink product offerings
• Represent Starlink at regional conferences and events
• 10+ years of professional experience in business development or sales
• 2+ years direct people management experience

Competencies an interviewer will look for

• Customer focus Core
  In the posting: “Identify and secure new enterprise customers directly.” · “Gather customer requirements and work with the product engineering team to iterate on and improve Starlink product offerings” · “Familiarity with existing Starlink products, services and customer support systems/processes”
  Show it by: Puts the customer's need in their own words; Shows a result for the customer, not only for the company.
• Stakeholder management Core
  In the posting: “This requires the establishment of relationships with the key decision makers and influencers in the various organizations, understanding their current and f…” · “Excellent negotiation and conflict resolution skills” · “Strong interpersonal, presentation, and negotiation skills”
  Show it by: Shows how they aligned people with different goals; Explains how they handled a 'no' from someone senior.
• Communication Core
  In the posting: “Strong interpersonal, presentation, and negotiation skills” · “Sufficient knowledge of Starlink’s network infrastructure to communicate to customers”
  Show it by: Adapts the message to the listener; Gives an example of explaining something clearly in writing or speech.
• Leadership and mentoring Core
  In the posting: “2+ years direct people management experience” · “Demonstrated ability to quickly and successfully grow and develop an excellent team and new function, including ability to develop and coach team members and…”
  Show it by: Describes setting direction or a standard others followed; Names someone they coached and what changed for them.
• Planning and organisation Core
  In the posting: “This requires the establishment of relationships with the key decision makers and influencers in the various organizations, understanding their current and f…” · “Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable acco…”
  Show it by: Shows how priorities were set when everything was urgent; Mentions deadlines met and how.
• Technical skill Supporting
  In the posting: “Gather customer requirements and work with the product engineering team to iterate on and improve Starlink product offerings”
  Show it by: Names the tools, languages or systems used and how; Explains a technical choice and its trade-off.
• Teamwork and collaboration Supporting
  In the posting: “Experience working with cross-functional teams and external customers”
  Show it by: Says what they did inside a team, not only what 'we' did; Shows how a disagreement was handled.
• Ownership and accountability Supporting
  In the posting: “Independently motivated self-starter, with a demonstrated track record of project ownership”
  Show it by: Takes a task from start to finish without being chased; Owns a mistake and what was changed after it.
• Attention to detail and quality Supporting
  In the posting: “Highly detail oriented, diligent, and hard-working with excellent customer interface skills”
  Show it by: Gives an example of an error caught before it caused harm; Names the check or standard they used.

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