Interview Studio

Requirements found

Marketing Negotiation Tableau

What this posting asks for

Level: Manager — The title says "Manager".

Main responsibilities

• Own the success of transportation services across your partner portfolio, serving as a primary point of contact for partner leadership and key stakeholders.
• Drive revenue growth across your portfolio by securing renewals, expanding existing contracts, and landing upsells through negotiations with senior stakehold…
• Act as a trusted advisor to partners, translating their needs into concrete service improvements and using Via’s full platform to help them build better, mor…
• Analyze service performance data on a daily, weekly, and long-term basis, turning complex datasets into clear strategic decisions that improve quality, effic…
• Advocate internally for your partners, working cross-functionally to champion new products and capabilities that expand the size and scope of their services.

Competencies an interviewer will look for

• Ownership and accountability Core
  In the posting: “Own the success of transportation services across your partner portfolio, serving as a primary point of contact for partner leadership and key stakeholders.” · “You’re a reliable, motivated self-starter with a strong growth mindset.” · “fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more.”
  Show it by: Takes a task from start to finish without being chased; Owns a mistake and what was changed after it.
• Data and analysis Core
  In the posting: “Analyze service performance data on a daily, weekly, and long-term basis, turning complex datasets into clear strategic decisions that improve quality, effic…” · “You’re quantitatively inclined and data savvy.” · “Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powe…”
  Show it by: Uses a number to describe the situation or the result; Explains what the data showed and what was done with it.
• Stakeholder management Core
  In the posting: “As a Senior Partner Success Manager , you’ll be the face and voice of Via for our partners both internally and externally.” · “You will serve as our partners’ trusted advisor by providing strategic guidance on operational, go-to-market, and product-related issues.” · “Simultaneously, you will be an internal advocate for partners with Via by championing for new products and capabilities to facilitate the expansion of each p…”
  Show it by: Shows how they aligned people with different goals; Explains how they handled a 'no' from someone senior.
• Leadership and mentoring Core
  In the posting: “Own the success of transportation services across your partner portfolio, serving as a primary point of contact for partner leadership and key stakeholders.” · “You enjoy mentoring others, see success as a team effort, and like working with people across the organization.”
  Show it by: Describes setting direction or a standard others followed; Names someone they coached and what changed for them.
• Customer focus Core
  In the posting: “In this dynamic role, you’ll be responsible for building genuine and durable customer relationships while converting those relationships into opportunities f…” · “You have 6+ years of relevant work experience, including experience working directly with clients.”
  Show it by: Puts the customer's need in their own words; Shows a result for the customer, not only for the company.
• Planning and organisation Core
  In the posting: “You enjoy fast-paced environments, aren’t deterred by setbacks or pivots, and thrive in roles that require a high degree of responsibility.” · “You enjoy mentoring others, see success as a team effort, and like working with people across the organization.”
  Show it by: Shows how priorities were set when everything was urgent; Mentions deadlines met and how.
• Technical skill Supporting
  In the posting: “Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powe…”
  Show it by: Names the tools, languages or systems used and how; Explains a technical choice and its trade-off.
• Problem solving Supporting
  In the posting: “If you’re excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a …”
  Show it by: Describes a real problem, the options considered and the one chosen; Shows how the cause was found, not just the fix.
• Teamwork and collaboration Supporting
  In the posting: “You’re an excellent team player and a meaningful individual contributor.”
  Show it by: Says what they did inside a team, not only what 'we' did; Shows how a disagreement was handled.
• Adaptability and learning Supporting
  In the posting: “You’re a reliable, motivated self-starter with a strong growth mindset.”
  Show it by: Describes learning something new quickly and using it; Shows a change of plan and how they adjusted.
• Attention to detail and quality Supporting
  In the posting: “Analyze service performance data on a daily, weekly, and long-term basis, turning complex datasets into clear strategic decisions that improve quality, effic…”
  Show it by: Gives an example of an error caught before it caused harm; Names the check or standard they used.

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