Interview Studio

Requirements found

Sales Marketing Training Customer Support Writing Budgeting (must) Recruiting

What this posting asks for

Level: Mid level — The posting asks for 3+ years of experience.

Main responsibilities

• Partner with Account Managers to demonstrate new Ramp products and features to existing customers, building the business case for expansion through customize…
• Evaluate customer requirements for expansion opportunities, assessing fit through use-case analysis, ROI assessments, and technical scoping
• Design and recommend best-fit Ramp architecture — including when and how to use APIs, ERP integrations, and HRIS connectors — based on each customer's existi…
• Act as a technical advisor to customers and internal teams, guiding integration, configuration, and system design decisions without writing code directly
• Troubleshoot ERP and integration blockers, and guide customers through complex configuration decisions across NetSuite, Sage Intacct, Microsoft Dynamics, Ora…
• Support Account Managers on technical workstreams, ensuring faster time-to-value during product rollouts and expansions
• Be a subject matter expert across accounting systems and integration partners; advocate for integration development in line with customer needs alongside Pro…
• Influence Ramp's product roadmap by channeling customer pain points and feedback to Product and Engineering teams
• Contribute to internal documentation, tooling, and knowledge bases that scale Ramp's ability to support integration use cases across a growing customer base
• WHAT YOU NEED

Competencies an interviewer will look for

• Technical skill Core
  In the posting: “You'll act as the technical and financial subject matter expert across the customer lifecycle — running product demonstrations to expand customers onto new R…” · “You will partner with Post-Sales teams to drive Product, Design and Engineering teams' roadmaps to evolve Ramp to better serve our customers at scale and off…” · “This role requires strong technical skills — comfort with APIs, ERP systems, and integration architecture — paired with the communication ability to translat…”
  Show it by: Names the tools, languages or systems used and how; Explains a technical choice and its trade-off.
• Communication Core
  In the posting: “This role requires strong technical skills — comfort with APIs, ERP systems, and integration architecture — paired with the communication ability to translat…” · “Contribute to internal documentation, tooling, and knowledge bases that scale Ramp's ability to support integration use cases across a growing customer base” · “Comfort with APIs, integration logic, and system architecture — and the ability to explain those concepts clearly to finance and operations stakeholders”
  Show it by: Adapts the message to the listener; Gives an example of explaining something clearly in writing or speech.
• Teamwork and collaboration Core
  In the posting: “Solutions Consultants, Post-Sales at Ramp partner with Account Management to deepen and expand relationships with existing Ramp customers.” · “You'll collaborate closely with Account Managers to assess requirements, design scalable solutions, and ensure fast time-to-value as customers grow with Ramp.” · “You will partner with Post-Sales teams to drive Product, Design and Engineering teams' roadmaps to evolve Ramp to better serve our customers at scale and off…”
  Show it by: Says what they did inside a team, not only what 'we' did; Shows how a disagreement was handled.
• Customer focus Core
  In the posting: “The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp.” · “Solutions Consultants, Post-Sales at Ramp partner with Account Management to deepen and expand relationships with existing Ramp customers.” · “You'll act as the technical and financial subject matter expert across the customer lifecycle — running product demonstrations to expand customers onto new R…”
  Show it by: Puts the customer's need in their own words; Shows a result for the customer, not only for the company.
• Planning and organisation Core
  In the posting: “Thrives in ambiguity and fast-paced environments;” · “highly organized, ownership-oriented, and resourceful as Ramp scales its upmarket motion” · “Group Retirement Plan with employer match (RRSP + DPSP)”
  Show it by: Shows how priorities were set when everything was urgent; Mentions deadlines met and how.
• Stakeholder management Core
  In the posting: “This role requires strong technical skills — comfort with APIs, ERP systems, and integration architecture — paired with the communication ability to translat…” · “Be a subject matter expert across accounting systems and integration partners;” · “advocate for integration development in line with customer needs alongside Product and Partners”
  Show it by: Shows how they aligned people with different goals; Explains how they handled a 'no' from someone senior.
• Problem solving Core
  In the posting: “You'll act as the technical and financial subject matter expert across the customer lifecycle — running product demonstrations to expand customers onto new R…” · “Troubleshoot ERP and integration blockers, and guide customers through complex configuration decisions across NetSuite, Sage Intacct, Microsoft Dynamics, Ora…”
  Show it by: Describes a real problem, the options considered and the one chosen; Shows how the cause was found, not just the fix.
• Ownership and accountability Core
  In the posting: “At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.” · “highly organized, ownership-oriented, and resourceful as Ramp scales its upmarket motion”
  Show it by: Takes a task from start to finish without being chased; Owns a mistake and what was changed after it.
• Data and analysis Core
  In the posting: “The problems are high-stakes, data-dense, and unforgiving.” · “Evaluate customer requirements for expansion opportunities, assessing fit through use-case analysis, ROI assessments, and technical scoping”
  Show it by: Uses a number to describe the situation or the result; Explains what the data showed and what was done with it.
• Adaptability and learning Supporting
  In the posting: “Thrives in ambiguity and fast-paced environments;”
  Show it by: Describes learning something new quickly and using it; Shows a change of plan and how they adjusted.

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