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Practising for the listing Systems Administrator - Rocklin. Its requirements are filled in below. When you have an answer you like, paste it with your CV in Career Mirror to see which of the job's skills it shows.

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Systems Administrator - Rocklin
We offer a competitive salary between $70k-$75k a year with opportunities for merit increase based on performance.

About Carvana

At Carvana, we’re changing the way people buy and sell cars. With an ambitious vision and a fundamentally different approach designed to be fun, fast, and fair, Carvana became the fastest-growing automotive retailer in history. We expanded nationally, went public on the New York Stock Exchange, sold our 1 millionth car, and reached the Fortune 500, all in just eight years.

Today, with 4 million retail customers and counting, Carvana is both the fastest-growing and the most profitable public automotive retailer, and we’re just getting started. We continue to raise the bar for our customers as we tackle the enormous opportunity still ahead in the largest consumer vertical.

Working here means being part of a team that embraces change, celebrates creative problem solving, and always strives to be better. At Carvana, you’ll have the opportunity to take on meaningful challenges, learn quickly, and help shape the future of automotive retail. If you’re driven to grow and make an impact as part of a collaborative team, you’ll fit right in. Learn more about what it’s like to work here from the people that already do .

THIS IS A 100% ON-SITE POSITION (Monday through Friday)

About the team and position

We need to be super approachable and always willing to go above and beyond to help our Carvana family. It could be as simple as connecting their monitor to as complicated as tuning their flux capacitor to precisely 1.21 gigawatts! We expect smart people who are doers with bright ideas, willing to put their game-face on, take on new challenges, and juggle many assignments at once.

In return for your hard work, you'll have an opportunity to work at one of the fastest growing and creative technology companies around, as well as help us promote a life-changing product and develop a world-class team every day.

What you’ll be doing

• Travel up to 60% to help set up and support new and existing remote Carvana Locations to include (desktop, server, network, security surveillance, and AV).

• Communicate with internal and external users and vendors on project timeline and completions.

• Deal with anything that is powered (wired or wireless)

• When not on the road, take incoming calls, emails, and walk-ups related to all IT issues and requests from both PC and Mac users.

• Set up IT accessories (monitors, docking stations, phones, etc.) for all new hires and help current users with occasional desk moves.

• Document solutions to new problems and share them with the rest of the team.

• Monitoring system performance to ensure everything runs smoothly and securely.

• Configuring and maintaining networked computer systems including hardware, system software, and applications to ensure availability, reliability and security.

• Maintain physical security for all infrastructure and endpoint devices and ensure to follow Carvana security best practices.

• Provides support for implementation, troubleshooting, and maintenance of Information Technology platforms.

• Participate in hardware refresh project assigned to Carvana locations

• Participate in providing internal business support by resolving escalation requests and provide technical support when requested.

• Diagnosing and resolving hardware, software, networking, and system issues when they arise.

• Monitor helpdesk ticketing system and ensure tickets are resolved on time to meet Carvana defined SLA.

• Coordinate with 3rd party vendors, IT providers and other business units for any specific requirements or on-site installation or upgrade.

• Maintain inventory for all infrastructure related hardware in the Carvana inventory System.

• Document solutions for new problems in Jira.

• Ability to participate in an on-call rotation and after hours work when needed

What you should have

This is a service desk and user-facing support role. The qualifying candidate must be enthusiastic, energetic, and must take pride in helping people solve their computer problems. Service with a smile is a requirement! Additionally, you will have...

• High School Diploma or equivalent

• Valid and current driver’s license.

• Advanced skills administering Windows Server, Active Directory, DHCP, and other network services.

• Advanced skills in Windows Operating System (recent flavors: Windows 7,8,10) and the knowledge to create and push images.

• Knowledge in Mac OS X (recent flavors: El Capitan, Sierra, High Sierra).

• Experience working with Meraki Security Appliances.

• Experience with all major types of mobile devices (iOS, Android, Windows).

• An understanding of enterprise network environments .

• Basic knowledge and troubleshooting skills for IP Phones.

• Experience with G-Suite including Gmail, Calendar, and Drive.

• Intermediate skills supporting MS Office suite, especially Outlook and Office 365.

• Experience with troubleshooting AV equipment such as HD TVs or Projectors.

• Project management experience is a plus.

• 4-6 years of IT experience in fast-paced environments

What we’ll offer in return

• Full-Time Salary Position with a competitive salary.

• Medical, Dental, and Vision benefits.

• 401K with company match.

• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.

• A great wellness program to keep you healthy and happy both physically and mentally.

• Access to opportunities to expand your skillset and share your knowledge with others across the organization.

• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.

• A seat in one of the fastest-growing companies in the country.

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• Must be able to read, write, speak, and understand English.

• Must be able to lift up to 70 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels.

• Must be able to carry and transport up to 70 pounds up to 20 feet.

• Requires excellent visual acuity and manual dexterity.

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

Legal stuff

Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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Requirements found

Inventory Jira Outlook Project Management (nice) Writing (must)

What this posting asks for

Level: Senior — The posting asks for 6 years of experience.

Main responsibilities

Communicate with internal and external users and vendors on project timeline and completions.
Maintain physical security for all infrastructure and endpoint devices and ensure to follow Carvana security best practices.
Participate in hardware refresh project assigned to Carvana locations
Participate in providing internal business support by resolving escalation requests and provide technical support when requested.
Monitor helpdesk ticketing system and ensure tickets are resolved on time to meet Carvana defined SLA.
Coordinate with 3rd party vendors, IT providers and other business units for any specific requirements or on-site installation or upgrade.
Maintain inventory for all infrastructure related hardware in the Carvana inventory System.

Competencies an interviewer will look for

Technical skill Core
In the posting: “Configuring and maintaining networked computer systems including hardware, system software, and applications to ensure availability, reliability and security.” · “Diagnosing and resolving hardware, software, networking, and system issues when they arise.” · “Experience with troubleshooting AV equipment such as HD TVs or Projectors.”
Show it by: Names the tools, languages or systems used and how; Explains a technical choice and its trade-off.
Problem solving Core
In the posting: “Working here means being part of a team that embraces change, celebrates creative problem solving, and always strives to be better.” · “Provides support for implementation, troubleshooting, and maintenance of Information Technology platforms.” · “Participate in providing internal business support by resolving escalation requests and provide technical support when requested.”
Show it by: Describes a real problem, the options considered and the one chosen; Shows how the cause was found, not just the fix.
Customer focus Core
In the posting: “Today, with 4 million retail customers and counting, Carvana is both the fastest-growing and the most profitable public automotive retailer, and we’re just g…” · “We continue to raise the bar for our customers as we tackle the enormous opportunity still ahead in the largest consumer vertical.”
Show it by: Puts the customer's need in their own words; Shows a result for the customer, not only for the company.
Planning and organisation Core
In the posting: “4-6 years of IT experience in fast-paced environments” · “Access to opportunities to expand your skillset and share your knowledge with others across the organization.”
Show it by: Shows how priorities were set when everything was urgent; Mentions deadlines met and how.
Stakeholder management Core
In the posting: “Communicate with internal and external users and vendors on project timeline and completions.” · “Coordinate with 3rd party vendors, IT providers and other business units for any specific requirements or on-site installation or upgrade.”
Show it by: Shows how they aligned people with different goals; Explains how they handled a 'no' from someone senior.
Communication Supporting
In the posting: “Communicate with internal and external users and vendors on project timeline and completions.”
Show it by: Adapts the message to the listener; Gives an example of explaining something clearly in writing or speech.
Teamwork and collaboration Supporting
In the posting: “If you’re driven to grow and make an impact as part of a collaborative team, you’ll fit right in.”
Show it by: Says what they did inside a team, not only what 'we' did; Shows how a disagreement was handled.
Ownership and accountability Supporting
In the posting: “Must be able to lift up to 70 pounds independently;”
Show it by: Takes a task from start to finish without being chased; Owns a mistake and what was changed after it.
Adaptability and learning Supporting
In the posting: “At Carvana, you’ll have the opportunity to take on meaningful challenges, learn quickly, and help shape the future of automotive retail.”
Show it by: Describes learning something new quickly and using it; Shows a change of plan and how they adjusted.

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Practice questions

Tell me about yourself. Dedicated step-by-step practice.
If an interviewer asks something improper How to respond to questions about age, family, origin or health.
Built from this posting (8):
Walk me through a piece of work where you used your strongest technical skill. What exactly did you do? From this posting
Tell me about a difficult problem you solved at work. How did you find the cause? From this posting
Describe a time you went out of your way to solve a customer's problem. From this posting
You have three urgent tasks due today and time to finish only two. How do you decide? From this posting
How have you used writing in your work? Walk me through one real example. From this posting
Tell me about a problem you solved using inventory. From this posting
Tell me about a time you helped someone on your team get better at their work. From this posting
Tell me about a time you had to explain something complex to someone outside your field. From this posting
You find that the inventory count does not match the system. What do you do?
Describe a time you handled an upset customer or colleague.
Tell me about a time you had several deadlines at once. How did you decide what to do first?
Give an example of a mistake you caught before it caused a problem.
Tell me about a time you taught someone how to do something.
Describe a time you took the lead without being asked.
Tell me about a time you had to explain something complicated in simple terms.
Describe a process you improved.
Do you have any questions for us?
Why do you want to work here?
Why is there a gap in your employment? Difficult question
Why did you leave your last job? Difficult question
Why are you changing careers? Difficult question
What is your greatest weakness? Difficult question
What are your salary expectations? Difficult question
You seem overqualified for this role. Why do you want it? Difficult question
Improper-question practice: How old are you? / Do you have children? / Where are you from originally?
A customer is angry about a delay you did not cause. What do you do?
How do you keep track of many open customer requests?
Tell me about a time you could not give a customer what they wanted.
Tell me about a time a shipment or delivery went wrong.
How do you make sure safety rules are followed on a busy shift?
Two managers ask you to book the same room at the same time. What do you do?
How have you used spreadsheets in your work?
Tell me about a time you had to enter or check a lot of data accurately.
Tell me about a sale or agreement you are proud of.
A prospect says your price is too high. How do you respond?
How do you keep your pipeline organised?
Tell me about a technical problem you solved on your own.
You find a bug right before a release. What do you do?
Walk me through how you would check whether a report's numbers are right.