Job brief: CX Business Intelligence Analyst

What JoRoute checked · Checked by JoRoute

• Listed on Gusto's own job board. JoRoute does not take listings from job ads or recruiters.
• First seen by JoRoute 2026-11-07 (1 day ago); last confirmed on the board 2026-11-08.
• The apply link opens job-boards.greenhouse.io, the address Gusto's board gives for this job.
• No other listing with this title and place on this board in the last 90 days.
• No layoff notices (WARN) under this name in the state files JoRoute reads.

What the listing says · Employer's own words, not checked

• Pay: Not published
• Job type: Not stated
• Where: Denver, CO - Hybrid; New York, NY - Hybrid · Denver, CO - Hybrid
• Posted: 2026-09-01 · over 60 days ago

What the job asks · Employer's own words, not checked

Level: Mid level. The posting asks for 3+ years of experience.

Must have

• 3+ years of experience in Data Analytics, Data Engineering, or Data Governance.
• At minimum: validation standards for AI-generated code and metric definitions, drift and source-of-truth audits on dashboards that feed operational decisions, and documented rules…
• When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid emplo…

Conditions

• Gusto has physical office spaces in Denver, San Francisco, and New York City.
• The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.
• Reliable, consistent presence: We expect regular and predictable attendance, whether you're working in-office, hybrid, or fully remote, so that you stay closely connected to your …
• We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditio…

Main duties

• Lead: Own ambiguous problems, design analysis and measurement frameworks, and introduce policies and practices by which data integrity is monitored and enfor…
• Develop and scale reporting: define DBT and Snowflake data pipeline requirements for evolving CX data sources, and build and maintain monitoring systems and …
• Scale the Craft: Up-level the team’s best practices in data modeling and schema design, expand our toolsets (e.g., Databricks for AI-augmented modeling and a…

Lines copied from the posting, not rewritten. "Preferred" or "nice to have" items are not listed as must-haves.

How it compares · Compared by JoRoute from listings

• Typical listed pay for data and analytics jobs across the U.S.: $130k a year (749 listings, 159 employers). This listing does not publish pay to compare.
• Across Gusto's 78 open listings, 42% of those with a posting date were first posted more than 60 days ago. How Gusto hires

What nobody outside the employer knows · Not known

• Whether the role is already filled or on hold: employers often leave listings up.
• How many people applied, and who reads the applications.
• The pay an offer would carry.

Ask before you apply

1. What is the pay range for this role?
2. Is this role still open, and when do you hope to fill it?
3. Which of the listed places is this role based in?
4. What are the interview steps, and when should I expect to hear back?

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