Job brief: Engineering Manager, Customer Platform (GenAI)

What JoRoute checked · Checked by JoRoute

• Listed on Scale AI's own job board. JoRoute does not take listings from job ads or recruiters.
• First seen by JoRoute 2026-11-04 (3 days ago); last confirmed on the board 2026-11-07.
• The apply link opens job-boards.greenhouse.io, the address Scale AI's board gives for this job.
• No other listing with this title and place on this board in the last 90 days.
• No layoff notices (WARN) under this name in the state files JoRoute reads.

What the listing says · Employer's own words, not checked

• Pay: $216,000 to $270,000 a year
• Job type: Not stated
• Where: New York, NY · San Francisco, CA
• Posted: 2026-09-15

What the job asks · Employer's own words, not checked

Level: Manager. The title says "Manager".

Must have

• The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale;

Conditions

• Excited to join a dynamic, hybrid team in either San Francisco or New York City
• We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities.

Main duties

• Own large areas within our product
• Comfortable working cross functionally, whether that be internal or external customers
• Build features end-to-end: front-end, back-end, system design, debugging and testing
• Deliver experiments at a high velocity and level of quality to engage our customers
• Work across the entire product lifecycle from conceptualization through production

Lines copied from the posting, not rewritten. "Preferred" or "nice to have" items are not listed as must-haves.

How it compares · Compared by JoRoute from listings

• Typical listed pay for engineer jobs in New York, NY: $189k a year (480 listings, 40 employers). This listing is 29% higher.
• Across Scale AI's 125 open listings, 72% of those with a posting date were first posted more than 60 days ago. How Scale AI hires

What nobody outside the employer knows · Not known

• Whether the role is already filled or on hold: employers often leave listings up.
• How many people applied, and who reads the applications.
• Where in the published range an offer would land.

Ask before you apply

1. Which of the listed places is this role based in?
2. What are the interview steps, and when should I expect to hear back?

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Next steps

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