Job brief: Senior Partner Success Manager

What JoRoute checked · Checked by JoRoute

• Listed on Via's own job board. JoRoute does not take listings from job ads or recruiters.
• First seen by JoRoute 2026-11-04 (4 days ago); last confirmed on the board 2026-11-08.
• The apply link opens job-boards.greenhouse.io, the address Via's board gives for this job.
• No other listing with this title and place on this board in the last 90 days.
• No layoff notices (WARN) under this name in the state files JoRoute reads.

What the listing says · Employer's own words, not checked

• Pay: Not published
• Job type: Not stated
• Where: Remote · Chicago (Flexible Location) · Chicago · Dallas +4
• Posted: 2026-09-21

What the job asks · Employer's own words, not checked

Level: Manager. The title says "Manager".

Must have

• You have 6+ years of relevant work experience, including experience working directly with clients.

Conditions

• You’re comfortable with frequent travel and excited to connect with partners face-to-face.

Main duties

• Own the success of transportation services across your partner portfolio, serving as a primary point of contact for partner leadership and key stakeholders.
• Drive revenue growth across your portfolio by securing renewals, expanding existing contracts, and landing upsells through negotiations with senior stakehold…
• Act as a trusted advisor to partners, translating their needs into concrete service improvements and using Via’s full platform to help them build better, mor…
• Analyze service performance data on a daily, weekly, and long-term basis, turning complex datasets into clear strategic decisions that improve quality, effic…
• Advocate internally for your partners, working cross-functionally to champion new products and capabilities that expand the size and scope of their services.

Lines copied from the posting, not rewritten. "Preferred" or "nice to have" items are not listed as must-haves.

How it compares · Compared by JoRoute from listings

• Typical listed pay for manager jobs in Chicago, IL: $160k a year (167 listings, 38 employers). This listing does not publish pay to compare.
• Across Via's 136 open listings, 53% of those with a posting date were first posted more than 60 days ago. How Via hires

What nobody outside the employer knows · Not known

• Whether the role is already filled or on hold: employers often leave listings up.
• How many people applied, and who reads the applications.
• The pay an offer would carry.

Ask before you apply

1. What is the pay range for this role?
2. Is the role fully remote, and from which states can I work?
3. What are the interview steps, and when should I expect to hear back?

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