Job brief: Supervisor, Onsite Support Operations, DoorDash for Business

What JoRoute checked · Checked by JoRoute

• Listed on DoorDash's own job board. JoRoute does not take listings from job ads or recruiters.
• First seen by JoRoute 2026-11-10 (today); last confirmed on the board 2026-11-10.
• The apply link opens job-boards.greenhouse.io, the address DoorDash's board gives for this job.
• No other listing with this title and place on this board in the last 90 days.
• No layoff notices (WARN) under this name in the state files JoRoute reads.

What the listing says · Employer's own words, not checked

• Pay: $95,200 to $140,000 an hour
• Job type: Not stated
• Where: Austin, TX; San Diego, CA; Chicago, IL; Denver, CO; Philadelphia, PA; Miami, FL; Atlanta, GA, Phoenix, AZ · Atlanta, GA
• Posted: 2026-11-09

What the job asks · Employer's own words, not checked

Level: Senior. The posting asks for 5+ years of experience.

Must have

• You have 2+ years managing managers or team leads, or a large frontline team (20+).
• Food safety certification.

Conditions

• DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among oth…

Main duties

• Build schedules that match coverage to order volume, and manage attendance, call-outs, and backfill so gaps don't reach customers.
• Handle performance management and escalations fairly and consistently, working with HR and Legal as needed.
• Train – Design and run onboarding and ongoing training covering the Meal Manager product, tools, customer service, and food safety.
• Develop team leads and high performers into supervisors.
• Deliver – Own the team scorecard: onsite quality, staffing coverage, attrition, and cost.

Lines copied from the posting, not rewritten. "Preferred" or "nice to have" items are not listed as must-haves.

How it compares · Compared by JoRoute from listings

• Typical listed pay for manager jobs in Chicago, IL: $146k a year (158 listings, 39 employers). This listing does not publish pay to compare.
• Across DoorDash's 84 open listings, 19% of those with a posting date were first posted more than 60 days ago. How DoorDash hires

What nobody outside the employer knows · Not known

• Whether the role is already filled or on hold: employers often leave listings up.
• How many people applied, and who reads the applications.
• Where in the published range an offer would land.

Ask before you apply

1. Which of the listed places is this role based in?
2. What are the interview steps, and when should I expect to hear back?

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Next steps

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Keep looking

• 207 more manager jobs within 25 miles, on the job map with pay.
• All 84 open DoorDash jobs, and how DoorDash hires.
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