Job brief: Mission Operator - Baltimore

What JoRoute checked · Checked by JoRoute

• Listed on Axon's own job board. JoRoute does not take listings from job ads or recruiters.
• First seen by JoRoute 2026-11-06 (2 days ago); last confirmed on the board 2026-11-06.
• The apply link opens job-boards.greenhouse.io, the address Axon's board gives for this job.
• The same title for the same place was listed 1 other time on this board in the last 90 days: several openings, or a re-posted job.
• No layoff notices (WARN) under this name in the state files JoRoute reads.

What the listing says · Employer's own words, not checked

• Pay: $81,600 to $130,560 a year
• Job type: Not stated
• Where: Remote · Maryland-Onsite · Arizona-Remote
• Posted: 2026-11-05

What the job asks · Employer's own words, not checked

Level: Senior. The posting asks for 7 years of experience.

Must have

• Typically 5–7 years of experience in technical account management, customer success, implementation, solution engineering, or comparable customer-facing technical roles.
• Ability to travel as required.
• Don’t meet every single requirement? That's ok.
• All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures.

Conditions

• Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Main duties

• Location: On Site with travel
• Reports To: Manager or Senior Manager of Mission Engineering
• Strategic Customer Partnership
• Serve as the primary technical advisor for assigned public safety agencies.
• Build trusted relationships with technical, operational, and executive stakeholders.

Lines copied from the posting, not rewritten. "Preferred" or "nice to have" items are not listed as must-haves.

How it compares · Compared by JoRoute from listings

• Across Axon's 388 open listings, 49% of those with a posting date were first posted more than 60 days ago. How Axon hires

What nobody outside the employer knows · Not known

• Whether the role is already filled or on hold: employers often leave listings up.
• How many people applied, and who reads the applications.
• Where in the published range an offer would land.

Ask before you apply

1. How many people are you hiring for this role, and is it a new opening or a re-posted one?
2. Is the role fully remote, and from which states can I work?
3. What are the interview steps, and when should I expect to hear back?

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