Job brief: Director Of Product, Onboarding, Hardware & Supply Chain

What JoRoute checked · Checked by JoRoute

• Listed on Toast's own job board. JoRoute does not take listings from job ads or recruiters.
• First seen by JoRoute 2026-11-09 (today); last confirmed on the board 2026-11-09.
• The apply link opens careers.toasttab.com, the address Toast's board gives for this job.
• No other listing with this title and place on this board in the last 90 days.
• No layoff notices (WARN) under this name in the state files JoRoute reads.

What the listing says · Employer's own words, not checked

• Pay: $230,000 to $368,000 a year
• Job type: Not stated
• Where: Remote · Remote, United States · Boston, Massachusetts, USA
• Posted: 2026-11-09

What the job asks · Employer's own words, not checked

Level: Manager. The title says "Director".

Must have

• Own the hardware order experience from order to fulfilment, inventory-related supply chain systems, 3PLs, Onboarding systems, and key master data infrastructure.
• 10+ years of experience in Product Management, Business systems, or Supply Chain/Enterprise Systems, including system implementation, platform integration, and transformation.
• 5+ years in leadership roles with proven ability to build and lead high-performing teams.
• Experience with Salesforce, NetSuite, TMS/3PLs and Order Management systems required.

Conditions

• Our Approach to Hybrid Working
• We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs.
• Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast

Main duties

• Build, coach, and grow a high-performing team of product managers and analysts including hiring, career development, and clear accountability for outcomes.
• Partner with senior Supply Chain, Finance, Care, Onboarding, and Technology leadership to translate business needs into scalable system solutions.
• Work with upstream and downstream BTT teams and R&D to align roadmaps, manage cross-team dependencies, and agree on who owns data and integrations across sys…
• Drive strategy to build scalable processes that power and support exponential growth in hardware, supply chain, and customer support operations.
• Own the hardware order experience from order to fulfilment, inventory-related supply chain systems, 3PLs, Onboarding systems, and key master data infrastruct…

Lines copied from the posting, not rewritten. "Preferred" or "nice to have" items are not listed as must-haves.

How it compares · Compared by JoRoute from listings

• Typical listed pay for manager jobs in Boston, MA: $140k a year (144 listings, 27 employers). This listing is 114% higher.
• Across Toast's 259 open listings, 41% of those with a posting date were first posted more than 60 days ago. How Toast hires

What nobody outside the employer knows · Not known

• Whether the role is already filled or on hold: employers often leave listings up.
• How many people applied, and who reads the applications.
• Where in the published range an offer would land.

Ask before you apply

1. Is the role fully remote, and from which states can I work?
2. What are the interview steps, and when should I expect to hear back?

Share this brief

Send it to someone whose opinion you trust. They can open it without an account, and nothing about you is in the link.

Email itText it

To keep a copy, use your browser's Print or Share button.

Next steps

Apply on the employer's page Full listingDoes my CV fit?Practise the interviewShould I apply?

Got a message about this job asking for money or documents? Check the message first.

Keep looking

• 237 more manager jobs within 25 miles, on the job map with pay.
• All 259 open Toast jobs, and how Toast hires.
• Saw a job somewhere else? Check if the employer still lists it.
• Search every job JoRoute reads from employers' own job boards. No account needed.