Job brief: Associate, Studio Experience

What JoRoute checked · Checked by JoRoute

• Listed on Peloton's own job board. JoRoute does not take listings from job ads or recruiters.
• First seen by JoRoute 2026-11-13 (today); last confirmed on the board 2026-11-13.
• The apply link opens careers.onepeloton.com, the address Peloton's board gives for this job.
• No other listing with this title and place on this board in the last 90 days.
• No layoff notices (WARN) under this name in the state files JoRoute reads.

What the listing says · Employer's own words, not checked

• Pay: $21 an hour
• Job type: Not stated
• Where: New York, New York · Peloton Studios NY
• Posted: 2026-10-05

What the job asks · Employer's own words, not checked

Level: Entry level. The title says "Associate".

Must have

• Must have experience in customer service/hospitality industry
• Must be reliable, professional, energetic, friendly, and computer literate
• Must be friendly and outgoing
• Must have a friendly and professional phone and email etiquette
• Must have excellent communication skills
• Must be willing to initiate tasks and perform duties without direction

Conditions

• Ability to work a flexible schedule that includes weekends, holidays, early morning (5AM) and late evening (10PM), adapting to meet the needs of the business
• At home, outdoors, traveling, or at the gym, Peloton brings together innovative hardware, distinctive software, and exclusive content.

Main duties

• Ensure class occupancy levels are adhered to, working to ensure all live studio spots are filled prior to and day of class by managing day-of standby and wai…
• Ensure the energy of the studio experience is optimal, supporting the wider production teams with audience placement and participation
• Create and prepare swag bags and assist with surprise & delight moments
• Assist in post class meet & greets;
• Maintain product knowledge and keep updated about the brand

Lines copied from the posting, not rewritten. "Preferred" or "nice to have" items are not listed as must-haves.

How it compares · Compared by JoRoute from listings

• Across Peloton's 30 open listings, 43% of those with a posting date were first posted more than 60 days ago. How Peloton hires

What nobody outside the employer knows · Not known

• Whether the role is already filled or on hold: employers often leave listings up.
• How many people applied, and who reads the applications.
• Where in the published range an offer would land.

Ask before you apply

1. Which of the listed places is this role based in?
2. What are the interview steps, and when should I expect to hear back?

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Next steps

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