Job brief: Arbitration Administrator

What JoRoute checked · Checked by JoRoute

• Listed on Carvana's own job board. JoRoute does not take listings from job ads or recruiters.
• First seen by JoRoute 2026-11-04 (3 days ago); last confirmed on the board 2026-11-07.
• The apply link opens carvana.com, the address Carvana's board gives for this job.
• No other listing with this title and place on this board in the last 90 days.
• No layoff notices (WARN) under this name in the state files JoRoute reads.

What the listing says · Employer's own words, not checked

• Pay: $20 to $22 an hour
• Job type: Not stated
• Where: Manville, NJ
• Posted: 2026-09-22

What the job asks · Employer's own words, not checked

Level: Not stated. The posting does not state a level or years of experience.

Must have

• Must know, practice, and ensure that company policy, procedures and applicable federal laws are followed at all times.
• High School Diploma or GED required
• Basic computer skills are required.
• Effective communication skills required.
• Must be qualified to operate a motor vehicle and possess a valid driver license.
• Employee(s) will be required to follow any other job-related instruction or duties requested by an authorized person.

Conditions

• Physical Requirements and Working Conditions: The physical activity requirements of the position are from Medium to Heavy Physical Work.
• Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
• All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national or…

Main duties

• Maintain a professional appearance, orderly work environment and friendly disposition by greeting others.
• Resolve customer complaints in a friendly, courteous manner.
• Resolve arbitration differences in a polite and distinct manner ensuring each customer is aware of sale regulations.
• Maintain a good flow of communication with management and office personnel.
• Ensure proper follow-through on all directives, bulletins, schedules and accounting from the General Manager or designated manager or other corporate sources.

Lines copied from the posting, not rewritten. "Preferred" or "nice to have" items are not listed as must-haves.

How it compares · Compared by JoRoute from listings

• Across Carvana's 1,677 open listings, 26% of those with a posting date were first posted more than 60 days ago. How Carvana hires

What nobody outside the employer knows · Not known

• Whether the role is already filled or on hold: employers often leave listings up.
• How many people applied, and who reads the applications.
• Where in the published range an offer would land.

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