Job brief: Sales Associate, Jewelry

What JoRoute checked · Checked by JoRoute

• Listed on Brilliant Earth's own job board. JoRoute does not take listings from job ads or recruiters.
• First seen by JoRoute 2026-11-04 (2 days ago); last confirmed on the board 2026-11-06.
• The apply link opens job-boards.greenhouse.io, the address Brilliant Earth's board gives for this job.
• No other listing with this title and place on this board in the last 90 days.
• No layoff notices (WARN) under this name in the state files JoRoute reads.

What the listing says · Employer's own words, not checked

• Pay: Not published
• Job type: Not stated
• Where: Birmingham, MI · Birmingham
• Posted: 2026-10-21

What the job asks · Employer's own words, not checked

Level: Entry level. The title says "Associate".

Must have

• Master of Collaboration. You’re a team player. You believe that in order to transform the jewelry industry, we all have to work together!

Conditions

• The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our Birmingham, MI location.
• It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical o…
• Any consideration of the background check will be an individualized assessment based on the Applicant or Employee’s specific record and the duties and requirements of the specific…

Main duties

• Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience re…
• Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance.

Lines copied from the posting, not rewritten. "Preferred" or "nice to have" items are not listed as must-haves.

How it compares · Compared by JoRoute from listings

• Typical listed pay for sales jobs in Michigan: $150k a year (7 listings, 5 employers). This listing does not publish pay to compare.
• Across Brilliant Earth's 74 open listings, 4% of those with a posting date were first posted more than 60 days ago. How Brilliant Earth hires

What nobody outside the employer knows · Not known

• Whether the role is already filled or on hold: employers often leave listings up.
• How many people applied, and who reads the applications.
• The pay an offer would carry.

Ask before you apply

1. What is the pay range for this role?
2. Which of the listed places is this role based in?
3. What are the interview steps, and when should I expect to hear back?

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Next steps

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• 9 more sales jobs within 25 miles, on the job map with pay.
• All 74 open Brilliant Earth jobs, and how Brilliant Earth hires.
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