Job brief: Technical Services Agent

What JoRoute checked · Checked by JoRoute

• Listed on Formlabs's own job board. JoRoute does not take listings from job ads or recruiters.
• First seen by JoRoute 2026-11-04 (2 days ago); last confirmed on the board 2026-11-06.
• The apply link opens careers.formlabs.com, the address Formlabs's board gives for this job.
• No other listing with this title and place on this board in the last 90 days.
• No layoff notices (WARN) under this name in the state files JoRoute reads.

What the listing says · Employer's own words, not checked

• Pay: Not published
• Job type: Not stated
• Where: Milwaukee, WI · Milwaukee, Wisconsin
• Posted: 2026-06-09 · over 60 days ago

What the job asks · Employer's own words, not checked

Level: Entry level. The posting asks for 1+ years of experience.

Must have

• 1+ years of customer service (contact center, field services), education (early ed teachers) or hardware support experience

Conditions

• We’re a team of hands-on builders, engineers, and innovators reinventing how the world makes physical things. If you’re ready to shape the future of fabrication, come build it wit…

Main duties

• Respond within the published Service Level Agreements, and promise to our customers
• Work with Services peers and Formlabs teams to be the voice of the customer on software and hardware-related feedback
• Help us build an inclusive community that will change the face of 3D printing.

Lines copied from the posting, not rewritten. "Preferred" or "nice to have" items are not listed as must-haves.

How it compares · Compared by JoRoute from listings

• Across Formlabs's 184 open listings, 24% of those with a posting date were first posted more than 60 days ago. How Formlabs hires

What nobody outside the employer knows · Not known

• Whether the role is already filled or on hold: employers often leave listings up.
• How many people applied, and who reads the applications.
• The pay an offer would carry.

Ask before you apply

1. What is the pay range for this role?
2. Is this role still open, and when do you hope to fill it?
3. Which of the listed places is this role based in?
4. What are the interview steps, and when should I expect to hear back?

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Next steps

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