Job brief: Fraud Operations Specialist

What JoRoute checked · Checked by JoRoute

• Listed on Ramp's own job board. JoRoute does not take listings from job ads or recruiters.
• First seen by JoRoute 2026-11-04 (4 days ago); last confirmed on the board 2026-11-07.
• The apply link opens jobs.ashbyhq.com, the address Ramp's board gives for this job.
• No other listing with this title and place on this board in the last 90 days.
• No layoff notices (WARN) under this name in the state files JoRoute reads.

What the listing says · Employer's own words, not checked

• Pay: $80,000 to $155,000 a year
• Job type: Full-time
• Where: Remote · New York, NY (HQ) · Remote (Canada) · San Francisco, CA +1
• Posted: 2026-11-04

What the job asks · Employer's own words, not checked

Level: Mid level. The posting asks for 2 years of experience.

Must have

• Candidates must have the flexibility to work nights, weekends, and holidays as part of a rotating schedule to ensure 24/7 fraud monitoring and response.
• Minimum 2 years of experience in fraud prevention or investigations

Conditions

• Budget for intra-office travel
• In-office perks: lunch, snacks, drinks, and more
• Relocation expense coverage to NYC or SF (if needed)

Main duties

• Analyze new account applications to detect potential fraud patterns, including identity theft, synthetic identities, and other high-risk behaviors.
• Evaluate transactional activity, identifying anomalies and irregularities indicative of fraudulent behavior.
• Thoroughly investigate alerts of first-party and third-party fraud, providing comprehensive documentation of findings.
• Investigate and facilitate customer card disputes, ensuring cases are resolved accurately and within network timelines.
• Use AI tools and automation to streamline investigations, and help develop and improve the processes and tooling behind them.

Lines copied from the posting, not rewritten. "Preferred" or "nice to have" items are not listed as must-haves.

How it compares · Compared by JoRoute from listings

• Across Ramp's 154 open listings, 45% of those with a posting date were first posted more than 60 days ago. How Ramp hires

What nobody outside the employer knows · Not known

• Whether the role is already filled or on hold: employers often leave listings up.
• How many people applied, and who reads the applications.
• Where in the published range an offer would land.

Ask before you apply

1. Is the role fully remote, and from which states can I work?
2. What are the interview steps, and when should I expect to hear back?

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Next steps

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