Job brief: Customer Support Specialist

What JoRoute checked · Checked by JoRoute

• Listed on Uber Freight's own job board. JoRoute does not take listings from job ads or recruiters.
• First seen by JoRoute 2026-11-04 (4 days ago); last confirmed on the board 2026-11-05.
• The apply link opens job-boards.greenhouse.io, the address Uber Freight's board gives for this job.
• No other listing with this title and place on this board in the last 90 days.
• No layoff notices (WARN) under this name in the state files JoRoute reads.

What the listing says · Employer's own words, not checked

• Pay: Not published
• Job type: Not stated
• Where: Rogers, AR 72758, United States · United States
• Posted: 2026-10-19

What the job asks · Employer's own words, not checked

Level: Entry level. The posting asks for 1+ years of experience.

Must have

• High school diploma or GED equivalent
• 1+ years of customer service experience /Or Transportation Experience

Conditions

• Job Type: Hybrid
• This is a full-time, day shift position (Monday through Friday/5am to 2pm or 6am to 3pm) based out of our Uber Freight Center of Excellence in Rogers, AR.
• The role follows a hybrid work model, offering a flexible combination of remote and in-office work.

Main duties

• Maintain consistent and professional communications;
• Work directly with Logistics Teams to assist with shipment issues or problem-solving

Lines copied from the posting, not rewritten. "Preferred" or "nice to have" items are not listed as must-haves.

How it compares · Compared by JoRoute from listings

• Across Uber Freight's 68 open listings, 19% of those with a posting date were first posted more than 60 days ago. How Uber Freight hires

What nobody outside the employer knows · Not known

• Whether the role is already filled or on hold: employers often leave listings up.
• How many people applied, and who reads the applications.
• The pay an offer would carry.

Ask before you apply

1. What is the pay range for this role?
2. Which of the listed places is this role based in?
3. What are the interview steps, and when should I expect to hear back?

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