Job brief: Mission Operator II, Dedrone

What JoRoute checked · Checked by JoRoute

• Listed on Axon's own job board. JoRoute does not take listings from job ads or recruiters.
• First seen by JoRoute 2026-11-13 (today); last confirmed on the board 2026-11-13.
• The apply link opens job-boards.greenhouse.io, the address Axon's board gives for this job.
• No other listing with this title and place on this board in the last 90 days.
• No layoff notices (WARN) under this name in the state files JoRoute reads.

What the listing says · Employer's own words, not checked

• Pay: $97,962 to $156,738 a year
• Job type: Not stated
• Where: Remote · New York, New York, United States · New York-Remote
• Posted: 2026-11-12

What the job asks · Employer's own words, not checked

Level: Senior. The posting asks for 5 years of experience.

Must have

• 3–5 years of experience in customer-facing roles (Professional Services, Field Engineering, Sales Engineering, Deployment)
• Obtain and maintain CJIS clearance
• Possess a valid drivers license
• Don’t meet every single requirement? That's ok.
• All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures.

Conditions

• Location: Hybrid (2-day at NYC based agency office / 3-days field work in NYC area)
• Travel: Locally with the NYC area
• Willingness to travel to various locations around NYC and adapt to dynamic customer needs in the field
• Capable of lifting 50 pounds or more

Main duties

• Lead end-to-end deployments, acting as primary point of contact post-sale.
• Deliver role-based training to customer drone teams, public safety operators, command staff, and IT teams.
• Coordinate and manage third-party training and integration vendors, ensuring accountability and delivery quality.
• Build, iterate, and maintain deployment documentation, SOP templates, training plans, and internal handoffs.
• Lead or assist in POCs, including setup, training, validation of success criteria, and customer debriefs.

Lines copied from the posting, not rewritten. "Preferred" or "nice to have" items are not listed as must-haves.

How it compares · Compared by JoRoute from listings

• Across Axon's 398 open listings, 51% of those with a posting date were first posted more than 60 days ago. How Axon hires

What nobody outside the employer knows · Not known

• Whether the role is already filled or on hold: employers often leave listings up.
• How many people applied, and who reads the applications.
• Where in the published range an offer would land.

Ask before you apply

1. Is the role fully remote, and from which states can I work?
2. What are the interview steps, and when should I expect to hear back?

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Next steps

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