Job brief: Network Onboarding Specialist

What JoRoute checked · Checked by JoRoute

• Listed on Talkspace's own job board. JoRoute does not take listings from job ads or recruiters.
• First seen by JoRoute 2026-11-04 (3 days ago); last confirmed on the board 2026-11-07.
• The apply link opens talkspace.com, the address Talkspace's board gives for this job.
• No other listing with this title and place on this board in the last 90 days.
• No layoff notices (WARN) under this name in the state files JoRoute reads.

What the listing says · Employer's own words, not checked

• Pay: Not published
• Job type: Not stated
• Where: Remote · New York, NY (Remote) · Talkspace
• Posted: 2026-08-28 · over 60 days ago

New York requires many employers to include pay in job postings; whether that covers this job depends on the law's rules.

What the job asks · Employer's own words, not checked

Level: Mid level. The posting asks for 2 years of experience.

Must have

• 1 - 2 years of customer-facing experience required.
• Within the salary bands, leveling corresponds to each candidate’s relevant experience, skills as assessed during the interview process, education, and applicable certifications.
• Our network of licensed, accredited, and board-certified clinicians are increasing access to mental health for our members through a myriad of high quality therapy services: anyti…

Conditions

• Monthly Wellness Stipend to promote mental and physical self-care
• Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disabi…

Main duties

• Collaborate with Network Onboarding Manager to develop and implement streamlined workflows in the onboarding platforms (Fountain, Talkspace Admin/product, et…
• Ensure efficient onboarding processes (smooth phase changes, contracting, etc.), guaranteeing smooth provider maintenance processes (providers' account chang…
• Support clinical team in W2 initiative to ensure smooth onboarding of new network clinicians through the flow.
• Report on enrollment trends within the funnel.

Lines copied from the posting, not rewritten. "Preferred" or "nice to have" items are not listed as must-haves.

How it compares · Compared by JoRoute from listings

• Typical listed pay for it and help desk jobs in New York, NY: $135k a year (23 listings, 10 employers). This listing does not publish pay to compare.
• Across Talkspace's 23 open listings, 39% of those with a posting date were first posted more than 60 days ago. How Talkspace hires

What nobody outside the employer knows · Not known

• Whether the role is already filled or on hold: employers often leave listings up.
• How many people applied, and who reads the applications.
• The pay an offer would carry.

Ask before you apply

1. What is the pay range for this role? (New York requires many employers to post it.)
2. Is this role still open, and when do you hope to fill it?
3. Is the role fully remote, and from which states can I work?
4. What are the interview steps, and when should I expect to hear back?

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Next steps

Apply on the employer's page Full listingDoes my CV fit?Practise the interviewShould I apply?

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Keep looking

• 38 more it and help desk jobs within 25 miles, on the job map with pay.
• All 23 open Talkspace jobs, and how Talkspace hires.
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